- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
FedEx has a rating of 1.2 stars from 2,832 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FedEx most frequently mention customer service, next day, and delivery date problems. FedEx ranks 442nd among Shipping sites.
This company does not typically respond to reviews
My encounters with FedEx delivery have been a mixed bag. On the plus side, FedEx offers fast and efficient delivery services, often delivering packages ahead of schedule. Additionally, their tracking system provides detailed updates, allowing customers to stay informed about their shipments' whereabouts. However, there are areas for improvement. FedEx's delivery reliability can be inconsistent, with some packages experiencing delays without clear explanations. Furthermore, customer service responsiveness can vary, with some representatives providing helpful assistance while others offer less-than-satisfactory support. Overall, while FedEx excels in speed, improvements in reliability and customer service would further enhance the delivery experience.
Their deliveries are hopeless. I have no choice in using Fedex, Chewy ships with them. Not only do they misdeliver 50% of the time, but the times it does get here they left the package on the street in the weather and bait for porch pirates. Getting satisfaction, provided you have fooled the computer into letting you talk to a real person, with customer service is non-existent. We will let you know in 48 hrs they say. NOT. File a claim for restitution with the sender who will contact us they say, only takes six weeks. I have to do all the work, in short. Hopeless!
This is the best system you will ever get. Nothing is better than this. In a word this is just awesome
I paid $60 for an check to be delivered overnight from only an hour away only for it to be 6 days late
I have a package since Sunday in the same place this is disrespectful one waiting for a package and the package 4 days in the same station
Products used:
Shoes
Wasted my whole day waiting for my package They said my package will be delivered before 12pm and now it's almost 7 still waiting for my package.
Don't use FedEx ever is the slows shipping company in the world you will not get you product on time you will get it late
Is there is any way to contact them
They ask to send some paper to them with non reply email
Email is always busy
Fedex lost my package and damaged my next package, didn't even repay my duties on lost package. No reply from claim representative.
I have never received a package when I was supposed to. I've ordered stuff before and never received it and was never compensated for it
$#*! you Fedex. Worst service ever. $#*! you. $#*! you. $#*! you $#*! you. $#*! you. $#*! you. $#*! you
FedEx delivered in a timely manner. Happy with results. I would suggest this carrier for any all deliveries
Not every online shop has the option for overseas shipping.
That was perfectly handled by Bongo!
GREAT!
3 times in a row my package was not delivered on time. I wont be using vendors that ship with this company any more.
I've had 3 parcels delivered at different times. All were late and broken when they arrived. Terrible!
Tip for consumers:
How undependable and careless they are. I'm Fed Up with Fed Ex. If I knew the web sight I did business with used fed ex, I would have tried to get them to use another company for shipping. And I wouldn't be here wasting my time bad mouthing someone!!!
Products used:
Shipping
I have had a package sitting at the delivery depot 7 miles from my house for 9 days. No help in any way
Package did not show after waiting all day. No app update and FedEx phone service personnel were useless. I will use UPS in the future!
Excellent service. There is a delay for one day but I was well informed about the tracking of my shipment
Always getting customer not available or business is closed. Made me wait for 2 days. Terrible service!
Using fedex is like having a lazy $#*!ty worker who can do their damn job after doing it for 50 years!
Bongo is a blessing. Now I can shop and receive things with confidence thanks to their excellent service. L
I could walk 2000 miles faster than can deliver learned my lesson they make canada post look great w
Multiple times a have not received my packages. Said they left at front door, worst delivery service.
Gain trust and grow your business with customer reviews.
Shipping - Logistics Management - Supply Chain Management from FedEx Corporation: FedEx.com offers a complete suite of online services for shipment preparation, package tracking, shipment rates and tools tailored to the needs of international shippers...
