FedEx

Horrible! Package scheduled to be delivered Wednesday even though it showed it was 6 hours away. Today it still shows its 6 hours away with no estimated delivery date and of course you can't speak to anyone when you call the customer no service line.

They update tracking history isn't good when you call and talk to someone you will get a thousand different answer they clearly don't know how to give people correct information and them blame it on whatever

I had an order that was supposed to be three days ago. It snowed and yes it's cold but I am 73 years old and have been outside in it and driving in it. Fed ex will use any excuse not to get your package there in time! Will.use.alternate method next time! Boo fedex

I have been a member of the Bongo community for a number of years now and have found the service outstanding. I am often surprised that I can receive items here in Australia via Bongo faster than I can have items delivered locally. Consolidating of multiple deliveries is a very big plus allowing for more than one item from different sources to be shipped together. The choice of shipping from either East or West locations is also a great initiative. I have no hesitation in recommending this service.

Delayed for 5 days. Status changed to out for delivery, but never actually delivered. They said attempt made, but they are lying, I was home for the whole day, they didn't come. What a $#*! company with bunch of liars, wish they bankrupt soon.

I paid for two day air and paid extra for delivery before noon. The package was more than a day late and missed the recipient. I had to pay to have it shipped again, fedex did not give any refund not even partial or credit even though I could have paid a third the amount for the delivery time. Customer service told me that I would have to call back once my package was delivered to discuss refund, I asked if they would do anything and the rep kept saying they couldn't say. Needless to say after waiting again forever to get through on their call center, no they do not provide a guarantee or any sort of compensation when they literally don't deliver what you paid for. I do not recommend fedex for domestic or international services, I have had several issues with them and will go out of my way to not use them from now on. Awful company policies, service and customer care.

They delivery your purchase damaged... packaging all ripped up... placed on porch upside down with the arrow pointing down... and late on their delivery estimate... I will never use them again... or order from merchants that use them for shipping...

OMG! They are absolutely AWFUL! Stay well away - they charged me a ridiculous amount of money, didn't label the shipment properly and now it is held up in my destination country. They don't take responsibility for anything! They even 'misplaced' my order and I had to e-mail them multiple times about it - USELESS - go with myus.com!

The whole shipment process was full of inefficiencies that delayed the shipment. It almost caused my shipment to be destroyed by customs, since Fedex didn't feel like contacting me or replying to my emails. On top of this, they charge huge amounts on your phone bill if you call their customer service (which you need to call since they don't answer emails).

In the future, the top priority of any purchase I make online will be that it cannot be shipped by Fedex

Sender pays for next day delivery with Saturday delivery. Package arrives in my town at 4pm on Friday; FedEx decides not to deliver until Monday! They have my package & the power. Package needs refrigeration, but it's sitting in a truck 10 miles from me in 90 degree weather! Phone call to them results in ‘sorry' but no way for me to go pick up my package!

Fedex has lost multiple packages and damaged one of mine. They never take accountability or responsibility. In the off chance you can get through you get we have no clue where you packages are or when they will get there. They are an absolute joke and cost other businesses a lot of money by losing people's packages and they don't even care. I had one of my packages damaged because the driver threw it from her truck into my yard.

Driver delivered 2 packages, maybe 30 lbs. In stead of coming up the stairs and leaving it at the door (where it is less prone to theft and out of the elements, they placed them at the bottom of the steps in plain view of the street and where they could be rained on. Called customer service. They advised me that the driver can leave the packages "anywhere on the property". How unprofessional can you be! No wonder they have a 1.4 rating.

Good luck getting your order, and the lies about it being there the next day are incredible. They are the worse delivery carrier. I was told delivery on Tuesday, five days later, nothing. They can't find the package. I cancelled the order from the shipper and will never use their delivery services again. Sat at home for four days as they needed a signature...what a waste of vacation time.

Wish I could get this company negative stars. They'll get a -10 from me for sure. They are so difficult to deal with. The system is so cumbersome, so non-intuitive and so not user friendly. Their customer service is poor at best and it is near impossible reach them. It is taking more than a month to get a small box from Florida to Toronto. One thing for sure, I will NEVER EVER use them again. Stay away.

Appallingly poor service! One of our parcels - and we are long standing business customers - was delivered from the UK to Greece after 19 days... it was not scanned for 10 days prior the delivery, with NO ONE from FedEx able to offer any support, explanation or apologies.

We contacted their customer services over the phone, email and form on the website, no answers.

This is utterly ridiculous, disrespectful and unacceptable and we would not recommend anyone using FedEx for their shipments.

FIRST, they broke my case of wine. I did not know they damaged the package and had returned it. The web service said DELIVERED and signed for. What they left out is that it was delivered back to New York instead of to me in Florida. Second, they delivered a large tall box and stood it up on my porch. It was windy and blew over and damaged it. THIRD, I ordered furniture and it was supposed to come on a Friday, then delayed to Monday. It never showed. Now it says delayed but will be delivered by end of day today but it is still sitting in a warehouse 45 miles from me. Since I have been planning to leave today on a trip, I'm now sitting here with no way to talk to a human and just crummy service and a crap web site that a donkey designed. I have my days with UPS, but they are generally competent. Sell FEDEX Short... they will go the same way as Boeing by concentrating on shareholders instead of customers.

Fedex home delivery marked delivered when they did not. 3 times in the last couple of months. The status changed to delivered when no Fedex truck showed up in our apartment. It happened to big packages (a bike and a bed frame) and small (a pair of running shoes) equally.
At the second and third time, I went to see nearby to try to find a Fedex delivery truck but I saw none. Are those really cases of wrong delivery or there is a cartel involving Fedex drivers to steal stuffs to sell somewhere.
The worst thing with Fedex is that there is no channel to make complaint or ask for investigation. When you call them you only a very deficient automatic system that ends nowhere. Conclusion: Fedex is the worst. Amazon and Walmart should stop working woth Fedex.

I ordered seven packages paid for 2 day shipping it is now been 11 days and I am still waiting on some of the packages they have suspended refunds for late or missing packages when I talk to management they didn't care they didn't care one bit. Do not use the service it'd be faster to drive anywhere in the country to get your packages then use their services

I handed overt package on 22 April 2022 and it was delivered on 26 April 2022. I paid 56.22 for express delivery, but it took 4 days to deliver. If I send via Canada Post, I just need to pay less than $10. I called customer support and one representative told that I will get refund whiting 5 to 7 business days. But I did not get and contacted customer support after 3 weeks. Now they are telling they do not have any procedure to refund for delay delivery.

Yet another package I was expecting that was shipped using Fedex has gone missing. This is not the first time this has happened to me with items I had purchase that were shipped using Fedex. How totally disappointing that this shipper continues to exist. I'm so sick of this shipper loosing my packages and that's putting it politely. Fedex really need to do a better job screen the people they hire and certainly a better job at providing a decent & dependable delivery service that folks can trust to use. I can tell you, I would never ship using Fedex when sending and from this point on, if I want to purchase something where they only offer Fedex Shipping, I will definitely elect not to purchase from that company and shop elsewhere.

I had a 40lb box of meat delivered to my apartment building in which the box clearly had a perishable sticker visible to Fed Ex. They never rung my bell to let me know they were here and left it in an unsecured area in 90° F weather. After three phone calls to customer service I was finally told the truth that no one was coming nor was I getting a call back. I work in customer service and I would never treat a customer this way. My meat sat downstairs for five hours. A family member brought it up for me.

The worst company out there.
Im a business owner and packages dont come for days
Sometimes they send them back to where they come from.
They leave stuff outside by mail box.
They are a joke.
If i can help it they won't be delivering my stuff.

If you want your packages dumped on the side of the road instead of at your house so that people can steal them then Fed Ex is the right choice for you. Not just once or twice but 3 times in a row. Calling them is a waste of time as they will claim no knowledge of anything. I now ask every merchant what shipper they use and if it is FedEx and they for any reason cannot use another company I will cancel the order and find another merchant that can use UPS or USPS (how sad is it that the USPS out performs your company?). The ones that have had to replace the stolen goods have told me that this is becoming more and more common with FedEx. Take my advice and demand another shipper or not as you please, some people enjoy substandard performance I have no time for it. Even the replacements were done the same way which shows this is standard procedure and FedEx has no interest in performing differently. They cannot deny the photos.