Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
Your service was fantastic - great choices - easy website - very quick delivery time - and the receiver (an international traveller) has rated this the best chocolate in Australia! I will be ordering more!
I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.
We purchased our chocolates at Salamanca Markets, they were so yummy -
And such a great range of different and unusual flavours. We wanted more to share with friends when back home - and Maurice had them to us overnight! Amazing amazing service!
Having recently discovered the best chocolate I have ever tasted comes from Tasmania on a holiday, I soon realised I had not bought enough home with me. I went to the website and was very happy to see reasonable prices, great free delivery threshold and wide range. My package arrived so quickly and I was so impressed I ordered some more and had it sent to my parents as a gift. I cannot recommend Federation Artisan Chocolate enough. Delicious product and great service.
Dear Kym
Thank you so much for the amazing review.
This our spirits so much, its wonderful to have so much support and love for our product.
Hoping we can fill your chocolate needs again soon.
Warm regards
Maurice & Helen Curtis
FABULOUS! FANTASTIC! YUM! Unique flavours. Something for everyone. We bought some for friends back home, but have to apologize. We ate it all. Promise we will buy some more next time.
Certainly worth a visit!
Wow Pauline, we are so happy that you love our products. We have found that people find that our chocolate can evaporate as they travel around, but no fear we can deliver whenever we need to help with that chocolate fix. Thank you for reviewing us we appreciate it greatly. Maurice and Helen Curtis
I have always considered myself quite the chocolate connoisseur and love trying new chocolate! I was very impressed by the smoothness of your milk chocolate, but most of all, the simple ingredients you use to make it, you are able to achieve such a wonderful product with minimal ingredients! I also ordered your 100% organic Peruvian cacao bar, which is by far my favourite. Amazing products
We were so lucky to experience federation on a trip to Tasmania, tasted and bought their chocolate, enjoyed the informative demonstration and gift shop. Now Im getting more shipped to my home for Christmas gifts, so easy so yummy.
We met Maurice and his family when we signed up to do the "meet the maker tour". Maurice was very generous with his time and answered all of our many questions. We were drawn into his magical world and enjoyed tastes of chocolate from different geographic origins and at different points of its development. There are dozens of amazing looking and delicious sounding chocolates to choose from - it was hard to know where to begin!
I first tried this chocolate at the Salamanca Markets in Hobart while on holidays in Tasmania. I fell in love with their sugar free/gluten free range. It was such a treat to receive my parcel of chocolate goodness in the mail today!
The site was easy to navigate which made ordering the chocolates perfect. Great communication. Well packed and arrived on time. Hassle free. Will buy again. Love Federation Chocolate (especially licorice!).
We had lovely personalised service when ordered afternoon tea at the factory. Unfortunately we had limited luggage space and couldn't take chocolate home on the plane. They lovely woman suggested I order on line with free delivery over $50. Perfect opportunity for some special christmas present add ons.
They actually rang me to discuss delivery as the weather was super hot. Despite the weather delay I received everything just in time for Christmas. My family loved it.
I ordered one day and it was delivered the next. I called about a product I couldn't find online - they had it and sent it along. Great service, very friendly and helpful owners and my daughter can eat all the gluten free chocolate she wants. She did say it's such a beautiful chocolate that you are satisfied with small amounts, rather than eating the whole block like you could do with other brands - even better for the waist line.
Product was delivered fairly quickly from Tasmania and in reasonable condition (3 of the blocks had a break-but that was ok). I've enjoyed the ruby chocolate, however, I wish that there was an ingredients list on the packages including the honeycomb.
Purchased the new flavour "coffee bean milk chocolate" had a taste and it was to die for, it would only satisfy coffee lovers, licorice chocolate is another favourite, easy to purchase on line and delivery without a hitch, very happy
Dear Treawyn
Thank so much for this lovely review.
I am so glad you liked our new coffee bean chocolate. Licorice is one of my all time favourites, I really love making this one as it makes the whole building smell like Licorice and then I get to taste. Taste... and taste.
Hope to hear from you again soon
Maurice and Helen Curtis
Living for Chocolate
Federation Artisan Chocolate
Tasmania
I was so surprised to on how fast the chocolates got to me in WA. They were well packed and looked beautiful as a Xmas gift. I also received a lovely phone call from Federation Chocolates ladies letting me now what they were going to do with the delivery.
Thank you all very much and Merry Christmas to you all.
Dear Rosina
Thank you for your lovely review.
It's important to us to take every measure we can to make sure chocolate arrives in the way it is intended and there are always a few nerves for us when we post to some of the warmer places in Australia.
We are so glad that you loved the chocolate and hope the gifts amaze and surprise those that you have purchased for.
Warm regards
Maurice and Helen Curtis
I sent chocolate to my friends in Sydney.
The communication from Maurice was amazing.
The chocolates were well packaged and delivered safely.
My friend has said that the arrival made the family smile and their tastebuds sing.
Dear Nichole
Your review makes us so happy.
Knowing that we have been a part of someone's surprise and enjoyment in these times is one of the reasons why we do what we do.
Thank you for your support and please reach out if we can help with anything in the future
Maurice & Helen Curtis
Federation Chocolate
I loved the vegan chocolates from Federation Artisan Chocolates. I received them really quickly and the service was impeccable - I truly felt like a valued customer. The chocolate coated Turkish Delight was amazing and I love to nibble on the delightful 74% dark cacao with cacao nibs of an afternoon. Thank you Federation Artisan - I will be buying more! Pleased to see a lot of vegan options too!
Dear Lyndon
Thank you so much for this lovely and encouraging review.
To hear how much you enjoy our chocolate makes our day.
We very much look forward to fulfilling your chocolate needs and look forward to hearing from you again soon.
Warmest Regards
Maurice and Helen Curtis
Federation Chocolate
I tried some samples at the Salamanca market and immediately bought three bars. I am a chocolate "nut" and have tried many, many types of chocolate. This is honestly the best chocolate I have ever had. I am back in the US now and am rationing my 1/4 remaining bar to little nibbles, it is that good. I have even looked into getting it shipped here but shipping cost ($50) is prohibitive. Federation, please consider selling on Amazon--you are the best chocolate ever!
Dear John
Wonderful to hear from you. Thank you for such an encouraging and positive review. We are so very glad you have enjoyed our chocolate so much. We love chocolate and the pleasure it gives people.
I wish we could get more chocolate to you! If you contact us via email with the chocolate you would like we will do the best price we can. We have a number of overseas customers that do this regularly.
I will also look into being on Amazon, I think that is a great idea.
Thank you again for taking the time to let us know how much you enjoyed the chocolate we very much appreciate you and your support.
Warm regards
Maurice and Helen Curtis
Federation chocolate
Even in the very busy pre-Easter season Federation Chocolate were able to provide excellent service and beautifully handmade chocolate to share with family. Thankyou so much for continuing to create such beautiful, creative and delicious chocolate.
Love the richness and quality of the chocolates. They are a decadent treat and a wonderful gift.
So easy to deal with the lovely people at Federation chocolates. Good variety and beautiful presentation.
Will certainly buy from them again.
Dear Linda
Your review made us so happy. To know that you have appreciated what we do and the love of our chocolates is why we do what we do.
Thank you so much for taking the time to review us and to support our family business.
Warm regards
Maurice and Helen Curtis
We ordered the mixed box dark chocolate domes and a few blocks - we could not believe how flavoursome they were. The descriptions matched the chocolates perfectly. The service was fantastic and they arrived quickly. Definitely will be ordering again!
Dear Gavin
Thank you so much for taking the time to write this amazing review.
We love knowing that we are making people happy and having this feed back gives us great encouragement.
We look forward to hearing from you again soon
Warm regards
Maurice and Helen Curtis
Federation Chocolate
I found Federation Chocolate on a recent trip to Port Arthur and was very impressed by the litle talk and explanation about Artisan Choc produced and packaged here. The lay also stated she would not be packing any choc for delivery via post in the heat Tasmania was currently experiencing. Thoughtful and showed integrity and care about why their choc was special. I purchased on the day. When I returned home found the web site and sent an order. No issues with the web site easy to navigate and was very well presented. I received my ordered choc. In a timely manner, with no issues. I am lucky enough to be returning to Port Arthur in late May and I will be stopping again with a new travel companion who I am sure will enjoy the talk and the produce. Thank you for allowing me to babble... but it really is beautiful chocolate.
Reviews like this one mean the world to us
As a small family business, knowing that we produce a chocolate that is so loved gives a great boost to us and our staff Thank you Sally C. For taking the time to help our business grow a little more
Warm regards
Maurice and Helen Curtis
Federation Chocolate
Right from ordering to receiving my order has been a very easy transaction. Receiving an email thanking me for my order was a lovely touch. My order arrived in super fast time. I would certainly recommend this company.
Federation Artisan Chocolate is my favourite. I always get this chocolate for my birthday. It has a very soft and rich taste, which you will remember for a long time. I sometimes get the feeling that its taste can stay in my mouth for hours. That's very cool *-*
I sampled and bought some Federation Artisan Chocolate during a recent visit to Tasmania and now I am a fan.
Just ordered some more online, and my craving was satisfied within a couple of days.
Excellent, I will be buying again!
Thank you Chris for this lovely review. We do appreciate the support of our family business and hope to hear from you again soon.
With thanks
Maurice and Helen Curtis
Usually purchase my chocolate from the shop at Taranna or Salamanca market, but this is now proving difficult, so decided to order online. Very impressed as the ordering process was easy to follow and delivery was very quick. Will now continue 'stocking up' using this process.
I ordered a gift for my parents at Easter and they thoroughly enjoyed the beautiful chocolate. The ordering process was simple and I really appreciated the personal email I got from the business owner offering further assistance for future orders. I will be buying more gifts from here in the future.
Federation Artisan Chocolate on the Tasman Peninsula.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
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Dear Leanne
Thank you for leaving such a wonderful review.
I am so glad we were able to get the chocolate to you so you could share with friends.
We really love to see people enjoy what we make and it Is special to know that you chose our products to share.
Thank you for being a supporter of our family business.
Warmest regards
Maurice and Helen Curtis