FedEx

Moved to my new place, I ordered over 30 items from Amazon. All of them delivered perfectly fine by different couriers. Only 2 items got into troubles, and both items delivered by FedEX courier!
- one of the items: after 2 weeks waiting suddenly I have received email saying your item undelivered and refund will be processed. I called AMAZON they do not know what happened!
- the other one: the delivery man rang the bell, I opened the door! Normally they bring them up to the flat door, but after 5 min waiting he didn't come and I went down stairs no parcel and nobody! After 2 hrs I received an email saying try to deliver and unsuccessful!

I live in a apartment and always neighbor take others posts/parcels, open the door! I was home and how un earth 2 items undelivered!?

Fedex team what you doing?
A bit of care please?
Communication?
You are terrible!

Im receiving a package. 3 days now been stuck in transit... and i live 3 hours from shipper. FedEx is an absolute waste of time and money. Can never get in contact with a live person. Plus the tracking number given doesn't provide any information. Screw you fedex!

I have been expecting a package and paid for fast delivery. It has been three days and Fedex can not get me my package. Always with an excuse that they dial and no one open. It is like they are playing with client. The deliver guy does not even bother to wait for 1 min for the door to be open.
When you call them always same waste of time.
Worse company ever!

FedEx is by far the worst delivery service available. I've had multiple packages in the past year shipped overnight and they never arrive the next day like promised. This ranges from small personal packages to large business packages. It never fails that FedEx doesn't follow through. In the same time period I've been getting cases of wine shipped from CA by UPS (30+ cases) and they are very consistent and almost always arrive on time.

Plus UPS will let me track the delivery more precisely and offers options when I'm out of town through their mychoice app. To put it bluntly FedEx sucks. Even the USPS is better at delivering packages. I won't willingly use FedEx until they change their practices. They've caused too many problems with late deliveries and they don't care at all because it keeps happening.

I shipped two packages together they got separated. Paid the over 800 to ship bowling equipment together for the 2 day shipping. One shows up a day late the other has yet to show up three days later. The tournament is over the bowler had use someone else's equipment because all of theirs were in the bag that I have yet to receive. Their weekend is ruined and I have to go home in a few days and still don't know where over a 1000 dollars worth of bowling equipment is. Even with a refund it won't take back how much better the bowler would of done with his own equipment. So thanks fedex for screwing what could've been 9 great games for them.

Driver looks terrible doesn't wear a FEDEX uniform, runs up and down our halls, like he just robbed the place. This is a quite apartment building. We tried to contact FedEx, but you can't reach anyone that will help or connect us to the local hub. Very disappointed in the customer service and this driver.

They don't honor contracts and label missed deliveries as "successful". Delivery instructions and contacting customer service did no good. A shipment of a check from my bank was paid to be delivered overnight and on Saturday. FedEx was told the business opened at 10:00 am. When they marked the shipment as delayed because they arrived at the business before it opened, contact was made via the ONLY number FedEx has. Two separate agents assured me they would contact the local FedEx in Romulus and have the envelope redelivered. This did not happen. Screenshots from the FedEx site are attached.

Shipped one item ground. Per FedEx, it would arrive in 5-7 business days. It was shipped 4 WEEKS ago and still has not made it to its destination. Current tracking status says:
"No scheduled delivery date available at this time."
"Scheduled delivery: Pending"

Second item shipped as Next Day. For the past 3 days, the status gets updated in the morning with:
"On FedEx vehicle delivery"
Then, later in the day a new status is added saying:
"Delivery exception"
"Future delivery requested"

I contacted FedEx about both of these. In both cases they have been unable to explain why the packages are not being delivered. They say they are "investigating" the shipment, but give no updates on why the packages are not getting delivered.

What a waste of my time and what an inconvenience! Very disappointed and upset.

Absolutely horrible service. I ordered a rug and instead of leaving it at my front door
(as claimed) they dropped it at the end of the driveway, about 150 feet away. The rug was not only very heavy it was awkwardly shaped and pretty much impossible for a 69 year old woman to move. I complained to them but have gotten absolutely no response other than an auto-email. I'd never use them and I will be very unlikely to order again from a store that uses them.

If you want to have a hassle-free experience with shipping don't have FedEx deliver your items. On multiple occasions, I have had to repeatedly call their customer service line and ask them why they haven't delivered the package. Just to hear that I need to be there to sign for the package which isn't a problem. The problem arises when you ask for a later delivery time so you will be home to sign and they continue to try to deliver at 11:00 AM and you're still at work. Until you call so many times that they send you to the warehouse to pick up the package. Another gripe I and others that I have spoken to about their experience is that online tracking is at best a very rough estimate and at worst a complete guess not to mention a delivery date for when they are not even open and or shipping that day. All in all, I would recommend another company such as UPS or even your government postal services.

Hi there, I work for a company who are based near to Coalville in Leicestershire and have to say that our usual courier DALE is so helpful. Always really cheery, chatty and generally lovely. Couriers can tend to be sometimes on the grumpy side due to timing pressure but can honestly say, not Dale. Credit where credits due, the chap should get a pat on the back.

Multiple late late and late deliveries. No clear complaints procedure and social media contact just get taken offline to avoid bad publicity. I have changed to sitejabber to write a review after my latest delivery has just hit its 4th delivery date. I struggle to find one that got here on time and on the 1st delivery date. Please avoid using and go with another logistics company. Seriously, they can only be better than this!

I hate receiving anything from FedEx... I never get the item when told to Receive... my current situation, my package was shipped from Georgia got all the way to California less than 40 miles from me and then disappeared and showed up in Texas 4 days later without any explanation, and trying to get help it's like getting a tooth pulled from a Dig... it aint happening...

How do you put someone on unpaid leave after he is shot at delivering packages.
He should be getting paid to be off. Now you people wanna put that driver on the same route. YOU ARE PUTTING HIS LIFE IN DANGER. Now you want to punish him for saving his own life. I hope you go bankrupt. You are a racist company. If it would have been a white driver I'm sure you would have changed his route and gave him paid leave.
That driver needs a raise. I hope he files lawsuit against you. I will be delegating my account and I'm going to blast you all over the world. You disgust me. Get your head out of you butt.

I would leave a zero star review if possible. I've been stuck at home all day waiting for a package that I have to sign for that was supposed to arrive 4.5 hours ago. It has been out for delivery for over seven hours now. I tried to call customer service and be connected to a customer service representative three times now, but Fedex's automated service system makes that completely impossible. No matter what choices you make through the automated system, there is no way to get connected. I don't know if my package is lost or will eventually arrive. It won't provide me any updated information. This is entirely insufficient and unacceptable customer service. I will never use Fedex again.

When I used fed ex to send merchandise back to a company they lost it and would not validate my claim. Now i ordered something from a company in Indiana who shipped via Fed EX. The merchandise arrived in CA where I live and was scheduled to be delivered the next day, yet when I looked at tracking somehow the product ended up at a facility in Pennsylvania. And now is stuck there. Can't get a "real" person to talk to me about this.