FedEx

Fedex could not track a turtle. They say it will be delivered by end of day, then change to next day and this goes on for days. Then you might get your package if they did not loose it or deliver to the wrong address. Garbage company.

Yet again, I have been given 4 different delivery dates. Now, after a week, I get that "no delivery date is available". This is the second time in 3 months this has happened. The first time it took 4 weeks to receive a package that was supposed to arrive in 3 days. These are medical supplies (not prescriptions).

Don't order anything through fedex unless you want them dropping your package anywhere they want so it gets stolen and they make you wait days while they "ask the delivery driver about this". The same drivers that don't follow simple instructions.

I ordered an expensive tablet for my child for Christmas. Unfortunately I had the pleasure of dealing with FedEx once again. The driver decided to throw the box out of the window and leave it in the road where it's soaking wet from rain sitting in the sun. I've had this driver come to my house five times in the last two months doing the same thing to every package I've had delivered.

Waited all day for a package Fedex claims will be delivered that day. Remained at home entire day, checked fedex tracking site, and later in the day the tracking site indicates a "delivery exception" and the driver actually listed "customer not available/business closed" as the reason. What a load of horse manure. This happens too many times with fedex deliveries and I cringe every time someone ships something to me through this lousy company. And Customer Service could care less as they put you through the wringer with their BS phone menu until the recording (never a real person) tells you to call back at a later time.

FedEx is horrible! 2 out of three deliveries lost and/or damaged in 2 weeks! This company better get its act and people together before they go bankrupt! By the looks of the most recent reviews, it seems to be a trend. Hold your people accountable Fedex! Don't be pandering pu$$!es!

I was waiting for an important delivery for a time sensitive assignment. I had a telephone on their record but they did not call. I was out for a few mins and missed them. I received an automated call from a machine that I needed to drive 30 km to pick it up and they were only open Monday to Friday, 9 to 6 pm. That would mean missing work hours and pay.
There's no human to speak with and the automated message passes you through a nonsensical idiotic loop.
They surely don't care and if it was my choice I would never use FedEx.
My experience now and in the past have been horrible.

The packaging company went above and beyond to avoid damage to a picture on poster board. But leave it to FedEx to break it. I'm tired of these idiots that go out of their way to be careless with others valuables. If you hate your job so much quit already!

I don't get the hate here and I'm glad I don't.

I get shipments daily from the 3 carriers. FedEx, UPS and USPS.

FedEx always delivers at the same time, courteous drivers actually ring the bell and my boxes come without being beat up.

UPS is the worse for damage. I think they play soccer with every box I get. Horrible.

USPS sends my stuff all over the country for no reason. Even they don't understand it. Last package was 4 hours from my location. It took 13 days, went through 4 states and damaged the custom made parts in the package. Got stuck in the conveyor system.

So I can only say FedEx has never done any of that to me. They leave a message the day before it arrives as a reminder. Their racking is always updated. Package not damaged. What more should I expect.

Great service in my area.

This incompetent company lost my package one week ago. In 7 days they haven't been able to do anything for me, despite I called them every day. They continue changing their version of what happened to cover the incompetence of somebody who lost the package or delivered it to the wrong address. I want my package back or a full refund to be provided without further wasting my time.
Also, they do not note down what we discussed during our calls, so every time I called I was receiving the same lie: "according to our system your package was delivered".
This is extremely frustrating. The company does not deliver a reliable service: better to avoid it.

Ok, so this is first time I'm really venting on FedEx. I had 3 boxes each weighing 90 lbs delivered for my business. I employ 2 seniors. Would it be that hard to deliver the boxes inside the house?. The driver was asked politely to bring them in, to which he responded "Not me!". Seriously?. Your incapable of bringing in 3 boxes for an elderly couple?. I will ask for my supplier to use alternative methods

Absolutely horrible. My son got his medical supplies in today and they smashed them and had open boxes, this stuff is supposed to stay sterilized at all times because it's for his feeding tube. To say I'm more than upset is an understatment! And you can't call their customers service line and get through to anyone! They don't even need to exist. Absolutely unacceptable!

Package containing medical supplies showed delivered. I didn't get it. I was home-nothing came. Contacted FedEx. Kept saying it was delivered. Yep-not to my house. NO HELP. Told me to contact shipper. Two days later, neighbor came back from out of town with my package. Delivered to wrong address. Driver did not verify he was at correct address and dumped package on neighbor's front porch. There for two days. FedEx customer service non-existent. They will not admit they may a mistake. DONE. Advised shipper to use UPS going forward.

I ordered a perishable item through FedEx Express... well, ZERO service and no package... not even a message as to why!
The tracking info changed delivety date three times... adding days to when to expect delivery. Then, suddenly on Sunday, even an indication of any delivery disappeared from their site. No message to me or the shipper. Complete disregard for the people paying them.

Fedex has to be the worst shipping company I have ever used. They are never on time, and they often damage the packages. They claim and charge for delivery dates that they know they won't meet. Try ups or literally anything else. I ordered a package from Russia, had it detained at customs for a while, then released several weeks later. And it still came with less of a delay than my average fedex package does.

A sensitive package that was sent with priority overnight, frozen, delayed 3 days while it had to go in a freezer. Absolutely no help from customer service because they supposedly didn't have a phone number for the location it was held at. Product was destroyed.

There is a reason everyone reviews FedEx so low. Our delivery was to a business location as overnight and it is constantly delayed day after day due to "Weather". The problem is there is no weather issue and delivery from UPS and USPS are on schedule delivering packages just fine, but not for FedEx. They are constantly delivering with issues. My wife has problems at her work as well where packages are delayed regularly and missed. We still don't have our package. Also watching people get stolen and damaged packages after reading reviews is concerning. We will never use FedEx as a delivery service for personal or business again. Too risky and costly.

FedEx used to be my go to for all shipping. Their prices are too high and now they deliver everything by dropping over my gate. No longer do I get it on the doorstep. I am older and I often have to unpack my boxes at the gate because I can't move them and they are often split apart after dropping over the gate. I stopped shipping with both my business and personal because the service is just not good anymore. I also find the entire FedEx online system extremely frustrating because you can't talk to anyone.