• Federation Artisan Chocolate

Federation Artisan Chocolate

Is this your business?
Write a Review

Overview

Federation Artisan Chocolate has a rating of 4.4 stars from 263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Federation Artisan Chocolate most frequently mention customer service, fast delivery, and artisan chocolates. Federation Artisan Chocolate ranks 1st among Chocolate sites.

  • Service
    21
  • Value
    18
  • Shipping
    17
  • Returns
    8
  • Quality
    21
See all photos
How would you rate Federation Artisan Chocolate?
Top Positive Review

“Best chocolate in australia”

Trish H.
4/6/20

Your service was fantastic - great choices - easy website - very quick delivery time - and the receiver (an international traveller) has rated this the best chocolate in Australia! I will be ordering more!

Top Critical Review

“Honeycomb rating”

Patrick F.
9/1/20

I am a big fan of anything honeycomb related. I thought that your honeycomb would rate one of the best going around, however, it didn't live up to expectation. I felt the honeycomb was overcooked which gave it a slightly burnt taste when you eat, as such, there wasn't a rich honey flavour. The best honeycomb I've tasted is from Beechworth Honey, in Victoria.

Reviews (263)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18) federation chocolate (23)
Thumbnail of user becc140
Australia
1 review
1 helpful vote
  • Send Message
December 11th, 2016

Very impressed with the range, there really is something for everyone and great to see so many local ingredients being used too.

Thumbnail of user mauricec27
Linda G.

Dear Bec. Its awesome to hear how you have enjoyed our chocolate and yes we try to use local where we can. Thank you for taking the time to review our Family business. Kind regards Maurice and Helen Curtis

Thumbnail of user donnah653
Australia
1 review
0 helpful votes
  • Send Message
April 6th, 2020
Verified purchase

Thanks Maurice - easy ordering process, great communication, and beautifully presented eggs.
Highly recommended!

Thumbnail of user arleneb275
Australia
1 review
0 helpful votes
  • Send Message
May 10th, 2021
Verified purchase

I just love the variety of chocolates that Federation produce. A perfect Tasmanian chocolate. Thank you!

Thumbnail of user mauricec27
Linda G.

Dear Arlene

Your review is really appreciated. I am so glad you have enjoyed our chocolate and appreciate the lovely feedback.
Hoping to hear from you again soon.

Warm regards

Maurice & Helen Curtis

Thumbnail of user carolynb952
Arizona
3 reviews
1 helpful vote
  • Send Message
November 19th, 2021

Delicious chocolate before Madness. I bought it for my friends as a small gift. Everyone will love the taste.

Service
Quality
Thumbnail of user gregv13
Australia
1 review
1 helpful vote
  • Send Message
April 29th, 2017

A long way for a block of chocolate to travel, but well worth it... lovely chocolate only lightly flavoured with licorice/aniseed.

Thumbnail of user mauricec27
Linda G.

Dear Greg
I am so glad you have enjoyed the Liquorice Chocolate. I do love making this one as the smell of licorice surrounds the factory pulling in people to watch us make it.
Thank you for talking the time to review our chocolate and we hope to hear again from you soon.

Maurice and Helen Curtis - Owners

Thumbnail of user charlottet14
GB
1 review
0 helpful votes
  • Send Message
January 6th, 2017
Verified purchase

Delicious whether eaten in Tassie, Auz, or the U. K. Enjoy the interesting varieties. Time to order some moreish.

Thumbnail of user elizabethr915
Australia
1 review
0 helpful votes
  • Send Message
November 1st, 2020
Verified purchase

I bought the boobie chocolates that they were selling to raise money for the cancer council they were delivered promptly and packaged very well.

Thumbnail of user susanh303
Australia
1 review
0 helpful votes
  • Send Message
November 22nd, 2017
Verified purchase

Love the chocolate and varieties on offer, and happy to get it delivered to Western Australia with the minimum of fuss. A taste of Tasmanias finest.

Thumbnail of user barryc130
Australia
1 review
0 helpful votes
  • Send Message
May 23rd, 2019
Verified purchase

The experience has been very satifactory, so far. I have yet to taste the chokkies.The Curtis name grabs me, I may be related. If so, good luck.

Thumbnail of user peterg150
Australia
1 review
1 helpful vote
  • Send Message
March 23rd, 2017
Verified purchase

Excellent service from ordering to obtaining in the mail. The items are too dear. It is cheaper to get them from the retail shop in Warrnambool.

Thumbnail of user mauricec27
Linda G.

Hi Peter
Thank you for taking the time to review our products and service we really appreciate it.
I am so glad you have enjoyed our products and service.
The price we charge online is the recommended retail price for our products, many places that carry our products charge below and above this price.
We also have free delivery for orders over $36 which is a great thing that you don't even have to leave the comfort of your home to have our Chocolate delivered straight to you door.
I am very glad you have found our products at Cheese World in Warrnambool as well, they are such a wonderful support to our Family business.
I hope you can enjoy our chocolates again soon.

Warm regards

Maurice and Helen Curtis

Thumbnail of user sharleent
Australia
1 review
0 helpful votes
  • Send Message
January 6th, 2017
Verified purchase

We were in tas in oct and bougth chocolates at markets and gave them away at home and got more from you when we got home for ourselves

Thumbnail of user aimeec39
Australia
1 review
0 helpful votes
  • Send Message
August 28th, 2019
Verified purchase

This is literally the best chocolate I have ever tasted. The sugar free is delish! How can it have no sugar?

Thumbnail of user mohebb1
Bangladesh
3 reviews
1 helpful vote
  • Send Message
November 9th, 2019

The Federation Artisan Chocolate is very tasty. The product made very good. The service is very good. Very quicl delivery.

Thumbnail of user helenb731
Australia
1 review
0 helpful votes
  • Send Message
March 2nd, 2021
Verified purchase

Very prompt delivery from Tassie to Northern NSW. Goods arrived in perfect condition. Amazing flavours

Thumbnail of user mauricec27
Linda G.

Dear Helen

What a lovely review, we are so glad you have enjoyed the chocolate and the flavours we enjoy too.
Thank you so much, we hope to hear from you again soon!

Maurice and Helen Curtis

Thumbnail of user felicityl3
Australia
1 review
0 helpful votes
  • Send Message
August 30th, 2017
Verified purchase

Best chocolate I've ever had. So smooth and creamy. An excellent range of delicious flavors. Five star quality

Thumbnail of user mauricec27
Linda G.

Dear Felicity

Thank you for review us in such a wonderful way.
We are so very grateful when people select our chocolate to by as we know there are many other places people can get chocolate from so thank you for choosing ours.
Its is really pleasing to hear how much you have enjoyed our hand made chocolate.

Maurice and Helen Curtis
Keeping calm by eating chocolate
Federation Artisan Chocolate
Tasmania

Thumbnail of user kerrieb3
Australia
1 review
0 helpful votes
  • Send Message
June 27th, 2017
Verified purchase

Love, this chocolate after visiting factory, and happy to re order on line.
Kerrie- Toowoomba- Queensland

Thumbnail of user mauricec27
Linda G.

Dear Kerrie
Great to hear from you and so pleased you are continuing to enjoy our chocolate
Thank you for your lovely review and we hope to hear from you again soon

Warm regards

Maurice and Helen Curtis

Thumbnail of user francescab25
Australia
1 review
1 helpful vote
  • Send Message
December 12th, 2018
Verified purchase

Love the very different flavors of chocolate. Highly recommend and have given some chocolates as Christmas presents.

Thumbnail of user melissaa187
Australia
1 review
0 helpful votes
  • Send Message
April 27th, 2019
Verified purchase

I buy to try different flavours. I love the licorice bar and havnt tried the dark choclate egg yet, need to go the shop and try more.

Thumbnail of user virginiag336
Australia
1 review
0 helpful votes
  • Send Message
January 26th, 2021
Verified purchase

Website was easy to navigate, a lot of options to choose from, yummy chocolates and good service

Thumbnail of user robertf1120
GB
1 review
0 helpful votes
  • Send Message
May 1st, 2020
Verified purchase

Ordered from the UK for a TAZ address hand delivered, contactable through our process (even with 13 hr time difference) and the product was awesome

Thumbnail of user michellec1384
Australia
1 review
0 helpful votes
  • Send Message
November 8th, 2020
Verified purchase

Mmmmm just as I remembered it, DELICIOUS! Was all too easy to order & have delivered to NSW! Purchased for gifts but can see myself eating it all!

Service
Value
Shipping
Quality
Thumbnail of user meeganm5
Australia
1 review
0 helpful votes
  • Send Message
May 13th, 2021
Verified purchase

So happy with the delicious chocolate, great price & packaging. Whole family loved the products.

Thumbnail of user mauricec27
Linda G.

Dear Meegan

So glad you have enjoyed our chocolate. We love to make people happy and its always such an encouragement for family and staff to hear this, so thank you for taking the time to review us.

Please let me know if we can help further

Warm regards

Maurice & Helen Curtis

Thumbnail of user louisep96
Australia
1 review
0 helpful votes
  • Send Message
April 5th, 2020
Verified purchase

The best chocolate, express delivered, safely wrapped and very happily savoured. The perfect treat!

Thumbnail of user leannel71
Singapore
1 review
0 helpful votes
  • Send Message
October 11th, 2021
Verified purchase

Staff goes extra mile to cater to my needs. Food is nice too!

Thumbnail of user mauricec27
Linda G.

Dear Leanne

Thank you for the review and kind words.
We are very glad the chocolates are enjoyed.

Maurice and Helen Curtis

Thumbnail of user jennaf74
Australia
1 review
0 helpful votes
  • Send Message
October 6th, 2020
Verified purchase

It was great. Easy to order, present arrived to my mum on time and she loved it!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Federation Artisan Chocolate on the Tasman Peninsula.

This is a unique chocolate experience where you can see the rich creamy chocolate being hand made, taste the end result and buy direct from this family business.

Owners Maurice and Helen Curtis love chocolate as much as you. They search the world for the finest cocoa to produce decadent memorable chocolate sensations. So you can take a trip around the world from the Chocolate kitchen, sampling chocolate from Papua New Guinea, Tanzania or Madagascar.

Ever sampled Australian Grown Cacao? Federation Artisan Chocolate Proudly supports Australian Famers and producers and creates a range of Chocolates made from Cacao grown in Australia.

Fudge and Nougat are also made on the premises and you can enjoy a hot cup of Chocolate Desire, our own blend of chocolate that includes our Papua New Guinea Dark Chocolate as you watch our chocolatiers lovingly create daily.

How do I know I can trust these reviews about Federation Artisan Chocolate?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Federation Artisan Chocolate?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business