FedEx

I ordered a product that was coming from Texas to North Carolina. The shipment was initiated on November 17. So far my package has gone to Alabama, Virginia, Notth Carolina, West Virginia and Maryland. I called only to be talking with someone overseas that I can hardly understand. It has been over 2 weeks and I get told the package isn't lost, it's just re-routed with other packages. My package got as close as 120 miles from my home and then went 400 miles away. Their "Customer Service" rep promised a Supervisor would call me today. Never happened. I am appalled at how cheesy FedEx, a company I once highly respected, has become. Shipping our Christmas presents tomorrow. UPS will get them there.

Waited 3 days in a row for my package (FedEx)they never showed. Talk with a supervisor no help there. Just received lies and excuses. Once was a good company has gone down hill. If you can use another carrier do so.

Waiting on a shipment that was supposed to arrive today and of course didn't! Called customer service also complete crap as well no information given or any way to see if I could pick up the package the same day! Just pitiful! Would not recommend

They will leave boxes falling down from top of mailbox planters, leave in front of garage doors (clearly marked for deliveries otherwise) for car to run over with

Usps and amazon guys are like angels compared

Too bad there's no zero star rating

Zero stars. FedEx sucks. No updates regarding delivery. Website doesn't work properly. I absolutely would never recommend, my package is being delivered by my supplier so it was not my choice. Companies should go with UPS!

My daughters prom dress was supposed to be delivered a week ago! Customer service is zero help and no one can give me any answers. Her senior prom is tomorrow and it's ruined! I will never do business with fed ex again!

Technology is ruining the common sense of some delivery people…. They'll deliver by what GPS tells them rather than looking at street signs and a damn address! Friday made 7 times in the last 6 months—still waiting to find out where my Thursday delivery is! #$#*!FedEx

UNBELIEVABLY terrible company. Whether on line or on phone. Track my shipment & shows wrong address, state. Shows picture of package on porch that is not mine. Try to resolve online. ABSOLUTELY no help after 45 minutes. Try to call number listed on site. Takes many tries to get a person to speak to. After another 15 minutes, finally got an actual person. The WORST customer service rep I have ever spoke to. Instead of trying to help, all she did was complain about not being the head of FedEx. Company has really gone down the dumps. Try to enter the 20 digit tracking number by voice & keypad 3 times each. Every time comes back "enter or say tracking number ", then just disconnects.

Several packages have been delayed by FedEx with no reason given. When I called customer service for answers, everyone was very rude. After speaking to several people I still don't know where any of my four packages from four different companies are. They give the same BS about being understaffed and there are more packages than expected. FedEx is a useless company employing nobody with a brain.

Just an absolute trash company. Ordered an air conditioner from Menards and they used FEDEX to ship it. After it not arriving after 3 days past delivery date and tracking still showing "delayed" I called them. That's when I learned that they had destroyed the item and had no intention of delivering it. I asked why they didnt contact me and the India call service representative literally said "we don't do anything to let customers know when we destroy packages". So I asked how they were going to compensate me or make things right. She almost laughed and said "my apologies, but we don't do anything like that". They must be making enough money to lose my business. So stay away from them if at all possible. Terrible, terrible company.

Package has been posted for delivery on three separate days only to later cancel. I've called customer service to no avail. I'm going to have to try and pick it up, because they won't deliver the time sensitive parcel.

I bought my son a birthday present and paid extra for an overnight delivery. The delivery was 3 days late, and delivered to another address. Currently trying to track down my package. Have no gift for my son tomorrow now. I'm beyond furious! I will never use fed ex again and will go out of my way to let everyone I know what a garbage experience I've had with this company.
Customer service if you can even reach a live operator, which they make it very difficult to do is a joke.

My package has been weather delayed for 6 days (35 degrees and cloudy) yet 2 other FedEx drivers have delivered to our house during this time frame! No help from customer service "sorry weather delay ". No weather!

On March 25,2022 I complained about a reckless driver. Complaint #*******207 has since been ignored by the company and no one at FedEx seems to care. I only issued 1 star because I didn't have the option of issuing 0.

Worst delivery service ever. Support can only say "sorry, I can't help you ". I'm waiting delivery all day. But courier ring to doorbell and after 1 or two seconds go in car and go away. Why? Its a joke?

Absolutely incapable and deceitful staff - the parcel has been now held with them in the destination city for 10 days past when it was supposed to be delivered, after being guaranteed several times over the last week that the delivery would be completed the next day.
Literally doing anything, like even just sending an invoice or providing correct tracking details seems to be beyond the capabilities of their staff.