FanDuel

The app has its issues. When I try to get help (it's been multiple times) the support agents do not help at all. They literally do not care about their clients.

My account was suspended for no reasons given. They asked me for multiple personal information like picture of my license payment methods and a picture of myself with the day's date. Worthy cause this happened back on May 12th my account is still suspended and I have still not heard back from anyone. I have contacted your chat room and I keep being told there's nothing they can do they cannot see my request because it's under review? I have still not been given an explanation why it was suspended. They can treat people like s*** take your money and throw you away like garbage and there's nothing you can do about it. They have a million people out there giving them their money so they don't give a f*** about yours once they have it they could care less about you. It is now May 29th 2 weeks and still no response. I would go to a different site if I were you much better customer service at MGM and Parks they respond right away and handle things a lot quicker. FanDuel are scammers. And they refuse to give you contact information for someone higher in management. If I didn't do my job for two weeks I wouldn't even have one.

This is the MOST USELESS APP ON THE WHOLE INTERNET. PROFANITY WILL PROBABLY GET MY REVIEW DELETED SO THIS IS HOW I FEEL WHILE THE HAVE HILD OF MY MONEY
EVERY TIME I WIN A BET THEY BLOCK MY ACCOUNT WITH A POPUP THAT SAYS " you MUST PROVE THAT YOU ARE NOT A ROBOT "! MEANWHILE I.HAVE ZERO ACCESS TO THE SITE OR MY FUNDS!
WHAT THE FUNK! NASTY THEIVING worse that diarrhea flush of access!

My recommendation- - USELESS!

While playing blackjack u can see dealer know exactly number before hit a card because they are steal money. If u are playing live casino just check the dealer they will show you how they hit card.

They're not responsible with issues with they're all mobile casino and you talk to people do the chat support and they give you attitude and just push you off and nothing ever get solved

It take 10 days to withdraw money from your account but less than a day to take it out of your banking account. Will be moving on to another betting site

This online casino is rigged u play then u start winning and all of a sudden there's a location error then you go back to play and you lose type of $#*! is that

Download the app, added money to the app, they ask me to sign out and then sign back in and now they will not let me back in. Lol I guess they needed to borrow my money. They suck

Suspended my account for someone else hacking it, and kept my bankroll, had a wager and it just disappeared into thin air before match even started, becareful there was a breech in January, I asked them if my account was one that was breeched and still no answer, four days now. I'll check back with them everyday until this is resolved. They conveniently suspended my accout so I cant Document my history to show proof of wrong doing. And to make matters worse, Ive been a loyal customer with then for yrs.BE CAREFUL WITH THIS SITE

I was in the middle of a spin when my account locked up. Followed by unable to log back in or reset my password. I was first told it was because of geoloction was wrong to sign out and back in. Then I was asked to send a selfies with today's date on it a picture of valid ID and picture of my card I used to deposit. Which I done and then I done it again because I was had another email stating that same stuff again. So I have repeated this process multiple times like 6 or more and still get the same reply. So my Christmas vacation has been ruined by wasting my time repeating the same things over and over for days and days. So with that being said nobody addresses the problem and just sends the same email back. And I'm still no closer to getting in my account nor can I withdrawl MY MONEY. How is any of this right? And when trying to contact a live person I got a message it was ended and I would have to wait on someone to email me. So frustrating. I went out of my way to get a game card just to be done this way. I understand security and all is well but when you have done everything asked of you and all you get back is a email over and over the same as the first email upon the first onset of the issue.attached is screenshot of how many times I have done what they asked of me. I want my money if I'm not going to be able to play. They should give it back as they take it.

They will cheat you it's so trash, it's funny I play on a new account with my GF name and she gets all kinds of bonus bets and I have used fanduel for a long time and I don't get $#*! i have bet over 200k and I don't get anything, their casino is trash you can guess whats coming up and it's always in there favor, if you bet low you win most the time if you start beting big they will pull 21s out of there $#*!. It's sad. DON'T PLAY ANY CASINO GAMES UNLESS LIVE Dealers

Getting an error message that they couldn't confirm my bet if I can't bet there's no reason to be there the customer service cannot resolve my problem Told me my phone was outdated which was an experience because my phone is brand new N is A5G model

FANDEUL IS THEE BIGGEST CROOKED APP EVERRRRRRRR. At certain times it will not let u cash out when u want 2. It locks u in. Which it's my $ I should be able to cashout when I want. They have stolen plenty that way off of me.

Slot play very unfair.kicked me off slot just prior to the slot RTP. Would have came back to me and have proof of screen recording of it.not once several times.un fair will upload the rest of videos

Placed bet and was told wasn't a winner but made same bet at 1 o'clock and was a winner but soon as I put up 100 now it's no good $#*!ing joke need to be reported to gaming commission

I have been asking Fanduel.com for my W-2G for over 2 weeks now. I looked it up, and they are legally suppose to have it in my hands by January 31st. I contacted their customer service on January 31st and I told them I was going to contact the IRS, and that they legally had to have our W-2G's available by today. I was told "Oh we are so sorry for your frustration, it should be there within the next 1-2 weeks". To make the customer service rep aware of how much this matters to me I told him, " I haven't been winning on your site, even though I play games that have high RTP (return to player) rates, I have had nothing but losses, and I really need to file my income tax. Every day I wait is another day added on to my wait to receive my income tax refund. So you are costing me money." He then proceeds to ask me " I am so sorry to hear about your recent losses, If I may ask, are you still enjoying your gameplay, and do you feel as though it is being managed at a comfortable level over time?" From reading that I understood it to mean, am I still enjoying playing Fanduel online casino, and do I feel that Fanduel online casino is managing my comfort level over time? Turns out I was wrong. 1 minute after this conversation, my account was suspended, and I was told it was because I said the key phrases "haven't been winning, and losses". Then I was told that I had to wait for an account specialist to contact me. I am contacting the IRS, and a lawyer because you better believe I took screenshots of the whole conversation.