FedExReviews 2,898

There is no option to give 0 stars, so I have to give 1 star - I got home last night to find a document delivered to my home but which was not meant for me

The door number on the form could be 12, 17, 72

The postcode is printed onto a Fedex sticker on the package, and if they had focused on that, the package would have been correctly delivered on time

I now have the choice of binning the document (which I won't) or making the time to redeliver the package to one of the properties above

Sadly, the sender would have paid a premium amount for the express deliver of their package - only for it to be DELIVERED TO THE WRONG ADDRESS

(I've just used the postcode to identify the correct address and will drop it off later)

FedEx should be put out of business for their poor services! Telling lies about how they "attempted" to deliver a package knowing good and d*** well that's a LIE! FEDEX YOU ARE A F****** JOKE!

Driver left package somewhere, took pic of it on the ground as proof of delivery. That's ridiculous. Take a pic of house or Apt # dummy. Then two days to "track" it. How is the driver supposed to remember where he left it two days later? Get it together FedEx, we have computers now and it should take a minute to look up who was driver and ask same day but someone who can't match an address on a package to address they are standing in front of has something wrong with them and you may need to find out what's wrong.

Almost all of my recent Fed Ex deliveries have been delayed and show up days later than they are supposed to. Fed Ex management needs to evaluate their employees and their operations in Arizona. They are not a reliable carrier anymore. The Postal Service is more reliable than Fed Ex. I do not reccomend them for any shipments that are needed in a timeframe.

I HATE FEDEX, ORDER DELIVERED AT 10:00 PM WHEN IT WAS SCHEDULED FOR NO LATER THAN 3:30, THEN 9:00. LEFT OUTSIDE AT 10:00 WHERE IT COULD HAVE BEEN STOLEN, FEDEX OR UPS, I HATE THEM BOTH. RUDE DRIVERS, HOT TRUCKS, YOU CAN'T CONTACT THEM, ALL PRO BUSINESS AND ANTI CUSTOMER. FEDEX AND UPS CAN GO POUND SALT. USPS IS ALWAYS MY CHOICE, AND IF I CAN'T GET THAT, I USUALLY WON'T ORDER FROM THAT COMPANY. I HATE UPS AND FEDEX.

I waited all day for a package that we needed for the weekend. My husband paid the duties, so the package should have been able to have been safe-dropped. I had to leave at 3:55 to pick up my husband at work. The package arrived at 4:10 and was not safe-dropped, but returned to the depot across town because the delivery person didn't know or didn't care to check that the duty was already paid.
We phoned customer service, but after getting past their automated system (which does not work at all), and speaking to two agents (who didn't have the power to do anything), we were no further ahead. Now, we will not have our needed package for the weekend and there is nothing we can do about it, except to complain.

FedEx is the worst courier service in the whole world. You can't even reach their customer service anymore like they don't have.

First I'd like to say my mailbox is next to the highway directly in front of my house. My mailbox has my address on both sides in big numbers. Also my garage is forty feet from the mailbox directly in front of my house. It also has my address on it in large numbers that can be seen from the highway. There is NO excuse for not seeing my address if the driver would just look for it. I had the garage door open and was waiting in the garage for the package to arrive. I knew there was a problem when I saw the FedEx driver go by my house, turn around and go back down the highway in the direction he came from, turn around again came back by my house and turned on the county road two houses down the highway. Then I received a notice saying my package was delivered. Well no it wasn't. There was a note saying the package was placed on the front porch and there was a dark picture of nothing that I will include. I knew that the package must have been delivered to the wrong address. So I got in my truck and drove down the highway stopping at each neighbors house checking to see if it was delivered at their houses. As I passed by the county road I saw the FedEx driver turn down, out of the corner of my eyes I noticed two stacked tires under a tree next to the county road off the highway about a hundred feet. I turned around and drove to the tree, stopped and looked at the new tires still bundled together with the address label with my name on it. There's my package. My almost four hundred dollars worth of new tires, sitting under a tree next to a county road, three hundred feet from my address.

The experience at the store was ok, however despite being provided supporting documents with the exact content, my package was not received until 4th Aug from July 24th.I paid $131 for a package which I couldn't benefit from due to the delayed delivery. What was most disappointing was the UK office sent a letter asking for details of content(where is the urgency).They then called days after to ask for the same information. They wrote a letter instead of calling. Adding to all this, the number provided in the letter does not allow me to provide the information, it sends me to the online portal. This service level was a total mess. I needed the content urgently that's why I sent it via FedEx and NOT mail. I had to spend extra to obtain the contents due to this delay. The online portal is also frustrating. It tells you you are #20 in queue, so I waited for 48 minutes with my last position at #9 for about 23 minutes. Disconnected and tried it again and the same thing happened. Don't use FedEx if you want something urgently. Back to UPS I go. I am still very upset with FedEx and until now I can't find anywhere to report my dissatisfaction.

Had a customer ship an envelope next day on 8/1/23 from GA that should have been received the next day as we are about 3 hours away. The package arrived in Athens on 8/2/23 and sat there until today, 8/10/23, when my boss picked it up. No one could explain why, just that it was delayed and would be delivered "tomorrow". For 8 days!
I despise Fedex and will tell anyone who will listen to use UPS or USPS!

For one when my package arrived it looked like Lionel Messi scored 5 goals with it before it reached my front porch as well as obvious cut marks. It was obviously preopened before arrival, I will never use fedex again because of this incident because personally I don't like a package that looks like it just went 8 rounds with Floyd Mayweather. This is my personal experience and I warn everyone to stay as far away from fedex because I got lucky they didn't steal my items due to the fact that there stolen package rates are higher than any other moving platform.

If I was able to give a 0 zero I would. They can't ever deliver a package on time. Some people will need it for a specific time not just when yall want to deliver packages. Do your job instead of saying there's an "operational delay" for 3 days straight.

I like to buy online but most of the time I have delivery issues when they use FedEx, my packages always lose. Really bad people to deal with.

Good luck getting your order, and the lies about it being there the next day are incredible. They are the worse delivery carrier. I was told delivery on Tuesday, five days later, nothing. They can't find the package. I cancelled the order from the shipper and will never use their delivery services again. Sat at home for four days as they needed a signature...what a waste of vacation time.

The business card design feature at the website is awful and not user friendly and the customer service for the.com business was incompetent and could not understand any of them. I went to store who helped generate the original design and emailed me the files was not helpful either in the mistake made in printing the business card. NOW the store can't even pull up the order to refund my purchase because their tech doesn't bridge the website company to the store company. A lot of cost cutting leading to poor service and filling the pockets of the C suite and shareholders.

My order required MY signature (direct signature) on it in order to be delivered. The website and instructions stated that if I couldn't sign for it I could send a QR code to someone and have them sign for it OR it would be sent to a location where I could receive it. Why was someone allowed to sign for my package without checking ID or verifying that I had given permission for someone else to sign for it for me? I will never willingly deal with FedEx again. This is careless on FedEx's part and it's obviously the workers are only there for a paycheck.

The phone service is extremely bad, the robot keep providing the same prompts without any option for a live customer representative, the same package delayed over 10 days and no answer

Sent a box to my daughter.It was damaged. The box had 5 items in it. Fed ex returned the box to me with a damaged item. I wrote a letter to my daughter. The person at fed ex wrote on the back of my letter. To The Parents! The shipment that was being sent to your daughter was damaged. So, the shipment is being ewsent back to you. I'm sure with God's help it will get to your daughter next time. God bless you all!
W.L."The Sarge"