• Fair

Fair

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Overview

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fair most frequently mention phone number, worst experience, and credit check problems. Fair ranks 995th among Autos sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    4
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How would you rate Fair?
Top Positive Review

“The Uber Way!”

Adam K.
7/1/19

I had lots of technical problems with the app. Background check took almost a month and already been approved months before this w both Uber and Lyft. Got my scheduled appointment and made deposit. Waited for appointment to pick up car

Top Critical Review

“Wait”

Michelle J.
10/27/19

Seemed like a good deal a month ago but after the 300%+ increase in start payments in the same way creditors sense red flags when one person applies and/or obtains multiple new accounts/debts in a short amount of time bc they could already know they're dying (for example LOL) so whatever I wonder what Fair is preparing for!?"

Reviews (848)

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Reviews that mention popular keywords

customer service (135) phone number (18) drivers license (15)
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Stephen Q.
California
1 review
0 helpful votes
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January 5th, 2019

I honestly have never in my life seen an ad so many friggen times! Every single YouTube ad

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John X.
California
1 review
0 helpful votes
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August 14th, 2018

So much spam on my feeds. On top of that I don't want a car.

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Dorothy Y.
California
1 review
0 helpful votes
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February 9th, 2019

So far so good with fair seems like the best way to buy a car!

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Kathleen J.
California
1 review
0 helpful votes
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February 27th, 2019

After I paid all the requested money and made a reservation to pickup a car

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Thomas O.
California
1 review
0 helpful votes
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August 29th, 2019

Awesome guys like thier service and thanks Jeff and Tim they did a great job

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Shirley E.
California
1 review
0 helpful votes
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December 6th, 2018

I was really nervous at first but I ended up going through with the process

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Nicole Q.
California
1 review
0 helpful votes
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January 28th, 2019

I keep getting an error when I try to login can you guys fix it?

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Shirley N.
California
1 review
0 helpful votes
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February 13th, 2019

They said they will help me get a car so I can drive for Uber

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John S.
California
1 review
0 helpful votes
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September 9th, 2019

I'm a repeat customer. They made everything nice and quick. Charlene helped out a lot

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Anna H.
California
1 review
0 helpful votes
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February 10th, 2019

Very futuristic and great way to try out a car before wanting to buy it

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Kevin H.
California
1 review
0 helpful votes
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August 30th, 2019

Shawn and Tim very helpful. Thank you for great service and taking care of me.

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Susan T.
California
1 review
0 helpful votes
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August 9th, 2020

Fair makes it so easy to find cars you want to buy for low prices

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Bob J.
California
1 review
0 helpful votes
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March 8th, 2019

It should of give option for new vehicles also and filter by mark and model.

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Thomas W.
California
1 review
0 helpful votes
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November 1st, 2019

They will give you a lemon and expect you to pay full price for it!

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Jack K.
California
1 review
0 helpful votes
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August 4th, 2019

I was very surprised to see how easy it was to get a fair car through the Uber program. No hassle

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George U.
California
1 review
0 helpful votes
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November 15th, 2018

Where do I even begin? From the moment I created an account with fair

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Brian H.
California
1 review
0 helpful votes
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April 23rd, 2018

I was having trouble with my app crashing as soon as it would open

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Bill Q.
California
1 review
0 helpful votes
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July 11th, 2018

Won't even let me use that app because they can't send me an email

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Martha U.
California
1 review
0 helpful votes
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July 26th, 2018

You will notice it asks you for all your info including social security number

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Diane I.
California
1 review
0 helpful votes
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October 21st, 2019

I was looking for a car for my short term stay in bay area

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Mike I.
California
1 review
0 helpful votes
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January 7th, 2020

With down payment they ask you can buy a normal car with 8000$ Unfair

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Patricia X.
California
1 review
0 helpful votes
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December 23rd, 2018

Sometimes it will search the wrong vehicle. I. e. Typing in Kia into search

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Kevin S.
California
1 review
0 helpful votes
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January 27th, 2019

I love that the options are open I don't feel locked in Definitely purchasing

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Michelle M.
California
1 review
0 helpful votes
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August 2nd, 2019

Had a great experience at Fair Dublin with Ann. Easy process and great vehicle.

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Deborah Z.
California
1 review
0 helpful votes
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February 24th, 2019

I got my car at Phil Smith Chevrolet dealership at Lauderhill. Thanks to all the stuff

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From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.

Business History

Headquartered in Santa Monica, Calif., Fair launched in August 2017 as an app-based digital leasing platform for pre-owned vehicles. Since then, the Fair app has been downloaded almost 4 million times and the company has grown into the world’s leading used car leasing platform, serving customers throughout California and Florida.

Company Representative

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Michelle W.

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