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Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.
Your service was fantastic - great choices - easy website - very quick delivery time - and the receiver (an international traveller) has rated this the best chocolate in Australia! I will be ordering more!
I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.
Fast delivery, best tasting chocolate that I discovered many years ago on one of my many visits to Tasmania. I only recently found out I could order on line as the product is no longer available in South Australia. PLUS if you order more than $35 or so postage is free - BONUS!
I purchased a couple of boxes as gifts. They were beautifully presented. I also purchased a small box of the blood orange to taste. They looked spectacular and had the creamiest of centres. Thoroughly enjoyed them. Had them posted from Tasmania to Victoria and they arrived in good time considering COVID delays and all were in perfect condition.
Dear Sally
Its always such a joy to hear people have loved our chocolates.
Handmade with care and love by Adriana and Helen to know that they have been gifted and enjoyed is why we do what we do.
Thank you so much for supporting our family business.
Maurice and Helen Curtis
I tried the 74% Dark Cacao with Roasted Tasmanian Hazelnuts at the Salamanca market a month ago & just loved it. It didn't take me long to place my order on-line & they were delivered to my doorstep (in Melb) very promptly
Great tasting chocolates with a good variety. Very friendly service would definitely go back. Owners have a real passion for their product which shows at every touch point.
Best chocolate ever. Great to do business with. Nice people, can't fault anything. Everyone should call into the business. Take a look around its worth it.
Stopped over here whilst on a Tasmanian holiday. The chocolate was so good we had to order more online when we got home! Fast shipping and customer service is excellent!
Daniel,
Thank you for providing such a positive review and we are so glad you have enjoyed your experience with visiting us and tasting our chocolate.
There is lots of work that goes into making our chocolate yummy but its all worthwhile when we hear that people have enjoyed their experience as much as you.
Maurice and Helen Curtis
The delicious variety and home made feel makes these a joy to eat. You should offer gift delivery and body were wrapping as they would make great gifts
Wow thank you so much Maria for your lovely review. We are so pleased you enjoyed the chocolate.
Your gift delivery is a great idea and one we will look in to (especially for xmas gifts). Thank you and I hope we hear from you again soon,
Great customer service and sensible delivery options (ie. Not posting items when super hot-). Best chocolates and really do hope you stock in more main land cities like Melbourne!
Visited on a recent trip to Tasmania, loved the chocolate so much we ordered some more on our return home, highly recommend a visit for all sweet tooth's out there!
Hi Simone
Thank you for such a wonderful review.
We are so glad that our chocolate hit the mark with your sweet tooth.
We are very appreciative also that you purchased from us online and if we can help with anything further in the future please let me know.
Maurice and Helen Curtis
Federation Chocolate
My experience with Federation Artisan Chocolate was very good, they were very friendly and i received my order really fast as well. Will be ordering from them again for sure.
I have ordered many times, the only chocolate that I can eat. Dairy free dark chocolate and sugar free with nuts. Wow! Highest quality ingredients, Tasmanian family owned business. Love this place!
Dear Evalyn
Such a wonderful review
We always love to send chocolate to you, knowing how much you enjoy what we do.
We really appreciate the support it means a great deal to us.
Warmest regards
Maurice and Helen
The website is brilliant. Easy to negotiate and well categories. Delivery price was reasonable, package arrive quick delivery.
Love this chocolate and they cater for allergies
Great product linked with amazing customer service.
Website is user friendly and when purchase is complete the items are quickly shipped and delivered.
Would highly recommend.
Dear Alex
Thank you for your amazing review. It makes us so happy that you enjoy our chocolate so much.
We love chocolate, we love making chocolate and we love sharing chocolate it is mostly fun but can be hard at times as well, receiving a review like this makes it all worthwhile.
Warmest regards
Maurice
I was fortunate enough to come across your chocolate whilst visiting the Salananca markets when I was on hols on Hobart. I sampled a few pieces of the dark chocolate and brought 3 blocks. I haven't been a big fan if dark chocolate in the past as I found it bitter. The person selling the chocolate told me about using cacao and I know about this as I use it in cooking. I tried the chocolate when I arrived home to Brisbane and loved it and wished i had purchased more. I remembered I was told I could purchase more online so I did. I purchased all dark chicolate but a few different varieties. I am looking forward to trying them. So glad I went to the markets and found discovered your chocolate.
A+ for everything. Looked good in photo. Happy to help Australian local small business. Communication was excellent + delivery was superfast. Yes chocs were delicious. Hmmmmmm
Dear Patricia
Thank you so much for the support, we are really glad you are enjoying our chocolate.
This review means a great deal to our staff and ourselves and we really appreciate you taking the time to let people know your enjoyment of our chocolate products.
Please reach out if we can assist with anything further.
Warm regards
Maurice and Helen Curtis
Was gifted some chocolate by my Dad when he was last in Tassie and I loved it so much that I had to jump online immediately to restock + discover yummy new treats. Will definitely be reordering :)
Dear Robbie
Thank you for taking the time to review our family chocolate business. So very glad you enjoyed our chocolate.
Your Dad did a great job in buying chocolate from us and sharing, for many people it is hard to share!
We hope to hear from you again soon.
Warmest regards
Maurice and Helen Curtis
Whatever I purchase from Federation Artisan Chocolate, is never disappointing & always what I wanted.
They're the best at everything they do...& The love is shown in their products.
Dear Natalie
Wow... what an amazing review.
Thank you for your support it means so much to us.
Warm regards
Maurice and Helen Curtis
The most fantastic chocolate selection! Handmade - the chocolate itself is made directly from specially sourced beans. Some really delightful and unusual flavors which are truly enjoyable to taste.
I ordered several blocks of chocolate from Fedration Artisan Chocolate and they arrived quite quickly, well before Christmas, as my wife and I want to present them to family members. Thanks Federation Artisan Chocolates!
Federation Chocolate are a wonderful company to deal with. They sell a delicious product which is packed carefully and promptly and the staff are very helpful and courteous. I highly recommend them
Yep, a diabetic and celiac, but this chocolate hits the spot. Very nice taste. I first bought some at the Salamanca Markets and liked it so much, I ordered some more online.
My Easter present sent to my granddaughter arrived in good time and she was excited to get her surprise she has already sampled one and rated it as delicious, so thank you.
Purchased on sunday - factory sent order Thursday - courier picked up order Thursday - kept order until Monday before handing in to Australia post - Australia post delivered order on Saturday / order was completely soft due to courier hanging on to order / lodged dispute with paypal / just 1 reply from federation offering discount on next order / will not take up the offer while they have a courier who effectively adds 5 days to Australia posts 5 days, making a total of 10 days delivery - totally unacceptable /
Solid chocolate with subtle taste of coffee liqueur. Delicious with a hot coffee. I love it as one or two squares is very satisfying for chocolate lovers.
Ordered some chocolate through Federation Artisan Chocolate online. A great price for quality chocolate, extremely well packaged, and arrived exactly when expected!
Gain trust and grow your business with customer reviews.
Federation Artisan Chocolate on the Tasman Peninsula.
This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.
Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.
Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.
Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.
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Dear Sue. Thank you so much for such a lovely review. We really appreciate your kind words. We are currently trying to find a South Australian Wholesaler or shop for our products and hope that we can have it there soon. We are always available on line to assist with that chocolate craving when you need us. Warm regards Maurice and Helen Curtis