• FashionableCanes

FashionableCanes

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Overview

FashionableCanes has a rating of 4.1 stars from 59 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FashionableCanes most frequently mention customer service, and good quality. FashionableCanes ranks 4th among Mobility Aid sites.

  • Service
    9
  • Value
    10
  • Shipping
    10
  • Returns
    6
  • Quality
    10
2
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How would you rate FashionableCanes?
Top Positive Review

“Beautiful Craftsmanship and I will buy more cans for my collection”

Martin B.
9/27/17

Fast and superb service. I am already looking at buying more beautiful fashionable canes for my collection. Can't say enough good things about this company and it's products. Martin Blair - Edmonton AB Canada

Top Critical Review

“Dangerous! Acrylic cane broke in half”

Ashlee C.
9/28/22

I purchased an acrylic cane in late August 2021 and it broke in half September 2022. I barely had it for one year and the handle broke completely off when I was far from home and unable to secure a replacement. For anyone like me who requires a cane to get from point A to point B, this can pose a dangerous situation. I do not recommend this product! The company refused to replace it or acknowledge the situation this put me in.

Reviews (59)

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customer service (6)
Thumbnail of user kayh56
Virginia
2 reviews
2 helpful votes
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January 29th, 2018

I bought 3 canes. I received 2 canes. One was on backorder. Still waiting for the third cane that was ordered last October! Just canceled order. Why should it take 6 months to make a colored piece of pipe?

Thumbnail of user akem11
Cote D'ivoire
1 review
0 helpful votes
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July 14th, 2017

I ordered 2 zap canes from this company and till now they never shiped the items. They picked the amount of 221 dollars in my account.My bank statment show clearly the transaction, they website name the amount and now they are not responding. Stay away and do not buy with them. Until they refund my money i will post bad rating

Thumbnail of user hjw
Nevada
2 reviews
11 helpful votes
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August 25th, 2018

My cane wasn't cut to size as ordered. When I called, she did not apologize or try to fix the cane. She said "go have it cut at the hardware store". When I left a negative review, it was never posted on the website. (Update: my second review was posted on their website.)

Thumbnail of user locko69
Ireland
1 review
0 helpful votes
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April 20th, 2023

I lost my product because they shipped to the wrong country and in that country the product was illegal cane sword and I am left with the Debt 169 euros because customs in that UK not Ireland said the product was illegal in their country not my country, they proceed to say it's my fault how does that work. If I lived in China and sent package to Japan how does that work where is the sense. A firm run by idiocracy

Tip for consumers:
They don't give a s***

Products used:
Fantasy sword ,sword cane

Service
Value
Shipping
Returns
Quality
Thumbnail of user alanat5
Australia
1 review
0 helpful votes
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October 7th, 2017

Carbon adjustable cane extremely light and grip comfortable. Less bulky and lighter than my husbands normal cane. Delivery to Australia very prompt. Happy with service

Thumbnail of user barbarad806
Iowa
7 reviews
6 helpful votes
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January 9th, 2022

I ordered a cane for my mother from Fashionable Canes many years ago. She is gone now but I kept her cane and have used it myself after a surgery. It still looks great except the name plate has tarnished. I have an elderly friend who has started using a cane on a regular basis. She was using one her son had and no longer used but it was not adjustable and it was heavy. I decided to purchase a beautiful folding cane that can be adjusted to the correct height for her. I also purchased an ice-o-grip that can be attached so it won't slip on snow and ice. I looked on-line and found Fashionable Canes. Ordering was very easy and it arrived just a couple of days after I ordered it. I was very happy with my purchase and so is my friend. She now has a very pretty cane suitable for the lovely lady she is and it can be folded up for convenience when she's at a restaurant, etc. They have a huge selection to choose from for both men and women so your only problem will be deciding which one you like best!

Tip for consumers:
Foremost to me is the quality and then the price.

Products used:
A cane and an ice gripper

Service
Value
Shipping
Returns
Quality
Thumbnail of user myr8
New York
1 review
5 helpful votes
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July 10th, 2019

'FASHIONABLE CANES' is undoubtably the worst company and customer service I have ever dealt with. Bought two canes and one arrived bent/damaged. Called Kendra Customer Service to return and had to deal with her awful and rude attitude. She told me the cane was not bent and that I needed to send photographs first. When i asked to speak to her Supervisor, Prima, she refused to connect me. She said the supervisor would call me back which she never did. When I finally called her back, she too was extremely rude, told me she was "busy", and also said I would have to send photographs etc. Basically calling me a liar. After asking who the owner of the company was, she refused to tell me. When I mentioned that I was going to notify American Express and stop payment, she slammed the phone on me. I found out who the owner is and have emailed him asking him to phone me concerning his two rude employees and let him know how he and his company are being represented to the public by these two employees. Zero response to date. It stems from the top I guess. Horrible company, sent damaged item, horrific customer service. Lots of other cane companies out there and on the internet. Avoid this one unless you want to experience a nightmare. I ended up getting a full refund for both and they also had to eat the return postage. Hope they learned a good lesson selling damaged goods and being rude to paying customers. Beware! Awful experience!

Thumbnail of user peterr144
Australia
1 review
1 helpful vote
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November 18th, 2017

Took less than 2 weeks from order to delivery to Australia. Very impressed with the quality and the cane with the fierce wolf on top is much admired by my friends.

Thumbnail of user michaelm3025
California
1 review
0 helpful votes
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October 26th, 2019

First I purchased a cane which I love. Then I jogged over to fashionable hats.com & found 2 hats that I bought. An extremely wide collection of hats for both sexes.

Thumbnail of user davidc430
Nevada
1 review
0 helpful votes
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October 20th, 2016

Loved these caines, until my own broke. They made no attempt to rectify the situation. To bad. I've spent hundreds on there cains, NOW THEY HAVE LOST A CLIENT. + I WILL MAKE SURE EVERYONE KNOWS WHAT KIND OF COMPANIE THEY ARE.

Thumbnail of user jimg127
Singapore
1 review
0 helpful votes
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October 2nd, 2017

Ain't many other shop like yours. Hope you will be there ever. Thanks for a great product from you! So many choices! Quality and I am spoiled for choices.

Thumbnail of user glennw48
Australia
1 review
0 helpful votes
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September 27th, 2017

High quality walking stick and really good quality materials I wouldnt shop elsewhere else and Im in Australia not the USA they have great customer service and fast shipping I give them 10/10 and will definitely be a returning customer

Thumbnail of user maryannw12
Canada
2 reviews
1 helpful vote
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October 19th, 2017

The cane arrived in 8 days to Canada, which was Great.! Also was Very Pleased with the cane itself, it was just as nice as I Expected. Thanks for the Speedy Service. M in Canada

Thumbnail of user runeo1
Norway
1 review
0 helpful votes
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October 22nd, 2017

As described, very good product.
No compromize either as an umbrella, cane or defensive. (bayonet)
Slightly though to deploy the bayonet when umbrella is closed but this is minor.

Thumbnail of user irvh
Canada
1 review
0 helpful votes
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September 25th, 2017

Disappointed I believe I ordered the blackthorn cane with shamrock handle. But I ordered the thicker cane and I believe I received what looks like a thin cane.

Thumbnail of user lelyt
Australia
1 review
1 helpful vote
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December 10th, 2017

I bought an adjustable cane with hammock seat - it arrived promptly and is easy to use It will be great for my tour coming up, so that I can sit when I need to - I am really happy - thank you

Thumbnail of user pennyc41
Australia
1 review
1 helpful vote
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October 29th, 2017

The canes are awesome, so well made and packaged. It took just over a week to arrive in Australia. Can't wait to buy some more.

Thumbnail of user lindar1951
New Hampshire
2 reviews
0 helpful votes
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August 28th, 2021

I find this to be very useful and highly recommend it for its purpose. You certainly can not ask for better!

Thumbnail of user sharonm257
Sharon M.
Canada
1 review
1 helpful vote
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December 10th, 2017

The oak cane is beautifully crafted, solid and was delivered very quickly. Very pleased with our purchase.

Thumbnail of user jasminem52
Singapore
1 review
0 helpful votes
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September 21st, 2017

Loved the all 4 of the canes that came. Best of all, it took less than 2 weeks to reach singapore, and shipping rate was great. Thank you!

Thumbnail of user dianat48
Australia
1 review
1 helpful vote
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November 27th, 2017

Prompt delivery to Australia. Excellent choice of canes available to suit all needs. Thank-you. Diana Tipler

Thumbnail of user dellm21
Australia
1 review
1 helpful vote
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November 16th, 2017

Love it, very & so happy, trying to sort out which one I want next! Great range of ladies canes which are very hard to find.

Thumbnail of user rosst29
Australia
1 review
1 helpful vote
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November 21st, 2017

Excellent service and an excellent variety from which to choose. Prompt delivery also.
The cane is sturdy and looks pretty smart.

Thumbnail of user frankl418
Canada
1 review
1 helpful vote
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October 21st, 2017

Good quality as expected
Timely delivery
Looking forward to using the seat when in Mexico on the beach

Thumbnail of user cathyv21
GB
1 review
1 helpful vote
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November 30th, 2017

Bought this as a birthday gift for my husband and he loved it. Its strong and well built. He will get a lit of use from it.

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From the business

www.fashionablecanes.com | Welcome to the Fashionable Walking Canes Facebook page! Cane Users and Collectors Welcome. Customer Service: 1-800-887-5185

Company Representative

Thumbnail of user stephenc131
Stephen C.

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