FedEx

Very horrible delivery service. I paid for an overnight priority express $120. I paid for it on a Tues. It was to be picked up and delivered to us on a Friday. We had a family gender reveal planned for the next day. Family coming from out of town, food, photographer etc. it was all ruined by our package not coming. We had to spend hrs and hrs on friday night trying find our package with Fedex on phone. We would explain the whole situation and the rep would sound like a robot and say sorry for that and could never explain where or why we did jot have our package. Some would say due to weather, some would say truck trouble then put on hold and drop the call! Or say transfer to someone else and drop the call! I even went into town to store and she could not find it as she said it was first scanned on Friday afternoon in GA! It was to be at our place by then. So they completely ruined our family reveal. We had to come up with a plan B and wasted the over $450 in products that are now useless. We can not use them and could not get a refund. The package then came on Monday 5 days later! Fedex dishonestly put another label over our priority overnight express label. We have video of us peeling their label back. So they tried make it look like it was on time. They do not let you explain on website and takes forever to get a real person. We were told file a claim. We just got that back that they denied staying we received our package! They do not have common fellow feeling to understand we purchased priority overnight express for a pickup on thurs and deliver on friday. The package was picked up on thurs. The people we made purchase from has proof of that. Where it went from there appears did not leave GA till friday afternoon. Fedex denies that driver must scan package at pick up and someone did not do thier job and package just sat in GA all that time. Noone ever is responsible and fedex may think they are a global company this doesnt matter. But I will no longer ever use them again and I will share my story with everyone. Large companies have gone under by lack of customer service. Then they had the nerve to be calling me every day to try sell me business shipping since I had to make an account. No I dont want that I would of liked my package delivered on time, instead they ruined our family gender reveal and threw out over $575 of our hard earned money right out the window. With fuel and groceries at record highs we cant afford to waste this. We were trying to help throw a nice gender reveal for our kids who have been thru alot.

FedEx from delivery to online customer service is the worse shipper ever!

I was supposed to receive a package from chewy yesterday. Stayed home to accept it. 11:46am I receive a text message "package delivered". Interesting, because the only way to deliver it would be for me to buzz in the delivery person into the building, I Ran down 4 flights, perhaps it was left in the street. No, it was not. Called the shipper and FedEx. The picture on my FedEx account showed a completely different lobby, not mine. FedEx left my package in the wrong building, somewhere in New York City. I opened a lost package case with FedEx. I was told that the driver could not go to retrieve the package right away because, different stories, he already went home, he was delivering other packages, make your pick…Later in the afternoon I got a call from FedEx to find out, unreal, what color was my building and how many floors were there? FedEx loves to waste peoples time apparently.

This morning I called customer service to find out where was my package. I asked for a supervisor. 4 times I was switched to a "tracing unit", they refused to switch me 4 times to a supervisor. No idea where they left my package. It takes 24-48 hours to have an update.

FedEx offers NO delivery window. Tracking only says "out for delivery, will be delivered by 8pm". So you can sit at home all day long, then FedEx delivers your package to the wrong address…
The replacement package the shipper claims was picked up by FedEx, something not showing on FedEx site. It shows "label created".

This is not the first time this happened. Not a long time ago Fedex claimed they could not deliver because "no one was available", while I was at home all day long, fedex claimed "delivered package", then dropped it off 1 hour later…

I put a large hand written note addressed to FedEx to buzz my apartment, so they do not use the wrong buzzer. Of course dies not work whe they go to the wrong building…

Horrible company, horrible customer service and incompetent delivery people. I would like an explanation How can they deliver the package to the wrong address? Can they read? Site jabber should have ZERO stars for companies Like fedex. Absolutely dreadful.

Companies such as FedEx should financially compensate customers whose package is lost for all the time and aggravation customers had to spend dealing with their incompetent customer service. In my case hours! $100 per lost package. Perhaps then they would lose fewer packages. Why should the customer be penalized and not the company that caused the problem?

Ps. Fedex just called me to see IF THE PACKAGE WAS STILL MISSING? Should they net be the ones to know about this? They are asking me? Unreal!

Toni, at Fedex, 1315 E, 57th Street, Chicago *******, was great, helping me bind materials and giving advice

I have used fedex several times.The shipping is quick and the price is cheap.

L+ ratio + you're WHITE the site sucks and is convoluted and they take forever to ship and when they finally deliver it's destroyed.

Very happy with Bongo
Have shipped many items from the US with no problems ever
Would happily recommend Bongo

I purchased a set of 5 Infinity TSS-750 Home 5.0 Theater Surround Sound speakers at Auction on eBay on the 9th of December 2021, and paid the shipping to be delivered on the 12th of December 2021 I Live in Shasta County Just 3.5 hours North of San Francisco or 222 miles.
Package information sent to FedEx at 12:43pm December 11th 2021, The order was picked up on the 11th of December 2021 in South San Francisco@ 7:14pm, Arrived at FedEx location@7:56pm, Left FedEx origin facility@11:53pm.
All of December 12th ******* FedEx was saying Out for Delivery between 8:30 am -11:45am. Then the site said by 8pm, And after 8pm then, No delivery date Available,
Delivery Date was *Yesterday, the 12th of December 2021*. The package traveled a whole 1.5 hours traveling distance 95.7 miles from San Francisco to Sacramento in reported 19.5 hours that it was missing from Out for Delivery.
It's Currently Saying "Again" Out for Delivery even though it is still in Sacramento. 2 hours South of my Address, 18 lbs package to travel 3.5 hours in 3 days *Great Job Idiots ~!~* They used to be Great recently there getting Undependable!
Did Trump buy FedEx and screw the CEO like he did with USPS?
Sure seems that way. :( ...

A little anxious but all went well. It also was a bit expensive

Easy to use, fast to receive and great communication. Well done Bongo.

I used FedEx's printing services and was happy with what I got. Nothing more nothing less.

Here I am waiting for FedEx for my prescription delivery for 2 days I am in pain and I have not heard from FedEx or anything

Very good, I received my shipment very well.

Regards

I order online for 95% my shopping as I have cancer and cant lift much. I have a shunt in my brain and Im not supposed to lift over 5 pounds but my local FedEx man decides he will not carry my packages to my door no matter the white or sat there for at least me doing it and then was in the lap in the hospital over at my daughters staff was dropped and cracked needless to say I havent had a chance to open the rest to make sure it wasnt messed up have a very lazy FedEx man very upset and aggravated mad with FedEx FedEx is a sorry excuse for a human being place if you cant lift over 5 pounds you order dont have that shipped FedEx if you have a local FedEx guy like you have please for your health dont do it I live in West Virginia Im not trying to badmouth our FedEx gas there are some great guys out there and ladies but one I have I dont suggest ordering if you live in McDowell County of West Virginia because you would do his job because he just wants to stand there and look last Im sorry for being like this but I am so mad and aggravated and her cancer is no joke you hurt you stay in pain you live in pain I want to 33 radiation and 148 Kemos six brain surgeries go through the California three then you see how it feels to have to do somebody elses job what if the tumor in my brain bust? So please FedEx did your gas your ladies to do their job carry the package to the door I dont expect it to be carried in my home can you to do I have a re-activate the ranch right now is mature it be easier oatmeal and meet you please give your workers to do their part thank you for all the good help you have supplied have a wonderful holidays

$#*! YOU FEDEX MY POKEMON SCARLET AND VIOLET GAME IS COMMING A DAY LATE FROM LAUNCH! YOU SHOULD NOT EVEN BE A COMPANY AND I HOPE YOU BURN IN HELL!

Fed ex is a $#*!ing joke. Nothing but problems wththis company...!@@@!

I often use them for international deliveries. Good service. Cheap compared to others.

For the first experience, It was nice to bring my package with bongo.

FED EX SUCKS TERRIBLY. MY PACKAGES NEVER MAKE IT TO ME ON THE SPECIFIED DATE & CUST. SERV is useless

Excellent service! Smooth process and fast delivery! Thank you very much!

Fantastic customer service they are nice to talk with

FedEx is the best. Most reliable delivery... just their customer service could improve.

My experience about this company i found it easy to get in touch with them

I can just say thank you for this excellent service