• Federation Artisan Chocolate

Federation Artisan Chocolate

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Overview

Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.

  • Service
    21
  • Value
    18
  • Shipping
    17
  • Returns
    8
  • Quality
    21
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How would you rate Federation Artisan Chocolate?
Top Positive Review

“Best chocolate in australia”

Trish H.
4/6/20

Your service was fantastic - great choices - easy website - very quick delivery time - and the receiver (an international traveller) has rated this the best chocolate in Australia! I will be ordering more!

Top Critical Review

“Honeycomb rating”

Patrick F.
9/1/20

I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.

Reviews (263)

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customer service (18) federation chocolate (23)
Thumbnail of user kyw2
Australia
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Travelling through Tasmania we bought some chocolate here. Lovely people and delicious chocolate. Recently bought some online as we love it and wanted to support their business xo

Thumbnail of user margaretj75
Australia
1 review
0 helpful votes
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March 17th, 2019
Verified purchase

Have just returned from Tasmania, visited the chocolate factory. Husband ate all blocks (3) before we left Tassie, hopped on line and ordered more. Can see this being a regular habit!

Thumbnail of user feliciah29
Australia
1 review
0 helpful votes
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December 20th, 2017
Verified purchase

Loving the chocolates and I bought it when I was in Tassie earlier this month. It wasn't enough so I decided to buy online for Christmas! More gifts to share to everyone!

Thumbnail of user jackm1687
GB
1 review
0 helpful votes
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September 12th, 2023

Delicious! What an amazing selection of chocolate. My parcel was securely packed and shipped quickly. Highly recommend to all chocolate lovers.

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Value
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Thumbnail of user gregm122
Australia
1 review
1 helpful vote
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January 5th, 2017
Verified purchase

I bought quite a few blocks to use for Christmas gifts etc and they were all much appreciated with friends asking me how to buy it thank you

Thumbnail of user mauricec27
Linda G.

Dear Greg, it always is such a thrill for us to hear that people are enjoying the products we make, I am so glad that you have been able to share and gift our chocolate. Thank you for taking the time to review our family business. With thanks Maurice and Helen Curtis

Thumbnail of user anisw7
California
1 review
0 helpful votes
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October 27th, 2020

Of the sweets, I prefer chocolate. Thank you for making a quality product. I am satisfied with everything, great taste, price, and composition.

Thumbnail of user mauricec27
Linda G.

Dear Anis

I agree chocolate is a wonderful thing, and we are very proud of ours.
Thank you for your kind words, we are so glad you enjoyed the chocolate and the process of buying from us.
We hope we can fulfil your chocolate needs again soon.
Take care

Maurice Curtis
Federation chocolate

Thumbnail of user emmah302
Australia
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Fantastic service, divine chocolate. The owner contacted me personally to thank me for my order which was nice. Will definitely purchase again.

Thumbnail of user henrym78
Australia
1 review
1 helpful vote
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January 5th, 2017
Verified purchase

The whole block is devoured in one sitting. I didn't see the hazelnut on offer. Could you bring it back please.

Thumbnail of user mauricec27
Linda G.

Dear Henry, I think its just a person with great Taste. Was it the Papua New Guinea Tassie Hazelnut you were after? I have a few in stock but not on the website. Let us know through our email or message if we can help get some to you. Warm regards Maurice

Thumbnail of user dominick26
Australia
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

I always like helping out this family business in Tasmania, they get many more orders from people I know as well

Thumbnail of user mauricec27
Linda G.

Dominic

Its always a pleasure to hear from you. Your support means so much to us and your generosity and kindness shines through.

Thank you

Maurice and Helen Curtis

Thumbnail of user henryj241
India
1 review
0 helpful votes
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November 9th, 2021

I highly recommend federation chocolate. We had a lovely Experience ever time from choosing gifts for Easter Chocolate frogs are delicious.

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Thumbnail of user bethneh
Australia
1 review
0 helpful votes
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December 12th, 2017
Verified purchase

Lovely people, thoughtful service, perfect tastes
Recommended fully.
This is a truly wonderful product from the Island in the Sun

Thumbnail of user karenp374
Florida
1 review
0 helpful votes
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October 2nd, 2018

Your chocolate is amazing, tasty, delicious, To place an order was easy and really quick to deliver. Very Fast Services.

Thumbnail of user mauricec27
Linda G.

Karen P.
What a wonderful review. Its music to our ears to hear how much you have enjoyed our chocolate.
We make chocolate for enjoyment and so glad thats exactly what you have experienced.

Warm regards
Maurice and Helen Curtis

Thumbnail of user micheled284
Australia
1 review
0 helpful votes
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June 24th, 2019
Verified purchase

Recently visited tasmania and brought federation chocolate.we loved it so much then brought on line to share with our friends.

Thumbnail of user mauricec27
Linda G.

Dear Michele
We are so happy to hear that you enjoyed visiting us and loved our products.
That support of our family business means the world to us.
Thank you
Maurice and Helen Curtis

Thumbnail of user kellyg276
Australia
1 review
0 helpful votes
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November 16th, 2019
Verified purchase

Ordering the delicious chocolate products online was a simple, straightforward process. Received order in Victoria within a couple of days

Thumbnail of user annav54
Australia
1 review
1 helpful vote
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February 21st, 2018
Verified purchase

Excellent customer service and product quality I will be definitely be reordering in the very near future. Beautiful chocolate.

Thumbnail of user mauricec27
Linda G.

Dear Anna

Thank you for reviewing our family business. We are so vert glad that you enjoyed the chocolate and we look forward to hearing from you again soon.

Warm regards

Maurice and Helen Curtis

Thumbnail of user marias877
Australia
1 review
0 helpful votes
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May 4th, 2020
Verified purchase

I browsed selections on line, placed an order and had it collected. It all worked as you would expect.

Thumbnail of user michellew197
Australia
1 review
0 helpful votes
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September 14th, 2017
Verified purchase

Best taste on their salted caramel chocolate already eaten way to much of it, don't for get to go there and try it when you can

Thumbnail of user maryannw10
Australia
1 review
0 helpful votes
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June 26th, 2017
Verified purchase

Delicious chocolate- of course! And a delight to know that it's possible to so easily order on line!

Thumbnail of user mauricec27
Linda G.

Dear Maryann
Thank you for taking the time to review our family business.
We are so glad you are enjoying our chocolate we hope to hear from you again soon

Warmest regards
Maurice and Helen Curtis

Thumbnail of user kyliew11
Australia
1 review
0 helpful votes
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July 15th, 2017
Verified purchase

Fantastic and friendly service, amazing chocolate.
Have bought before and will definitely buy again. Great range of flavours.

Service
Value
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Quality
Thumbnail of user judithm168
Australia
2 reviews
0 helpful votes
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November 13th, 2018
Verified purchase

Lovely creamy chocolate. Visiting the shop I found the staff friendly.
Great place to visit and buy from.

Thumbnail of user thelmaa20
New York
1 review
0 helpful votes
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November 7th, 2019

Very nice chocolate, good ingredients are been used. Great range of products, Amazing service and very fast delivery.

Thumbnail of user lindam2657
Australia
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Fast delivery. I love this chocolate range and happy that I can support an Tasmanian business from afar

Thumbnail of user mauricec27
Linda G.

Linda

Thank you for taking the time to review us and your lovely words,
Your support to our family business means a great deal to us.

Warm regards

Maurice and Helen Curtis

Thumbnail of user nicolec604
Australia
1 review
0 helpful votes
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August 7th, 2019
Verified purchase

Fantastic service and very fast delivery. Love the chocolate when we visited on our honeymoon in 2017 and so happy we found it available online.

Thumbnail of user annief127
Australia
1 review
0 helpful votes
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October 3rd, 2021
Verified purchase

Bought a bundle of chocolates online for a special birthday present. The gift was to be collected from the shop in Hobart. All worked perfectly

Thumbnail of user mauricec27
Linda G.

Dear Annie

We love that we could help with a special birthday gift.
Thank you for supporting our family business.

Warmest regards

Maurice & Helen Curtis

Thumbnail of user barbaraf1166
Arizona
5 reviews
1 helpful vote
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September 28th, 2021

A year ago, I would never have believed that Australian chocolate could be so delicious. But now I am a regular customer of the shop.

Tip for consumers:
Buy more, haha

Products used:
Chocolate

Service
Value
Shipping
Returns
Quality
Thumbnail of user mauricec27
Linda G.

Oh Barbara

Amazing what a year could do - I loved this review! Thank you... especially the "Buy More" comment... hehe

Thank you for your support and laugh:)

Maurice and Helen Curtis

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About the business

Federation Artisan Chocolate on the Tasman Peninsula.

This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.

Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.

Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.

Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.

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