FedEx

Fedex charges you almost 3 times with a promise to deliver your package next day, but it is not able to fulfill on it's promise. I feel one should not pay extra money to fedex for their lies. They can't able to track your package or say what's going on. Fedex don't guarantee anything, and they don't have any customer care to reach out. If you are lucky enough to pass their phone trap, you will still get automated answer from representative in a repetitive mode.

I have used FedEx exclusively for the last 4 years. I send boxes up north every few months. I have noticed that the clerks in the shipping stores like inside your local Walmart are great about giving out coupons for your NEXT visit. Problem is they do NOT give them to you when you go to ship. I had this happen with "Charlie" at a local store here. And it's happened more than just a few times. This time I sent a complaint into their corporate office and never heard a word. So, I will be changing to UPS. Not that much further away and I have had coupons in the past with them and they did honor them.

I ordered a package Saturday specifically because it was free 3 day shipping and I needed it ASAP. Was supposed to be delivered today. It's been out for delivery for the last 16 hours and now it's delayed. I called customer service and the agent could barely speak English let alone help me. Told him I'd never use FedEX again and his response was "have a nice day". Screw your service.

A package that was sent for Noon delivery today 12/18/20 which has been at the fedex office since 9 am is now going to be delivered Monday. There is no way to speak to a human about it due to their automated system hanging up on you. Time to boycott fedex. Use UPS or the postal service. Terrible service!

Always on time. That is exactly what they do.

I never have a delivery issue and everything is delivered as instructed along with a friendly driver.

I am just not too sure why every time something is delivered, FedEx sends me a delivery confirmation of my driveway.

We tried to order some shoes from France without success, because French web-stores refused to deliver to Finland. Bongo International service gave us solution to solve problem. Now my wife is more than happy.

Look my issue is with your routing of things via sydney where for months now you let things sit there for a week. If I'm paying a premium then I expect to have my stuff sent on the direct flight (which I know happens... someone from the same place to the same city sent 3 days after and received 4 days before). Stop routing things via sydney then giving an estimated delivery date you know will be way off, or just sort your $#*! in Sydney. You're insulting your customers by leaving their items in the depot there motionless for a week

Do not ship anything with the
Ever. Estimated my package at 91.82 and charged me without my permission or knowledge 414.00 dollars been trying to resolve for days and been hung up on 3 times and left on hold for 45 minutes. Useless company and they lie like a rug would not give them one star for any part

Employee left a "How am I doing?" note upon delivery. She was great.
However FedEx site is so bad that I wasted 15min and could not find the page to rate her.
Also, their charges are so high that I always ask merchants if FedEx is used and refuse to purchase anything. This time I had no choice but when I do FedEx will not see my business.

If I only there were a way to give negative stars. I am appalled by my experience with FedEx. I will absolutely never willingly use this trash company. I am still awaiting a package that was shipped nearly 4 weeks ago, and it has been sitting in my city for nearly 3. Terrible customer service, lie after lie, extremely poor coordination, etc. I am exhausted. Save your money and use USPS. Never buy from a company that ships via FedEx either.

I shipped a package, clearly asking for express shipping. The woman at the counter assured me it would be deliver the next day, tops by the end of the day. Well, it's been nearly a week now and my package hasn't moved. I called multiple times client services but no one can give me a clear answer as to why my package hasn't been delivered yet. Mind you, the travel time where I wanted my package delivered is about 45 minutes away by car.
Never using FedEx again.

I have shipped and received lots and lots of packages with FedEx over the years and overall they are a great shipping company. Not to say everything has been perfect every time but if you do enough business with any shipping company there will be a few problems that arise from time to time. It just comes with the territory.

In my experience FedEx has the best record for being on time, (they are hardly ever late and when they are it's usually due to a weather situation, hurricane, tornado, etc. that is beyond their control) delivering to the correct address, and least amount of lost or damaged items of any carrier that I have dealt with. Now that the post office has switched to their insane dimensional weight pricing for all zones, making it far to expensive to ship anything of size with them, FedEx will get even more of my business.

As long as it's affordable I will continue using them for years to come.

Every time I receive a package from FedEx, it has been Crushed, mangled, or ripped open. I even had two generators delivered with Cracked or broken bases holding the generator it it's frame. Why does the government allow this garbage company to continue? They obviously don't like their jobs or they just totally disrespect their customers. IT"S JUST BAD BUSINESS! They should have their license revoked! This is how my last order was delivered. Plastic Shade visors for my Pickup windows. The cardboard box shows it was crushed by a heavier box!

Absolutely the most inept, stupid, Garbage azz delivery company without a doubt. Been waiting 4 days and counting for a package shipped 120 miles from my residence. It's actually been at the FedEx hub 6 miles from my residence for going on 60+ hours and counting. Just see my tracking photos. They're self explanatory. Absolutely PATHETIC! Should be negative 2 STARS

*******032, has been in Columbia SC for 5 days... 44 miles from my house.
Told me once it was to be delivered on March 29th... 4:16 am on the 29th arrived still there... no date for delivery
When will this package be delivered
*

Fed ex truck backed into my yard twice and left deep ruts. I reported it, sent pictures, gave tracking number, did everything they asked to get reimbursed on fixing my yard. They kept sending Me the same generic message saying they needed
More info even though I sent it all. They had no intentions of doing the right thing.

Moved to my new place, I ordered over 30 items from Amazon. All of them delivered perfectly fine by different couriers. Only 2 items got into troubles, and both items delivered by FedEX courier!
- one of the items: after 2 weeks waiting suddenly I have received email saying your item undelivered and refund will be processed. I called AMAZON they do not know what happened!
- the other one: the delivery man rang the bell, I opened the door! Normally they bring them up to the flat door, but after 5 min waiting he didn't come and I went down stairs no parcel and nobody! After 2 hrs I received an email saying try to deliver and unsuccessful!

I live in a apartment and always neighbor take others posts/parcels, open the door! I was home and how un earth 2 items undelivered!?

Fedex team what you doing?
A bit of care please?
Communication?
You are terrible!

Im receiving a package. 3 days now been stuck in transit... and i live 3 hours from shipper. FedEx is an absolute waste of time and money. Can never get in contact with a live person. Plus the tracking number given doesn't provide any information. Screw you fedex!

In the past two weeks only two out of seven deliveries have been ontime. They seem to sit without movement for long periods of time. Not sure what their protocol is for deliveries. Customer service doesn't provide any additional information beyond what you can see on the website.

FedEx is by far the worst delivery service available. I've had multiple packages in the past year shipped overnight and they never arrive the next day like promised. This ranges from small personal packages to large business packages. It never fails that FedEx doesn't follow through. In the same time period I've been getting cases of wine shipped from CA by UPS (30+ cases) and they are very consistent and almost always arrive on time.

Plus UPS will let me track the delivery more precisely and offers options when I'm out of town through their mychoice app. To put it bluntly FedEx sucks. Even the USPS is better at delivering packages. I won't willingly use FedEx until they change their practices. They've caused too many problems with late deliveries and they don't care at all because it keeps happening.

I ordered some items on 12/4/20. I got a message that it's on the way via FedEx! The tracking number said it was going to be delivered on Friday 12/11/20. There has been nothing but delays after delays for a week! Now it's 12/18/20, I still have not gotten my package!
But I have been seeing FedEx trucks all throughout my neighborhood!

I have been expecting a package and paid for fast delivery. It has been three days and Fedex can not get me my package. Always with an excuse that they dial and no one open. It is like they are playing with client. The deliver guy does not even bother to wait for 1 min for the door to be open.
When you call them always same waste of time.
Worse company ever!

I shipped two packages together they got separated. Paid the over 800 to ship bowling equipment together for the 2 day shipping. One shows up a day late the other has yet to show up three days later. The tournament is over the bowler had use someone else's equipment because all of theirs were in the bag that I have yet to receive. Their weekend is ruined and I have to go home in a few days and still don't know where over a 1000 dollars worth of bowling equipment is. Even with a refund it won't take back how much better the bowler would of done with his own equipment. So thanks fedex for screwing what could've been 9 great games for them.