FedEx

The parcel was 15 days late and then the courier says there was no one at home even though he didn't ring the intercom, worst company ever

My package left Henderson, NV on 08/29/23 and was expected to be delivered to Long Beach, CA on 09/01/23. As of 09/11/23 FedEx said it won't be delivered until 09/27/23. Looking at the tracking it shows it has been within 30 minutes of my location several times. It is supposedly in Chino Hills, CA as of today which is approximately an hour away but can't be delivered until 09/27/23. What the heck is going on? So my products are just riding around in a truck for a month. This is awful. Companies need to look into other options. I never thought anyone could be worse than the Post Office, but they are starting to look good again.

FedEx used to be my go to for all shipping. Their prices are too high and now they deliver everything by dropping over my gate. No longer do I get it on the doorstep. I am older and I often have to unpack my boxes at the gate because I can't move them and they are often split apart after dropping over the gate. I stopped shipping with both my business and personal because the service is just not good anymore. I also find the entire FedEx online system extremely frustrating because you can't talk to anyone.

I live in a residential private community. The post office explained precisely how to set up our address for delivery. Fed Ex just cant seem to get the address correct. Why yes they take a picture and say the item was delivered but its never in front of my home! And the process to file a claim and contact Amazon is really frustrating...so much time is put into tracking down items and trying to rectify the issue and get a refund. I would say over 95% of my items shipped via Fed Ex do not make it to my home. Fed Ex needs to do better for their customers.

Shocked that a package from Oahu to Maui, sent as 2 day shipping, and reported as on the truck for delivery the next day, was NEVER delivered. Received notices for 3 days ' saying on the truck out for delivery', but never delivered! On day 2 they lied and said they attempted to deliver at 6:30 pm. They absolutely did not! Day 3 they didn't show up, and on day 4 they again said 'out for delivery, making the 4th day in a row. Horrible Maui management for FedEx. Will not trust them going forward. We eventually had packaged returned to sender for a full refund of our purchase, as we were flying back to mainland. Pathetic FedEx!

I got a package today on my doorstep that was delivered using FedEx ground. The contents inside were crushed. It was a heavy duty container of pre-workout. Thick plastic container of it. It was crushed, looks like it was run over by a truck. Powder was visibly coming out the bag when I picked it up. It was CLEARLY damaged. The fact that the delivery driver thought that even looked remotely okay shows blatant disregard for his job and the care of packages. Very disappointed in FedEx Ground. I would not recommend.

Wasted my 3 days waiting for the delivery. Fedex ground should not send customer delivery schedule 3 am in the morning and then cancel at 8 pm when the shipment is a furniture that cannot just left on the street in commercial district.

Who knows how many more false delivery alerts and wasted days till I get my delivery?

I have NEVER had a package arrive in this condition. This box looked like it fell off the truck and got ran over and then taped back together. Astonished that the delivery driver would even leave this on our porch. Customer service wasn't helpful either. The only reason I didn't leave a 1 star review is bc we haven't had an issue before.

Waited 3 days in a row for my package (FedEx)they never showed. Talk with a supervisor no help there. Just received lies and excuses. Once was a good company has gone down hill. If you can use another carrier do so.

The customer service is excellent, it just they lost my package, but they sent me an email that it's has been arrive to the destination. They just wanna refund half of the price from overall cost of my documents. Yet I still didn't receive any

Constantly having trouble with them! They actually had the nerve to leave severely damaged packages on your porch. Loose your packages! Constantly late with delivery. Call there customer service and if you can't understand who you're talking to!

I have an international package coming from China that requires import duty tax payment. That would be fine if there was anyway for me to pay this. I have called 10 times over the last week trying to pay and been sent an online payment link that does not work over and over again. The website is probably the worst website I have ever used, full of broken links. They are now threatening to return the item to China as it is unpaid. Absolutely unbelievable. This is a one of custom made frame that had express delivery paid for. Disgraceful company. Will never used again

The shipment is not delivered and I contacted with FedEx office so many times to clarify what is the issue. But unfortunately, on each phone call the managers with whom I talked, just were promised that they will check and call me back but no one called me back and explained why my shipment till now not been delivered. And even nobody knows when to expect the delivery.
Not recommended to have a deal!

This is the second time FedEx has mess up my orders. I will not even use a company the ships FedEx from now on. As you can see how long it takes for a shipment to get to it's designation. This was a time sensitive package That's not going to make it on time. Should have shipped with UPS or even the USPS. Don't waste your money the company is not a reliable shipper.

I've been in transportation over 40 years and can't understand how you people can get a package within miles of its destination then ship it over 1500 mile in a different direction to maybe getting it back where it belongs. So how are you still in business?

I have had several packages just basically vanish in the past 3 months! I get delivery notification but no delivery! This is my much needed medically necessary medication and am just left to go without. ALL phone numbers are the same useless automated messages that says it was delivered. Once I finally reached someone I was told basically "it's not my fault". Other people in my area are having the same issue! Either the company or the specific driver should be investigated. If I had a choice I would trust a freaking carrier pigeon before I relied on FedEx! Someone should be held accountable and FedEx should be ASHAMED!

The driver pulled in and sat in the truck for a minute or so then he pull off without delivering my package. Tried calling customer service but not able to talk with anyone cause it's all animated and not possible to talk with a live person! If it was up to me I would have chose UPS, I hate it when I order something and the shipper decide to use fedex. I've had nothing but bad experiences with them, anything from damage boxes, damaged goods to drivers with crappy attitudes and now drivers that leave without delivering my package. I really hate this company!

It's time to actually do your jobs again Fed-ex!
I received my delivery from Wayfair this morning. I live in a tower and when he called up I asked if he could bring it to my door - it was 50 Pounds! He said "No". I am disabled by the way. Before Covid couriers used to do their jobs, they get paid quite well to drive and drop boxes but it seems too much to ask for them do even do that. I am betting Wayfair is losing business because of them.

If you need something shipped, call someone else! The last 5-6 deliveries from FedEx has been an absolute nightmare. They have gone from the most reliable to the absolute worst. They don't care about their customers & their drivers seem to go out of their way to damage or lose the product(s) their supposed to deliver. When you call to track something, you end up in a phone loop. You cannot reach a human & if by some chance you do, they don't seem to care. Hate this company; use to use them & noone else; never again. The Post Office is more reliable!

Worst delivery service ever. Support can only say "sorry, I can't help you ". I'm waiting delivery all day. But courier ring to doorbell and after 1 or two seconds go in car and go away. Why? Its a joke?

They will leave boxes falling down from top of mailbox planters, leave in front of garage doors (clearly marked for deliveries otherwise) for car to run over with

Usps and amazon guys are like angels compared

Too bad there's no zero star rating

Totally satisfied with the shipping process. Practical to buy from US website for instance and to be delivered abroad. User friendly website, you can follow every step of your order till it arrives home. A must!

I chose Fedex over ups based on a professional shippers recommendation. MISTAKE. Needed business equipment for weekend. Promised Friday. Waited all day. Called and told "this evening". Never arrived. Saturday, box 1 of 2 arrives and half the shipment doesn't help. Now says "vacation" Monday (driver who has it on truck?). Scheduled Tuesday. I sat home waiting because of a required signature. Customer service is USELESS. Never again. Call UPS. There's a reason UPS trucks outnumber Fedex on the road. Will never use again and will review wherever possible to share my experience. Calling them is like 1-800-I don't care.