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Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fair most frequently mention phone number, worst experience, and credit check problems. Fair ranks 56th among Autos sites.
I had lots of technical problems with the app. Background check took almost a month and already been approved months before this w both Uber and Lyft. Got my scheduled appointment and made deposit. Waited for appointment to pick up car
Seemed like a good deal a month ago but after the 300%+ increase in start payments in the same way creditors sense red flags when one person applies and/or obtains multiple new accounts/debts in a short amount of time bc they could already know they're dying (for example LOL) so whatever I wonder what Fair is preparing for!?"
My man David was very helpful and really took his time to help me out. I appreciate great customer service and he's shown that today. Thanks for everything!
This is the best experience I had ever while picking my rental car mostly Jeff & Tim helped me a lot with lot of patience. I really appreciate their time and effort!
App has worked well providing information on same or similar vehicles provided by different dealers and you may come up with a good deal if you are looking for a lease.
Great way to get a car either temporarily or long term. There is zero obligation in the commitment and the cars seem to be good quality. I recommend it.
The Oakland team did their thing got us all set up and rolled out in a timely manner excellent customer service definitely going to refer to all my friends
I didn't believe this was real before signing up. It is a convenient service for those who need a car but also flexibility. After ordering everything has been pretty good with the car! While ordering
I am a Canvas customer (from before it became Fair) and Andres's superb customer service just saved my vacation! He listened with compassion and understanding to the issue
If I can give 0 stars I would. I've never felt more ripped off and taken advantage of than by this company. I returned my car and got an excessive damage claim for $1
I'm having a REALLY hard time figuring out how this is ANYTHING close to being fair or how this could make any financial sense to ANYONE. I was browsing vehicles in the Boston area. Found one that I liked
First and foremost this is my first car. And for it to be with fair has made me feel so much at ease and comfortable with the affordable prices. If you don't have insurance they offer that as well which was a plus for me! ONE OF THE BEAT DECISIONS IVE MADE ON THIS EARTH AND I WILL HIGHLY RECOMMEND THERE SERVICES TO ANY AND EVERYONE!
Never got to look at their inventory because right after downloading the app it asks for your phone number to continue. I don't know about anyone else but every time I give out my number to a service
At first I was a little turned off by the pricing but when thinking about how leasing works this may be a good alternative to people who can't get a traditional lease or who don't want to commit.
From the start I understood this was not the way to get into a vehicle for me. However since I'm a vehicle enthusiast (car guy) I had to check out the app and see what it was all about. My take: if you don't know cars and a Tacoma TRD. Each was over $500/mo with over $1K down. Seems to me I could do better searching on CL or EBay for private party vehicles of similar age/miles and have financing lined up through my own bank. I don't care for the misleading example images. Example: for a Dodge Challenger they show a photo of the 700 hp HellCat version when you click on it to get more info you can see actual images of the car listed and it's a standard 5.7L Hemi version of the car. Again something a non car person will not ever notice or care about. All in all this is a simple way for average drivers to get educated about what they could get for their $."
It's not explicitly stated anywhere but you must be a registered Uber driver to use fair. Loyal to Lyft? No device. This is Uber only. The app description should say this upfront.
Why don't you allow a new user to see how the app works before asking them for a much of personal info? You're turning off a lot of potential users myself included.
This is horrific UI. Endless searching without easy options to actually see pricing and booking information. Guess I'll have to go to a traditional car rental.
App works great but the company not so much. Trying to resolve an issue where I returned the vehicle but was still charged (still am) for going on a month now since the return. In addition
I rented my Fair car a month ago and I'm still awed by how easy breezy the whole process is. From A-Z —-the customer service is fantastic! This company is in a lane all by itself.
Long story Short! I was in a accident in a fair Car Kia Soul 2014 It was deemed a total lost my insurance company appraised the car at 10k. Well I'll have you to know they took it all and billed me 11 dollars. Mind you the Kelley blue book value was at 7200$ at 86,763 miles. Lets just say the money you pay fair DOES NOT MEAN ANYTHING! Over a certain period. Honestly I feel completely taking. I can assure you FAIR is UNFAIR!
They used to be so amazing. Two people single handily ran the support lines and emails and they were absolutely great. I told everyone about this new company. A great concept
Getting my phone number is intrusive enough but then it requested a photo of my license... I'll stick with true car or just haggle in person then giving up my identity.
I'm 22 mins from DownTown Chicago I'm 3 mins from the Illinois Border. My town borders Illinois. If I head north out of my town 5 mins I'm in the south side of Chicago around 100th and LSD. This app says because I'm in Indiana I can't use the app. They are absolutely stupid/don't waste your time on this garbage...
Everything sounds great just 1 year after I signed up with them they will increase my insurance almost $250 ADDITIONAL PER MONTH! So thats where the big lie hide. Yes for 1 year it was great but after that you ended payment for the car $440 and then $320 for "insurance" what a ripoff. And you lose your $1800! Really? DONT DO IT! Almost $10K a year for a car that you have to returned and dont have even the freedom to drive more than 10K miles a year! RIPOFF!"
I have nothing but praise for "Fair" this is the way of the future! An easy way to lease a car for a six month period or more they are great and very professional. A+++++"
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Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.
Headquartered in Santa Monica, Calif., Fair launched in August 2017 as an app-based digital leasing platform for pre-owned vehicles. Since then, the Fair app has been downloaded almost 4 million times and the company has grown into the world’s leading used car leasing platform, serving customers throughout California and Florida.
