- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
Your service was fantastic - great choices - easy website - very quick delivery time - and the receiver (an international traveller) has rated this the best chocolate in Australia! I will be ordering more!
I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.
What an amazing selection of products. Great they are made in Australia and lots of attention to detail. There was something missing in my address and they didn't guess, they called me to ensure everything was correct and they also took into consideration the weather situation here to ensure the products arrived in good condition. The chocolate arrived very quickly, was well packed and though I haven't tasted it all i am very impressed with what i have tasted. Many thanks.
I ordered a small box of chocolates as a gift for friends arriving at a city motel, it was delivered with a card & the message I wanted, free of charge. The chocolates looked great and the recipients said they were absolutely delicious.
Tip for consumers:
Tasmanian ethically made chocolate with beans sourced from growers.
Thanks Maurice and Helen for sending our delivery to Melbourne so promptly, we are very much enjoying our chocolate, and will aim to treat ourselves every few months! We look forward to heading back to Tasmania one day to sample more goodies, cheers, Alicia
I was a little concerned about ordering from Federation Chocolate as I knew that I would be returning to the Uk long before the delivery would be made to my cousin in Melbourne. Absolutely no need to worry! A first class service from start to finish and a wonderful product to boot! Thank you Federation Chocolate.
As a result of the COVID19 pandemic I am unable to spend time with my grandchildren. I saw an advertisement for Federation artisan chocolates and was very taken by the variety available. I decided to send my daughter and her family some delicious chocolates for Easter. The website was easy to negotiate and I received a courteous reply to a request that I made on line. The chocolate only took a couple of days to come from Tasmania to Encounter Bay in south Australia. I'm looking forward to hearing what my daughter and son-in-law have to say about the chocolates because I must admit they look delicious.
A colleague at work had a family member who brought them some chocolates, I tried the Honeycomb and was blown away by the taste and texture.
I decided that I would buy some for my wife and ordered the honeycomb, strawberry and salted caramel.
Each block of chocolate had amazing and differing levels of taste, my wife very much approves. Of the salted caramel where there is no over the top taste of salt, more smooth tones through out.
A day after I received the delivery I received an email from Maurice and I am truly impressed with the overall customer service and quality of the chocolate sold. I received the chocolates the next day!
I will definitely be ordering more and going to see their store in person!
After visiting the shop and purchasing some chocolate when on holidays in Tasmania, I was so happy to know I could buy these delicious goodies from the comfort of my home in NSW. This purchase was a gift - quick delivery and a very happy recipient! Thanks Federation Chocolate.
Dear April
We are so glad that we could help put together a special gift that was enjoyed, Thank you for supporting our family business and leaving such a nice review.
Hope to hear from you again sometime soon,
Maurice and Helen Curtis
Made just a few days before purchase, the chocolate was truly worth the cost (which isn't cheap). The sugar free dark chocolate is beautiful and doesn't have they strong bitter aftertaste that usual dark chocolate does. It is incredibly smooth and irresistibly delicious. Moving on, the next to reach my palate was the creme brûlée fudge. Wow! This is great. You only get four bits in a packet, but that is all you need. It is delightfully rich without being overwhelming. The Turkish Delight came out next and was also very yummy! Last but not least the caramel nougat, which I couldn't stop going back for. I usually don't like sugary things, hence the sugar free dark chocolate, but this, my oh my, is the essence of my being. Thank you delicious magazine for leading me to this oasis. The great service was also an added bonus.
Dear Harrison. We so appreciate your review and kind words on our product today.
It is music to our ears when we hear that people have truly enjoyed the fruits of our labour. Chocolate is a passion of ours and each item is lovingly created to be enjoyed.
As a small local family businesses reviews are important for us and we thank you for the time in providing the detail you have.
Maurice and Helen Curtis - Federation Artisan Chocolate
Our first experience with federation chocolates was at the Salamanca Markets in Hobart. The person on the market stall was very knowledgeable and as a result o the information we purchased a chocolate bar (No Added Sugar Dark Chocolate). We then ordered some o the chocolate online and the experience was very professional. Our chocolates have arrived and they are delicious. Great product and good service!
Simple, fast and very attentive service but oh so good chocolate! Forget everything you know about mass produced chocolate this will convert you.
Milk chocolate with nougat, Roasted hazelnut and Rich Milk 46% Cacao, buy 2 seriously...
I have always considered myself quite the chocolate connoisseur and love trying new chocolate! I was very impressed by the smoothness of your milk chocolate, but most of all, the simple ingredients you use to make it, you are able to achieve such a wonderful product with minimal ingredients! I also ordered your 100% organic Peruvian cacao bar, which is by far my favourite. Amazing products, will be recommending you to my chocaholic community!
Dear Miles
Wow. What an amazing review. We are very grateful for the support and kind words.
It makes us very happy when people enjoy our chocolate, we are chocolate lovers ourselves and want to make the best we can for everyone to enjoy.
Word of mouth is defiantly our best form of advertising, thank you.
Warm regards
Maurice and Helen Curtis
I had ordered chocolates from here and they were the best thing. It was so beautifully packed and quality was amazing too. A 5/5 to the taste. It was so delicious and pure. Would order more in future.
Products used:
Chocolates
Once I got help finding what I was after the process to order was easy. The items I ordered were delivered in a quick manner and in good order. They have a good variety of Vegan items so my family will be happy.
Dear Dawn
Thank you for taking the time to review our family business. I am so glad we could help with your selections.
Chocolate and Happiness should go hand in hand, I hope your gifts were well received.
Warmest regards
Maurice and Helen Curtis
Lots of lovely eggs to choose from and I found the perfect gift. Received the egg on time and in perfect condition with a lovely follow up note and discount for my next purchase as well as a follow up personal email.
What a pleasure it was to order from Federation Artisan Chocolate. A personalised thank you email and another Welcome email were both lovely touches. The order was dispatched swiftly and packaged carefully. The excellent quality and delicious taste of the chocolate itself was a real delight.
I love dark chocolate and Federation makes the best and it's vegan too.
I don't normally eat white chocolate but the one made with pure cocoa butter is to die for! It's silky and creamy and not too sweet.
Dear Cindy
Thank you so much for your lovely review it means a great deal to us.
As a family business, we are working hard to create exceptional products and I am so glad that you have enjoyed our dark chocolate.
It would surprise people to know that I was never a great fan of white chocolate, so when creating ours I wanted to make sure it was one I enjoyed. The high level of cocoa butter in our recipe is what I find makes it for me, it then doesn't need as much sugar and just as you experienced it is rich and creamy and not too sweet.
We hope to be fulfilling your chocolate needs again soon.
Maurice
We bought our first lot of chocolate while visiting Tasmania in September and what we thought would be enough was almost all gone before we got home. It was great to see how it was made and wonderful to know we could order it once we were home.
We visited your shop back in July whilst holidaying in Tasmania. We ordered coffees and bought some of your products. It didn't take us long to gobble up your lovely chocolate so of course we had to buy some more and it enjoy it back home.
We are big fans of the Federation Artisan Chocolate - from the delicate handmade truffles, to the addictive chef-line chocolate buttons, including the wide range of chocolate bars. The customer service is impeccable, as is the execution of their products. The Tasmanian Honeycomb bar is a must!
I eat a lot of artisan chocolate and this is one of my favourites ever. The flavours are fantastic and the texture incredible. I will be buying this brand of the rest of my life! Hope the company never changes hands!
Federation chocolate is absolutely awesome. We have been in store in Tassie and purchased via post and are never disappointed. Their chocolate is loved by us and all we gift it too!
Not to mention the owners are really lovely people.
Thank you, Maili. Those kind words mean so much to us.
We want people to love real chocolate, so to hear how much you enjoy it has made my day.
Warmest regards
Maurice
The delivery time was great, however the box and items were crushed in the box, all chocolate have damaged. Didn't change the taste, but was unable to tell what the specialist chocolates in the little box were and had to be careful when opening the chocolate bars due to the damage.
Dear Natalie
Thank you for your purchase and I am glad you enjoyed at least the flavour of our chocolate.
I am very sorry the chocolates were damaged on arrival. Its very disappointing when this happens and obviously not what we want to hear at all.
It would be great to see how the chocolates were packaged, as we go to great lengths to ensure that they don't get damaged in transit. It is very rare for the chocolate to get damaged at all, let alone crushed.
We are a small family business, which will do anything to make it right if you come to us directly (via email or phone), including replacing products at our own cost.
We are happy to replace your product, or give a refund. Please send us a photo of the damage box so we can take this up with Australia post, as they need to know if they have failed in their delivery process and many times they will pay for damage done to postage. We can then send you a replacement.
As you see from the 100's of reviews just on this site alone we pride ourselves not only on the amazing quality of our product but also on making people happy. As a small business to receive a 3 star review for us is a fail, and this affects us in a time when things are very tough on both of us and our staff.
Warmest regards
Maurice and Helen Curtis
Federation Artisan Chocolate based in Tasmania Australia are our favourite cholcoate. Thye offer beauitful products in a range of flavours and their customer service is thoughtful and detailed. Highly recommended.
Hi Troy
Thank you for the support and taking the time to leave this review. Making people happy through our products is one of the main reasons we make chocolate and we are so glad you enjoyed your experience with us.
Please visit us again soon!
Maurice and Helen Curtis
Thank you for our home delivery of our favourite chocolate. Due to Covid 19 we stayed at home & ordered online. Some of it was for my husbands birthday ( we can't go out to buy other presents, so this was great). Beautiful chocolate ( licorice, honeycomb & strawberry our favourites) Great Tasmanian business #support local
Delivered on time for 2 happy Easter children, during COVID-19 lockdown. Beautiful chocolate eating experience. The package presentation was perfect for the occasion, and I would certainly use Federation chocolate again
Gain trust and grow your business with customer reviews.
Federation Artisan Chocolate on the Tasman Peninsula.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Dear Simon.
Thank you for such a kind review. We truly appreciate the time you have taken.
Your tasting notes are great, I might have to employee you to be an official taster;)
I am really glad you enjoyed the chocolate we are a small family business that has a passion for good things, especially chocolate and we always love to hear from those that share our passion. Make sure if you heading down to see us that you let me know and I will have a few new flavours for you to try;)
Also can you please thank the people who shared their chocolate with you. We don't have a big budget for promotion, and word, or is it taste of mouth is one of the big ways new people get to know about us.
All the Best
Maurice and Helen Curtis