FedEx

I had a package scheduled to be delivered on Tuesday, 10/18 when I would be here. However, it was delivered on Monday, 10/17 instead. They left this 124 lbs package in my driveway, not on my front porch, which is where it was supposed to have been left. They reported that they left it on the front porch, which was a lie. I am a 65 year old woman and cannot move a 124 lb package up the stairs to my front porch. When I called customer service and asked that they come back and move it to where it belonged, they refused and hung up on me. This is the most unprofessional business to have to deal with. I will instruct any supplier that I order from to NOT use FedEx for my deliveries.

I had two deliveries scheduled with fedex, and they were not only delayed twice also the quality of the delivery was so poor, the delivery guy did not even have the courtesy to say hello just dumped the packages in front of the garage and left when we were right there trying to help him get it down.

I live in an apartment complex with multiple buildings and units in each building. FedEx dumps all of the packages in our building and they sit there forever. Once in awhile I've been kind and took them to where they are supposed to go. If you want to ensure you get your packages, DO NOT USE FEDEX! PERIOD! I have no clue as to how they are still in business. I will never use them and demand anyone I buy from don't use them or I will buy someplace else. I for the life of me don't know how they are still in business, they should be shut down for fraud, these are not just an isolated incident, this happens all the time! I-d give it a negative rating if I could.

FedEx drivers have started leaving packages right on my steps for my whole neighborhood to see. My door is only a few steps and they are too lazy to sit near the door. Sad part is when they start then others follow. It's sad quality control is just gone anymore. Every FedEx Driver has done the same. They don't even ring doorbells anymore

Package never arrived, instead of being sent to Vancouver BC, it was sent to Quebec. Had to have a new shipment sent as the other one was gone. They were supposed to deliver it on Saturday, never arrived. We then requested that we collected it from one of their locations. They accepted this request but never sent the package. Talking to a live agent always gets reverted to a bot online, and talking to someone over the phone is even worse, they just tell you that it will get there when it gets there? Use DHL or some other reputable company. Fedex is not worth the money or the headache.

FedEx shipping is a complete mess. Why does a package sit on a truck in the hub for a day just because it is ground. Why does a package sit at the hub and not even get processed to go on said truck until Tuesday just because it is a residential delivery? I only have myself to blame for using FedEx in the first place. If I had just paid the extra $5 I would have had my package delivered via UPS 5 days earlier. Honestly, this happens every time I order from FedEx and I'm an idiot for thinking the service will ever improve.

I was told package would be delivered on 4/24/20. Its 4/26/20 and still no package delivered. And when you call the 800 number, automated voice tells you to enter tracking # which is highlighted on my receipt by the Fed Ex store employee (who was very rude), and was told it was an incorrect number. No way to speak with an actual live person. Will never use Fed Ex again... UPS only.

Said they delivered a package, security cameras say other wise. FedEx said see if I can get a refund, they don't know or care. Worst customer service ever, I will try to avoid fedex and go ups moving forward.

I really strongly dislike fedex, they are the most unprofessional, bad service, bad delivery company on this planet. I always ask a company what delivery service they use and if the state fedex I will not purchase anything. I have had issues with them delivering my products to the wrong house and me calling them and being told that it got delivered. I even been at home and waited and never received packages and they state that their delivery person said that someone at my home got the package but they lied. I have had their delivery drivers just throw packages on my porch without a knock or a word and happen to catch them on camera just tossing my packages. I'm really over their company and service, when you call it's always an agent out of the country and never any supervisors ever. I never had trouble with a delivery company like this company. Fedex is really a terrible delivery service.

Operators of courier services should take a cue from FedEx in the manner of delivery efficiency and reports thereafter. My experiences as a lawyer have been satisfactory especially when proof is needed, the company have always met up to the task. However I suggest the attestation of the receivers should be included in the proof of delivery as to ascertain proper service.

Fed Ex is absolutely the worst delivery service. I never get any package delivered on time. Most recently I had one delayed two days due to bad weather when I live 15 minutes from the site it was being delivered from and there was absolutely no bad weather. There is bad weather a hour or two away but how does that affect my package. I will never use fedex and I am going to stop ordering from companies who do.

These clowns SUCK at what they do!... or what they're supposed to do. Never on time. Always late. I go as far as avoiding purchasing from someone if they don't have another shipping option other than FedEx. They're trash

Like the title says, FedEx has lost or delayed 100% of my packages since. Whether it be personal packages or packages for work/business. All of the above. If I can I will forever avoid FedEx and use any other service available.

Last week the FedEx delivery truck showed up at my house twice. Both times both me and my partner were home and both times both of our cars were parked in the driveway. Both times they left a door tag saying they would try again. They DID NOT try again after the second time. Every time I try to get in contact with a real representative over the phone, the automated assistant does not connect me with anyone because they "do not have further information about the package." Very upset with their customer service and very upset that they do not do their jobs. I am missing a very important medication because FedEx refuses to knock on my door so I can sign for it! They may say that they have tried to deliver a package but have done nothing of the sort. Extremely dissatisfied and disappointed. Do NOT use their services if you want to send mail quickly and without issues.

I vowed never to use FedEx again but recently I bought something that didn't specify shipping carrier, took a chance. Then I got the FedEx tracking number... Wonderful. 2 day shipping took a week and they just left the box on my driveway during a downpour, right out in the open. Of course it was electronics and the box was so damaged that it was ripped open. My porch, covered porch is right there, maybe 10 feet away. How lazy and inconsiderate can someone possibly be. It's recorded on my Ring, I'll share in YouTube, at least someone can get a laugh out of it. Scumbags

Hi,
FedEx is a excellent company. The young lady I spoke to this morning told me everything answer I wanted to here and it come through quick and fast. Now that is superb teamwork! Keep it up! Thank you.

No 8170 7174 1260. After 6 days and the packaging not received I called to only find out that they can't read the recipient's address. I didn't get a call even though my email address and phone no was on the document. Was there a proper review from origination in Port-of-Spain to determine whether the air way bill was visible? More was required to get my package to it's location. I had to call to be provided with the information.

I live in an apartment on the 3rd floor. I purchased a $150 desk from wayfair and during the week while I was at work the fedex deliverer just set it at the base of the stairs. I've received no email or note saying the package was even delivered.
Had it not have been for my boyfriend coming home and seeing it at the base of the stairs it might have been stolen or damaged. It is irresponsible and lazy to decide you don't feel like finishing the delivery it's pretty ridiculous. When I tried to email fedex and let them know, there's no email. Just a phone number that you will have to be on hold for a very long time.

If I had a choice I will NEVER allow fedex to deal with any of my packages. They customer service reps are extremely rude. I was told by a customer service rep that no u don't need to speak to a supervisor about me, she laughed on the phone with someone and hung up on me. FedEx needs to be put out of business. I called back and I was told right now a customers complaint isn't priority.

100% of the time a product ships through FedEx it is at least a week late. I watched a packed travel 700 miles in a 2 week period, were they walking? I have stopped ordering through companies that ship with FedEx.

Talk about complete idiots who no nothing about customer service. Why just because the package arrived early would you hold an extra day so it is delivered when they said it would be. Customers can track this and it shows how little they care about the customer. I wonder how low their rating would be if you didn't have to give at least 1 star. This is after they said they where going to deliver it.

Horrible! My 3-5 day package is now going on 2 weeks, I have called numerous times put on hold and hung up on. No representatives can tell me where my package is, it's just missing. A very expensive purchase. I'm very upset and disappointed. NEVER USE FED EX!

Our FedEx home delivery driver continues to damage shipment's. He is on camera throwing packages down hard. So hard its heard on other side of home sounds like somebody hit the house. Its also on camera. When confronted nicely. His answer was my bad. Than as he was out of sight gave the finger( on camera he didnt know about) than proceeded to MF ME very loudly leaving our driveway neighbors could actually hear him. Not what i would have working for me. Also uses the streets as his personal race track. Out of the north haven ct terminal….delivering in meriden.
I will add he didn't start this behavior till a few months ago….