FedEx

FEDEX is the worse thing that could use. They said they would show up at 8 but yet, show up at 5. At the time I was a the store and I had to sign the package. How can you not get simple time correct? They then blame me for it, now my package is delayed. How is this business still going? It should be shut down for good

Absolutely horrible. My son got his medical supplies in today and they smashed them and had open boxes, this stuff is supposed to stay sterilized at all times because it's for his feeding tube. To say I'm more than upset is an understatment! And you can't call their customers service line and get through to anyone! They don't even need to exist. Absolutely unacceptable!

I ordered a perishable item through FedEx Express... well, ZERO service and no package... not even a message as to why!
The tracking info changed delivety date three times... adding days to when to expect delivery. Then, suddenly on Sunday, even an indication of any delivery disappeared from their site. No message to me or the shipper. Complete disregard for the people paying them.

Fedex has to be the worst shipping company I have ever used. They are never on time, and they often damage the packages. They claim and charge for delivery dates that they know they won't meet. Try ups or literally anything else. I ordered a package from Russia, had it detained at customs for a while, then released several weeks later. And it still came with less of a delay than my average fedex package does.

I knew Bongo from many reviews so I tried to use them. I already used them for 3 times now, the price is reasonable and they deliver fast. They dont need monthly fee too to join. Once the package get into my country red line, unlike any other delivery services, Bongo solved it well. I am impressed

Nothing good I can say got a new address 2 months ago ups has no problem finding it apparently to fedex the address doesn't exist. Been waiting for delivery now for 4 days. This is ridiculous. Still haven't gotten a date yet it's on the truck then off then on. They have no idea what's going on

I recently placed an order for which the vendor selected FedEx as their shipper. I signed up for detailed tracking and followed the parcel closely. On the indicated ‘day of delivery' I checked again and, according to the tracking information, it had been delivered an hour or so earlier although there was NOTHING delivered. I immediately filed a claim with FedEx hoping my promptness of response would enable them to locate where they had actually left my package. It has now been several weeks and there has been absolutely NO response to my claim! Obviously, they just don't care. Since I used PayPal to pay for the item, I have filed a claim with them for reimbursement due to ‘Non-delivery' of my order! I am content to let the vendor fight their battle with FedEx. I certainly can't get their attention! I would give FedEx a zero rating if it were possible.

I paid for an overnight shipment with a Saturday delivery.
Nothing showed up on Saturday and the tracking information stated the shipment was at the Miami hub being processed.
Monday rolls around and I call, only to be told the shipment had been delayed but they guarantee Tuesday delivery by 4:30 Pm.
Tuesday at 4:35 I call to find out where my package is and they tell me it's been delayed again due to ice on the runway. I inform them that the package is in Miami and its 85 degrees outside. Now she consults her book of " lies to tell your Customer" and starts rambling on about some other nonsense. Don't use Fed Ex, they lie and never offer a refund.

There is a reason everyone reviews FedEx so low. Our delivery was to a business location as overnight and it is constantly delayed day after day due to "Weather". The problem is there is no weather issue and delivery from UPS and USPS are on schedule delivering packages just fine, but not for FedEx. They are constantly delivering with issues. My wife has problems at her work as well where packages are delayed regularly and missed. We still don't have our package. Also watching people get stolen and damaged packages after reading reviews is concerning. We will never use FedEx as a delivery service for personal or business again. Too risky and costly.

A sensitive package that was sent with priority overnight, frozen, delayed 3 days while it had to go in a freezer. Absolutely no help from customer service because they supposedly didn't have a phone number for the location it was held at. Product was destroyed.

The worst experience ever from a shipper my shipment is on the truck to be delivered but has not the driver recorded attempts to deliver noone home. The driver did not show. 3 times he falsified records and won't respond to any inquiries. Customer service is vague robotic and not very forthcoming with info. Yesterday the driver came by the delivery address. Didn't stop just drove past then recorded attempted delivery on tracking. I guess Drive by constitutes efforts on they're part. What a bunch of jokers. There's other shippers I recommend avoiding fed ex. Another experience has the driver making delivery by kicking shipment of sensitive electronics off the truck into a gravel drive rolling it through the dirt. Shipment was destroyed driver was angry their office would not respond.

This guys are incompetent, not just in the united but in my own country, clearance delayed never experienced this with dhl, guess I have to wait for a very long time, until they bring me huge amount to pay as custom fees, they are incapable

I have been waiting on my package for 5 days they never can tell me where it's at they keep changing when it's gonna be here and it's a very important package it's the worst experience I've of ever had with a delivery service it is not the first time they've done this.

My Daughter order a package. Using FedEx Two-day delivery. We'll it's been a week now and No package. And yes she has been tracking her package. And she gets The same Bull $#*! messages your package is in a Truck and will be delivered at such and such time. But nope still no package. So she tried calling several times. And had to Deal with Automated Bull $#*!.And when you do get to talk to an actual person. There's a language barrier and nothing gets resolved.So Basically what I'm saying is get your $#*! together.And don't charge extra money for promise you can't keep.

Just received a product ordered during Black Friday. FedEx was the carrier. The box and the product arrived damaged. FedEx Driver run away even before I opened the door (probably he knew product was damaged and since this company is not Customer oriented, he just left me this headache). Now product must be replaced by the manufacturer. Hope the next delivery will not be handled by FedEx again. They are the worst Logistics company in Canada by far!

I made a orden on Apple 1 month ago. They send the package by Fedex, but my package was delay for more than a week, and that is no the bad thing. I received my package destroyed. Literally, looks like a card step over product. I ordered a Apple Watch, and the FedEx's workers wanted to make me pay for a box or returned it back. I really unsatisfied with these company. Know i have to Waite 3 more weeks to receive the replacement. If you are thinking about contract FedEx to send a important package, think twice.

Also, when I showed to Apple's workers, they were on shock.

No customer service after my phone was stolen from the package. Intentional negligent as they are not made to pay for their misdeeds. Why do you think their shares are sliding while online commerce is booming? Because they are corrupt, they are implicit in this fraud. You do not ship an empty box when it was weighed at the start without knowing that the contents are missing. Do not trust them with anything of value. Mario Garrett

FedEx can not seem to deliver a package successfully which is awful for a package delivery company. I never have any issues with UPS or USPS but something always goes wrong with FedEx. Whether it's not leaving a clearly marked perishable box that does not require a signature, or just plain losing packages, there is always a problem. Even there 1-800 number doesn't work. The recording cuts off randomly and says it doesn't understand you when you have not had the chance to repeal yet. Again, horrible.

Twice in 5 months I have received a text from FedEx that my package has been delivered. No package on porch or anywhere on property. Short street with 7 houses and not one neighbor received my package by accident. No one even saw or heard the FedEx truck come down the street. I and my 5 of my neighbors are home all day most days. I can see my driveway and the street from where I sit with my laptop. Package was not delivered nor attempted. Drive lied. Called FedEx and they quizzed me like a criminal. Opened investigation never heard from them again. So my money is just gone. Not good on fixed income. I am ready to stop using businesses that use FedEx exclusively. Sorry no package so no picture.

Paid extra for overnight service. Fedex sends notice on tracking of package, that they will deliver not overnight but 2 more days later. No way to get help, period. They do not care they got their money. The part being shipped is needed to fix my well so my home can have water in the house. Now, we will do without water for 5 days. How is that for customer service! #*******976 Package got to San Antonio distribution center at 5:29 AM Sat. & no delivery until Monday, whenever.

I would give minus ratings if I could I have talking to customer care and calling everyday but they does not give a $#*! and says they can't do anything about it. Our trace department will call you but I never ever received a single call from them. Even after paying for express delivery this the kind of response I am getting. Please try to avoid Fedex if possible.

I would leave a zero star review if possible. I've been stuck at home all day waiting for a package that I have to sign for that was supposed to arrive 4.5 hours ago. It has been out for delivery for over seven hours now. I tried to call customer service and be connected to a customer service representative three times now, but Fedex's automated service system makes that completely impossible. No matter what choices you make through the automated system, there is no way to get connected. I don't know if my package is lost or will eventually arrive. It won't provide me any updated information. This is entirely insufficient and unacceptable customer service. I will never use Fedex again.

Takes your money and makes you pay for asking about the tracking number! As if it is such a hard worn secret! Comes only around noon when everyone has gone back to work so as to pull their pranks without any other neighbor on the street! Likes most especially to boss you on how to hold their machine upright for the signature and best of all, control how you should be holding the pen!