• Federation Artisan Chocolate

Federation Artisan Chocolate

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Overview

Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.

  • Service
    21
  • Value
    18
  • Shipping
    17
  • Returns
    8
  • Quality
    21
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How would you rate Federation Artisan Chocolate?
Top Positive Review

“Best chocolate in australia”

Trish H.
4/6/20

Your service was fantastic - great choices - easy website - very quick delivery time - and the receiver (an international traveller) has rated this the best chocolate in Australia! I will be ordering more!

Top Critical Review

“Honeycomb rating”

Patrick F.
9/1/20

I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.

Reviews (263)

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Reviews that mention popular keywords

customer service (18) federation chocolate (23)
Thumbnail of user johnm7893
Australia
1 review
0 helpful votes
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August 14th, 2021
Verified purchase

Great service from Federation Chocolate, as usual. Great products too!
Fast delivery.

Thumbnail of user mauricec27
Linda G.

Dear John
We are really appreciative of your kind words and review.
We love hearing that people are enjoying our chocolate it is a real encouragement.
Thank you for the ongoing support.

Maurice & Helen Curtis
Federation Chocolate

Thumbnail of user deem311
Australia
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

Partic love the mint but the apple and cinnamon is amazing too

Thumbnail of user brucef294
Australia
1 review
0 helpful votes
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June 17th, 2021
Verified purchase

Very professional from web site, packaging and delivery!
Very tasty chocs!

Thumbnail of user chrisf882
Australia
1 review
0 helpful votes
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May 18th, 2021
Verified purchase

Service was quick and personal, and the chocolate is always delicious!

Thumbnail of user mauricec27
Linda G.

Dear Chris
Making you happy, makes us very happy.
Thank you for taking the time to review us.

Please reach out if we can help with anything further

Warmest regards

Maurice & Helen Curtis

Thumbnail of user dallasl35
Australia
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

Easy to order and shipping was fast. Lovely note with order too. Buy with confidence

Thumbnail of user mauricec27
Linda G.

Dear Dallas

Your review is very much appreciated. We are so glad your experience has been so positive.
Thank you for letting people know and taking the time to review us.

Let me know if we can assist further

Warm regards

Maurice and Helen Curtis

Thumbnail of user julieanned5
Australia
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Love the taste of great chocolate, Would love to buy some more some. Thanks

Thumbnail of user mauricec27
Linda G.

Dear Julieanne

So Glad you enjoyed the chocolate and we look forward to sending you more soon.

With thanks

Maurice and Helen Curtis

Thumbnail of user annmareed
Australia
1 review
0 helpful votes
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January 8th, 2017
Verified purchase

Great service - quick turn around and great quality product

Thumbnail of user mauricec27
Linda G.

Dear Ann-Maree

Thank you for you wonderful review. We are so glad you enjoyed your Federation Chocolate.
Warm regards
Maurice

Thumbnail of user jilliannb
Australia
1 review
0 helpful votes
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November 17th, 2021
Verified purchase

Great presentation and delivery time was exceptional

Thumbnail of user jimp716
Australia
1 review
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February 6th, 2021
Verified purchase

Nice product. Tried a sample and was please with home made taste.

Thumbnail of user mauricec27
Linda G.

Dear Jim

Thank you for taking the time to review our family business
I am so glad you enjoyed our hand made chocolates
Hopefully we can meet your chocolate needs again soon.

Maurice and Helen Curtis

Thumbnail of user christophern280
Australia
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

A great web site and supported by terrific service. Could not be happier.

Thumbnail of user candiced53
Australia
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

Highly recommend. Seriously delicious and delicate flavours.

Thumbnail of user daphineo
Australia
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Great chocolates and easy to order & received quickly.

Thumbnail of user laurenk359
Australia
1 review
0 helpful votes
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June 5th, 2021
Verified purchase

So pleased with my purchase this chocolate is divine

Thumbnail of user bronwynh10
Australia
1 review
0 helpful votes
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March 31st, 2021
Verified purchase

Ordered and received in another state within record time before Easter.

Thumbnail of user mauricec27
Linda G.

Dear Bronwyn

So glad we could be part of your Easter celebrations and make them special
Thank you for taking the time to review our family business.

Warm regards

Maurice

Thumbnail of user ryanm690
Australia
1 review
0 helpful votes
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August 1st, 2020
Verified purchase

The coffe chocolate was really yum fast delivery very happy thank U

Thumbnail of user nicolasv31
Australia
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Supporting local enterprise
Aiming for something new

Thumbnail of user mauricec27
Linda G.

Dear Nicolas

Thank you for the review. Much appreciated. So glad you enjoyed the chocolate.

Warmest regards
Maurice

Thumbnail of user sandrah1644
Australia
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

Excellent & personal service even when ordering online. Delicious chocolate!

Thumbnail of user mauricec27
Linda G.

Dear Sandra

Thank you for taking the time to write such a lovely review. We are so glad you enjoyed the chocolate.

Warm regards

Maurice and Helen Curtis

Thumbnail of user isabellah33
Australia
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

A wonderful business run by people who care about customer service. I highly recommend them!

Thumbnail of user jodid49
Australia
1 review
0 helpful votes
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July 1st, 2020
Verified purchase

Easy to use website. Great service. Beautiful chocolate

Thumbnail of user jod113
Australia
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Great Online service and chocolate.is delicious two reasons why I keep going back for more

Thumbnail of user felicityd13
Australia
1 review
0 helpful votes
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March 5th, 2021
Verified purchase

Easy to use website, fast delivery topped off with delicious chocolate.

Thumbnail of user joanh328
Australia
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Beautiful chocolate. Good service and prompt postage.

Thumbnail of user samanthad214
Australia
1 review
0 helpful votes
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August 2nd, 2020
Verified purchase

Everything was delivered promptly and with no fault, would rate them higher if possible.

Thumbnail of user mauricec27
Linda G.

Dear Samantha

We really appreciate your review and kind words.
Creating exceptional chocolate is something we aim for and providing the same with experience is something we pride ourselves in.
I'm so happy we created a great experience or you.

Warm regards
Maurice

Thumbnail of user jeang254
Australia
1 review
0 helpful votes
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November 4th, 2020
Verified purchase

Bought for Christmas presents but needed to sample a few first.

Thumbnail of user yvonnem179
Australia
1 review
0 helpful votes
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April 5th, 2020
Verified purchase

Purchasing online was quite simple and easy, just waiting for my delivery.

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About the business

Federation Artisan Chocolate on the Tasman Peninsula.

This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.

Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.

Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.

Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.

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