FedEx

I paid 42 USD shipping (approx 60 CAD) to Canada for a $140 order, which is ridiculous enough on its own. I want to specify that I didn't order any large or bulky items; quite the opposite. In addition to this highway robbery shipping charge, FedEX now billed me an additional $53 CAD fee for duties, taxes and some weak BS called a "brokerage fee." Shouldn't your scammer fees be included in the upfront shipping cost? I've learned long ago to avoid UPS like the Bubonic plague for cross-border shipping, and now I'll be adding FedEx to the list of shame. Long live USPS and DHL!

Seems as though every shipment I receive from them has some issue, Today they attempted a delivery by 'Brian' in Lincoln Ne and he claims I was not home. Well my security cameras clearly show he never got out of his van! - he did not come to the door AT ALL! My wife works from home and was here all day - AND we have a dog that goes ballistic when the door bell rings, IT NEVER RANG! - Terrible shipping company! - UPS is SOOOOO much better.

My package has been sent to a pickup station even though I paid for a delivery at home. I went to the delivery pick up but the open hours are 9 am-5 pm and I work from 8 am to 6 pm. I called FedEx customer service numerous times, they told me my package will be resent to my door but it has been one week and I haven't gotten any news or packages. (almost a month since I have ordered my items and still nothing, a package from France is faster to get to my door than a package from Quebec, CONGRATS FEDEX for making things harder for everyone!)
AVOID FEDEX, they are the worst delivery service!

This company is disgusting! Everytime i get stuck with them my deliveries are lost or they say that they showed up and "i wasn't there to pick it up" AND ITS A LIE THEY LITERALLY NEVER SHOWED UP. No text updates, nothing! Companies stop using this delivery service you will lose your customers! Worst delivery service in the business- if i could give negative 2000 stars i would.

One star rating is giving FedEx to much credit! Even if your life depends on it DO NOT USE FEDEX. Horrible delivery service. Liars in every sense of the word. They lied about delivering & they even went as far to saying that I moved. WTF! I Willll NEVER USE THIS COMPANY & WILL NOT ORDER FROM COMPANIES THAT USE FEDEX. SAVE YOURSELF THE AGGRAVATION & ISE UPS OR TAKE IT THERE YOURSELF. I'm DISAPPOINTED, ANGRY & SO TIRED OF THEIR FALSE PROMISES.? A PACKAGE THAT WAS SUPPOSED TO ARRIVED SATURDAY HAS YET TO ARRIVE & IT IS NOW MONDAY NIGHT. THEIR CUSTOMER SERVICE SUCKS & THEY DONT OFFER RESOLUTION! I REALLY HATE THIS COMPANY. THEY NEED TO BE PUT OUT OF BUSINESS!

Drivers are not careful on delivery address and DO NOT PAY FOR EXPRESS SHIPPING EVER with this company. They will lie and not scan the actual delivery date to try and keep from refunds. Have no idea why BBB has A+ as rating since there are so many unresolved complaints with at least 3 businesses that I am associated with and several bad reviews online for FedEx, Texas

The Fedex Office Print & Ship Center Location At: 350 S Grand Ave # D1, Los Angeles, CA ******* Is The Bomb!

I have been loyally supporting this store since December 2022 and it has been a Great Experience!

They let me take my time to sit down at one (1) of their tables and go through my files using their wi-fi to find the documents that I need to print.

They are also very helpful in terms of when I need help on using their machine and anything else that I have concerns about.

I want to personally Thank the staff at the Fedex Office Print & Ship Center for taking good care of ME every time I visit their store such as back in December 2022 - January 2023 and moving forward.

Sincerely yours,

Howard Paul Shore
Executive, Volunteer Writer For Google Maps And Tripadvisor Websites
Fedex Office Print & Ship Center Customer

/HPS

I have had more negative experiences with FEDEX, There customer care is a joke, called numerous times to find out status of parcel, that took almost 2 weeks to arrive from NY, I have ordered products from UK and Germany via DHL and received it in 2days,, I will do my best not to use this company,

Spent $70 for overnight delivery. Fedex delivered the package, carelessly, to *** Avenue instead of *** Circle, as addressed. Recipient lived in a new development duplex, so I understand that getting this right may have had a level 5/10 difficulty. But it's Fedex, right? What could go wrong...

Long-story-short, these guys delivered a pack the the wrong address. The problem is what follow afterwards...
1. I notified their customer service of the error within 10 minutes.
2. Customer service said he didn't have a way to contact the driver.
3. Their "investigation" yielded no result.
4. The Fedex store I shipped it from said it had nothing to do with them.
5. Customer service said that I had to fill out a form online and that they could not take the claim, like I'm Fedex's contract secretary and have nothing better to do.
6. Filed the complaint online. After a week claim was denied, stating that they had determined the package was delivered to the correct address.

Moreover, FedEx has devolved into a drastically overpriced cluster with no accountability whatsoever at any level. I will never, never, never use Fedex again for any reason. I'll be at my local post office, where postal workers at least seem to care about my pakage as much as I do. UPS? Also fine.

Deliberately unaccountable, entitled bunch of overhyped morons that fully deserve to be chewed up and spit out by the coming recession.

FedEx is a worthless company. It is only concerned with one thing, time. How fast a package can be listed as delivered. FedEx doesn't give a damn WHERE it is delivered just as long as the driver marks it as delivered. My package was listed as delivered and it has not been. I am retired military and I am home all the time. No FedEx truck was around on the 29th fo April 2020. Nothing but a complete run-around from customer service. I will now specify "DO NOT USE FEDEX AS CARRIER" every time I order anything from anyone.

They never fail to disappoint! Whether it be LOST packages, or packages left at the wrong door, or failure to give updates on pending deliveries, FedEx remains the most consistently awful system of delivery! Whenever given a choice by shippers, I ask for UPS, USPS, Pony Express, or Carrier Pidgeon before FedEx!

Always taxing things that no other delivery company would. Horrible experience, absolutely horrendously $#*! costumer service would never use ever again

I'm not going to repeat all the problems mentioned in all the other reviews. Yes, 95% od deliveries are AT LEAST 5 days late, up to a month. And, on the rare occasion they do actually deliver on-time, they deliver tothe wrong address, usually several blocks away.
My solution is to no longer order from any company that cannot offer me an alternate delivery service. I then notify the company's corporate office that I will be placing all my orders with one of their competitors who will ship via a reliable company. For example, I order online constantly from Home Depot, however they will not allow me to request an alternate delivery company. Even their phone reps said the majority of their calls related to FedEx problems. When I emailed their corporate HQ, I received several emails trying to keep me as a customer. The person also sent a few emails begging to talk to me on the phone about it, which I refused since she had made it clear via email that there was no alternative they could offer me. I have done the same with several other companies I used to order a lot from. Of course, I have also asked everyone I know to do the same. FedEx isn't going to change. But, if enough pressure can be put on the companies that ship via them, then maybe more companies will stop using them, as Amazon did due to all their delivery problems. Trying to complain to FedEx or put pressure on them will get you nowhere, as they simply don't care. But, the corporate HQ's of the major retailers do take notice, especially the more they hear from customers they are losing.
Just my approach and 2-cents.

I waited outside for 4 hours I got a notification that my package couldn't be delivered because ( Noone was there to receive it... they didn't even passed by the house... 3 days trying to deliver it!

I SHIP WITH FEDEX FOR OVER 10 YEARS, after i sold an item on eBay, the buyer received the items on Jun 14 all Broken, tracking #*******300 i pay to the buyer so i can get t it back from FedEx, i call FedEx and opened a claim with the help of FedEx representative which hardly spoken English, so after 30 days they denied my claim, i call customer service and spoke with RUDE LADY NAME "ARIEL" she starts to argue with me and said now you need to provide the photos from the box, so i contact the buyer in New York and she said she threw the box away. So again they denied the appeal, I lost $500 on my items and $95 shipping, I'm very disappointed about my loss and i don't know how to recover $600 after this,

Start a package that ever seen multiple notifications for when the package was supposed to be here I received notification Friday that my package would be delivered Monday today I received notification that we delivered by today 1:00 of course it never showed up when I went into the FedEx office they instantly will start pointing towards a science and they can't say anything you have to call this number I have never seen one FedEx package ever on time in the given time they were supposed to be delivered well I have seen multiple times is them sending me notifications saying a date and time and that day of time goes s past and it's never there. They ought to be able to let you give negative stars I have never had one good experience with FedEx or their customer service

A truck driver went inside my driveway to make a turn hit my mailbox and took off away. After many calls, police report, and bull$#*! apologizes still no solution.

Horrible accuracy for predicting when item will arrive. This has happened with every package I have had shipped through FedEx. Not one, not two, but every single one…

Service has gotten so bad, damaged packages, packages left in unseen locations, dropped at the wrong address, that if I could I would refuse any packages delivered by fedex.

Fedex driver said he attempted a delivery it was a lie because at the time we were all home if he rang the doorbell some one would hear lying driver and laziness
Especially at 9:30 in the MORNING. Not Good Business

See attached pic. Got 3 emails on the 28th One was at 9:07 in the morning saying the package was on in its way. At 6:38 PM email stating it was delayed At 7:14 PM I got an email stating the package would be delivered by 8 o'clock on the 28th But when I checked my package through eBay where I purchased the items it States the package wasnt attempt to be delivered

TRASH $#*! COMPANY. If I could give negative stars, it's a -15. Have a order, paid for next day. Shipped Monday and said Thursday delivery(to begin, that's not even 2nd day). It's been delivered and ready for pickup AT A LOCATION NOT ACCESSIBLE TO CUSTOMERS! But I have to go there within 5 days or they ship it back. TO A PLACE IM NOT ALLOWED! Called yesterday and they said it would be today. Guess what? Still sitting at the location at noon on now Friday. CSR talking about 8pm tonight or tomorrow maybe? Maybe?

I was not surprised that FedEx has a bad review online because I can attest to that!
1)It took them 57 days before they delivered it at my place not after I attempted to pick it up at a Staple branch and the item was not available.
2)Their customer service hotline number is not reliable. Giving you wrong information about the exact status of your delivery item. Better to email them and they will reply but the solution for the problem is not enough for me.
3)Their 3rd party... Staples manager... don't know how deal with me because he did not even apologized for the inconvenience I waited for more than an hour for the missing item because it was pulled out by FedEx.To think that I just talked through phone on their staff 5 hours ago that anytime... I will be at their branch.It is like there is no proper coordination or endorsement. I did not hear a single word from the manager until I was endorsed by their staff who attended to me during that time.
So it is up to you if you want this kind of service...