website thubmnail of FanDuel
How would you rate FanDuel?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
0 helpful votes
Follow Randy R.
Unfollow Randy R.
Send Message
Share Review
Report Review

Unpaid Winnings
December 29, 2024

I won a parlay and I wasn't paid and to insult to injury when I attempted to reach customer service the number wasn't in service. When used the chat they rerouted me to a third party where they tried to charge me. It's virtually impossible to speak to a live person. I have been dealing with this issue for 2 weeks and it's still hasn't been resolved because I can't speak to anyone about the issue!

Date of experience: December 20, 2024
New Jersey
1 review
2 helpful votes
Follow Mohamed Y.
Unfollow Mohamed Y.
Send Message
Share Review
Report Review

Suspended my account
December 19, 2024

They pulled out $150 from my bank, and when I disputed it I got it back, then they suspend my account. These people are scammers and get mad when u catch them. I'm also a VIP member and spent over $1M with them, and still get treated like this. These people are thieves straight up.

Date of experience: December 11, 2024
Ohio
1 review
1 helpful vote
Follow Ian H.
Unfollow Ian H.
Send Message
Share Review
Report Review

Playing first person craps on the fan duel casino app, and literally every other roll was a 7 until the money I deposited was gone, I'd roll my point and the very next roll would be a 7 every time! Before that even took place the app kept kicking me out and when I'd log back in, my money is no longer on the table, contact support and all they do is issue is a reference number say somebody will contact you and nobody ever does. This app is rigged to rob you.

Date of experience: July 25, 2022
Pennsylvania
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Send Message
Share Review
Report Review

Rigged,
December 27, 2022

Don't bet more than a dollar you never get any free spins especially on divine fortunes. The higher you bet the less chances of winning anything significant. Just eats your money.
Not for higher betters. Only small time wins. Go to a real casino for a fair shake.

Date of experience: December 27, 2022
Colorado
1 review
2 helpful votes
Follow Isaias Q.
Unfollow Isaias Q.
Send Message
Share Review
Report Review

Damn site "drops" location everytime I'm either trying to place a bet or casout on a bet in the middle of a game. Would have stayed with fan dual if they were legit. But $#*! was annoying. Literally logging me out all the time.

Date of experience: July 28, 2020
Pennsylvania
1 review
1 helpful vote
Follow dawn f.
Unfollow dawn f.
Send Message
Share Review
Report Review

They have an awful win/loss ratio but their games are good -they used to be a lot better as far as winning odds on the slots but have gotten greedy lately …their bonus 's are not good either as they always require you to deposit before getting anything …their reward spins are a joke but overall I have to say I enjoy fanduel

Date of experience: December 25, 2023
New Jersey
1 review
0 helpful votes
Follow Ozod F.
Unfollow Ozod F.
Send Message
Share Review
Report Review

They blocked my account while winning, promised me send a check for$10 - never received
Now second check promised for$25, when I paid with debit card and they have info
It will be court issue.
And review by US consumer service and senat to remove FD from US market

Date of experience: December 20, 2024
Washington
1 review
0 helpful votes
Follow K G.
Unfollow K G.
Send Message
Share Review
Report Review

Fraudulent practices and deceiving marketing designed to keep you addicted and take all your money. I have proof and receipts for everything.

Date of experience: February 20, 2025
Pennsylvania
1 review
0 helpful votes
Follow Alex H.
Unfollow Alex H.
Send Message
Share Review
Report Review

Fanduel is a scam... they don't honor their promotions. Draftkings are so much better. Worst site I've ever used for gambling.

Date of experience: January 17, 2025
Michigan
1 review
2 helpful votes
Follow Erick R.
Unfollow Erick R.
Send Message
Share Review
Report Review

Show some love back
December 18, 2024

I have spent thousands on here and never win really nothing i feel like its all rigged up they just leep taking i mightest well go risk it at the actial casino

Date of experience: December 18, 2024

Overview

FanDuel has a rating of 1.1 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanDuel most frequently mention customer service, bank account and online casino. FanDuel ranks 43rd among Fantasy Sports sites.

service
263
value
241
shipping
131
returns
155
quality
214
+136