• Fair

Fair

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Overview

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fair most frequently mention phone number, worst experience, and credit check problems. Fair ranks 171st among Autos sites.

  • Service
    5
  • Value
    5
  • Shipping
    2
  • Returns
    2
  • Quality
    4
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How would you rate Fair?
Top Positive Review

“The Uber Way!”

Adam K.
7/1/19

I had lots of technical problems with the app. Background check took almost a month and already been approved months before this w both Uber and Lyft. Got my scheduled appointment and made deposit. Waited for appointment to pick up car

Top Critical Review

“Wait”

Michelle J.
10/27/19

Seemed like a good deal a month ago but after the 300%+ increase in start payments in the same way creditors sense red flags when one person applies and/or obtains multiple new accounts/debts in a short amount of time bc they could already know they're dying (for example LOL) so whatever I wonder what Fair is preparing for!?"

Reviews (848)

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Reviews that mention popular keywords

customer service (135) phone number (18) drivers license (15)
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Lisa D.
California
1 review
0 helpful votes
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July 26th, 2018

This is going to change the game like Uber did to taxis

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Chris W.
California
1 review
0 helpful votes
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September 20th, 2018

The app logged me out completely and won't let me back in

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John A.
California
1 review
0 helpful votes
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August 21st, 2019

At redondo beach kiosk at Uber green light station. Helped a lot.

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Sharon E.
California
1 review
0 helpful votes
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March 14th, 2018

Fair App Rocks! From its sleek design to its ease of use

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Richard A.
California
1 review
0 helpful votes
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February 6th, 2019

I never do reviews but since I see so many negative comments

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Jack I.
California
1 review
0 helpful votes
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September 5th, 2019

It was a pleasant experience renting a vehicle from sfo fair company

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Chris D.
California
1 review
0 helpful votes
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January 4th, 2020

If you feel like you must ignore this review and use Fair

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Steven P.
California
1 review
0 helpful votes
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April 27th, 2019

I went with the UBER deal in California. Aside from long wait at the hub

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Charles N.
California
1 review
0 helpful votes
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August 6th, 2019

Jeff and team took good care of me and got me in a good clean vehicle to drive with Uber.

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Nicole D.
California
1 review
0 helpful votes
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August 5th, 2019

Excellent service by Jeff Tina Bruce Brook and Justin. They made it easy and fun!

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Paul K.
California
1 review
0 helpful votes
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September 13th, 2018

I had a good experience with the app. Was able to find a car I liked

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Laura E.
California
1 review
0 helpful votes
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August 28th, 2018

Garbage app. Waste of time as soon as I scanned license they said I don't qualify?

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Bob K.
California
1 review
0 helpful votes
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September 17th, 2018

This app keeps popping up as an ad on my fing games this app is bull

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Tom S.
California
1 review
0 helpful votes
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August 4th, 2019

Had a quick and easy experience with Justin and Brooke. They were very accommodating and nice.

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Nick U.
California
1 review
0 helpful votes
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August 9th, 2019

I'm very very impressed. Tina was great and the guy from Houston (Bruce) was even greater

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Eric F.
California
1 review
0 helpful votes
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December 5th, 2018

I had a really amazing experience with a customer service rep

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Martha Q.
California
1 review
0 helpful votes
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January 27th, 2019

Love this app literally so smooth and so easy to experience

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Brenda I.
California
1 review
0 helpful votes
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October 4th, 2018

This app is insanely amazing! I found the car I wanted

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Nick P.
California
1 review
0 helpful votes
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October 3rd, 2019

This is incredible and very user friendly (Daisy was very helpful)

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Barbara H.
California
1 review
0 helpful votes
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October 3rd, 2018

Only works for financed vehicles. No option for vehicles that will be paid in full.

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Cynthia U.
California
1 review
0 helpful votes
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August 15th, 2019

I urgently need a car but I have to change my address to do that

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Kevin O.
California
1 review
0 helpful votes
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May 9th, 2019

Do yourself a favor and don't get a car from Fair. They put me in a car with a bent rim

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Helen L.
California
1 review
0 helpful votes
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April 5th, 2018

They take care of you every step of the way. They make it simple and affordable and saves you time!

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Kevin R.
California
1 review
0 helpful votes
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December 31st, 2018

What kind of car app asks for your social security number? Your phone number

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Tony R.
California
1 review
0 helpful votes
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September 3rd, 2019

David EVans and Mia were so helpful... all questions were answered and fully understood!

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From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.

Business History

Headquartered in Santa Monica, Calif., Fair launched in August 2017 as an app-based digital leasing platform for pre-owned vehicles. Since then, the Fair app has been downloaded almost 4 million times and the company has grown into the world’s leading used car leasing platform, serving customers throughout California and Florida.

Company Representative

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Michelle W.

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