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Fair Reviews Summary
Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 63rd among Autos sites.
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I was having trouble with my app crashing as soon as it would open
So WHAT are the Specifics are there for someone to be approved from r this Fair program? Credit? Income? Driving record? Down payment? Can you give us some kind of idea?
Incredible and innovative! Soon to be a fierce powerhouse in todays modern ridesharing service. Customer service is prompt and extremely helpful. Within hours I was presented with a contract ready to sign and pay from within the app. Super simple and their clear terms and conditions are to the point. 5 stars! Extremely pleased!
I waited til a couple hours before the pickup time the next day to call and ask about it's availability and the dealership told me they sold it the night before and that if I came in they could show me some other ones similar. When this happened I had a friend call and check the inventory of that dealership and it turns out that a car that matched every single description of the one I ordered was still on their lot. It was a frustrating thing to experience however Richard from Fair helped me through many failed processes at getting a car to eventually finding one that fit my criteria and one I wanted. The app Fair itself is a great deal and a simple way of getting a car. It's the dealerships however that get 1 star. Fair and the dealerships can butt heads but I don't blame Fair for the conflict. Overall the app is great dealerships are not."
I can't search by transmission type. I want standard (stick shift) transmission and I have to look at every single car to see if it is not automatic :'(
I could not be happier with their service. They are very helpful when researching the car you d like to lease. Once you select the car process takes about a day and then you schedule your pick up. The car I got is amazing. I love now clean it was and also the process of picking it up was fast and easy. I had almost a brand new car in less than one hour. Thank you Fair. I appreciate this brand new amazing way of getting mobile again.
I think this could be a great app. I've been browsing cars. Out of the blue it looks like the monthly payment and down payment went through the roof. I'm out.
I can highly recommend this car service wholeheartedly which is not to say it was without any problems. Mostly issues arose at the dealer when picking up the car because staff had no idea what to do. Got major runaround until manager got involved. The upside is that I got a great car at a very reasonable price and I couldn't be happier.
Won't allow me to add my bank account or my bank debit card. Icon in the right hand corner just spins and spins when I try to add my bank debit card and then when I sign into my bank account to link to the app it says successfully linked then it says api error try again! So frustrating! Fix your app!
Thank you this type of car buying/leasing... A breath of fresh air!
I don't really get the point... is this just to rent a vehicle with no contract? Because these prices are pretty expensive and in the long run wouldn't make sense to waste your money. I see car commercials daily and this is significantly more than if you Go to the dealership and get it there. If it's for the idea of no contract then I guess I get it? But this app wouldn't be for everyone
Love the idea of buying a car through an app then returning it when I want! Thank you for giving us another option when it comes to buying cars!
Service was very pleasant and concise. They were very responsive and quick.
The traditional salesperson model is outdated. Fair offers dealerships the opportunity have a salesperson be an "experience person" and showcase the vehicle
A very happy Fair customer in SFO. Such a delight to get a car without having to waste hours at a dealership. Great Conceirge service and user experience too.
I leased a 2016 Nissan Sentra with 40.000 miles on it. I Thought they check and inspect the cars and the engines before leasing them to customers they tell me that I should call again tomorrow! I am not happy with my deal at all. In only 1 week I took the car to pepco aamco Nissan service center and the problem still exist."
They've made everything quick and easy. The transaction went very smoothly. I paid the start fee and received a notification to pickup the car from the dealership the next day. Seems like they go out of their way to make things as painless as possible. The app is great! I even got a awesome deal on their car insurance. So far
It will ask for a bunch of personal info before you can even browse through the app. It will ask for your drivers license
Its easy and if u get stuck with something u can simply chat with someone and they help u easy as that.
I swear this is the best app on earth man it's fast safe legit in your in and out this app lives up to its name you have bad credit and can't get the car you want fair will change that 5 stars all day
From the business
Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members