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Extremely disappointed with Fatface. Purchased a necklace in November 22, which has gone rusty! Not worn in water. I contacted them today and all they said was as it's been over 6 months they cannot do anything!
I expect better from such a store. I asked for a senior to talk to and I was told it would be passed to relevant department but case is closed. Such poor service for such expensive items. Won't be shopping there again.
Tip for consumers:
Awful dismissive service
Products used:
Necklace
Fatface has all the best clothes. They are well designed and a good brand to be seen in. They are expensive though. I usually think to myself how much would I pay for this. Then double the price and thats about how much it costs. But if you want to treat yourself this is the place to shop.
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