FedExReviews 2,898

I ordered in Walmart and the Walmart choose FedEx to ship my orders. The worst scenario is someone in the house and no one knock in the door. Then we expect that they will deliver again but I received a notification that my order should pick up in the location they sent to me. It is very horrible. The reason why you want it to deliver to your house because you don't have a car to pick it up specially if it is too heavy and also your working. That's the purpose why we pay delivery fees

It is my firm belief that a Fedex driver stole my shipment. It never arrived BUT Fedex claims it was delivered. I have no doubt that the Fedex driver that supposedly delivered it is either enjoying my gas grille or sold it for a profit. I would give Fedex ZERO stars.

If you need something shipped, call someone else! The last 5-6 deliveries from FedEx has been an absolute nightmare. They have gone from the most reliable to the absolute worst. They don't care about their customers & their drivers seem to go out of their way to damage or lose the product(s) their supposed to deliver. When you call to track something, you end up in a phone loop. You cannot reach a human & if by some chance you do, they don't seem to care. Hate this company; use to use them & noone else; never again. The Post Office is more reliable!

Don't use FedEx has your shipping company they are the worst. They pick and choose what package needs a signature even when you didn't request a signature. They say they attempt to deliver my package but no one has knocked my door & now it's says they don't know the ETA of my package when you call. And when I try to track it my package isn't traceable.

Fed ex sent me a photo of my package being sent, but it was sent to the wrong address. So they sent me a picture stating that I did receive my package, yet it was NOT my house.

I paid for NEXT DAY delivery on Wednesday. My package was supposed to arrive Thursday. After being delayed on Thursday, it was delayed yet again on Friday. It is now sitting in a warehouse 30 minutes away and will not be delivered until MONDAY. This is not a next day delivery service. This is a scam. Blatant false advertising. FedEx will not even allow me to file a claim for my package that they FAILED TO DELIVER. DO NOT USE FEDEX.

I ordered my kid's Christmas shoes from this place in Italy and they use FedEx. So I got an email that the package was delivered. I go outside and I see no package, I check the email and there's a picture of where the driver dropped the package off…. But guess what? That's not a picture of my house, that's someone else's house. I called to report it, they made a case and said someone was gone reach out to me within 24 hours. No one never called me until I called them today, then they called right back stating that there's nothing they can do because it states that the package was delivered to my house. They don't care about anyone else things but if it were theirs they'll find it with no problem. The things in that package is over $500 and I'm not letting this issue go. I'm getting me a lawyer and handle it the legal way. The first picture is where they left the package and the second one is my house with the address on it.

They needed a signature to deliver, so when they said the package was out for delivery on Wednesday at 8am, I waited. I waited for the next 12 hours so that I wouldn't miss my package, only for FedEx to update the delivery status, saying it wouldn't arrive until 2 days later. FedEx wastes so much of people's time. I'm not even able to choose to have them drop it off without a signature. Give your money to UPS or Amazon instead.

Same stoty with every FedEX delivery. Items are delivered around noon during workdays, which means I no one is at home. I try to contact Customer Support to see if I can the delivery to take place at a later time in the day or at least hold it at a shipment center, but their automated system won't let you reach a real person represenative and all they could provide is tracking information which you arleady know. Then after I finally reach a real human representative they inform me that they can only take instructions from the shipper. Then I have to call the shipper and then they have to call FedEX which could take about 24 hours to respond to the shipper's instructions and update the shipping infiormation. It is always a horrible experience to deal with FedEX. A message to retailers, please use UPS.

Absolutely incapable and deceitful staff - the parcel has been now held with them in the destination city for 10 days past when it was supposed to be delivered, after being guaranteed several times over the last week that the delivery would be completed the next day.
Literally doing anything, like even just sending an invoice or providing correct tracking details seems to be beyond the capabilities of their staff.

I had a very bad experience with Fedex and customer service (Fedex) was no help. They lie to you and tell you anything just to get rid of you. If you insist or ask to talk to a supervisor they hang up on you. This is the worst shipping company I have ever dealt with. I am still trying to fix the issue with my package. Not sure I will order on this site considering the bad service from the carrier. Can't file a complaint to Fedex for the customer service since they tell you to call customer service to file the complaint... Like that's going to help...

I sent a package from Houston, TX to Ft. Pierce, FL. It weighed 60 lbs. It cost $200.00 to send it on 12/8/22. The lazy delivery person intentionally went to the door with the wrong package. Returned to his FedEx truck and the drove off WITH the package still in his truck. Are there NO MEN to do this work? Or only dope heads in FedEx's employ?

Fedex refused to deliver a package without signature recently. It was a holster for a pistol. My wife created an account online as they requested and PAID to have all items delivered without signature. Two weeks later another holster for my job was to be delivered. They are now playing the same game, and refuse to deliver without signature, when in several days before, Christmas items have been delivered...without signature. I advised I would not create a second account and PAY again. I called and left a message for the vendor to send my items United States Postal Service henceforth when it returns to them.

From now on if I see that a package will be "delivered" via FedEx, I will not purchase from that seller. They don't seem to think that street names are relevant, so long as the numbers jive

I ordered 2 expensive packages w glass. Instructions side porch. Found on concrete in front home...

They destroyed packages and approved a claim for the cost of the damaged goods ($84). Then they charged me for the shipping ($148) and when I filed a claim for that they came back and said that because it was Fed Ex Ground they will not refund it because the "money back guarantee" doesn't apply to Ground. Absurd - so they think they can charge for shipping an item that they themselves admit they destroyed in the shipping process. This company is out of control.

Full of excuses.
Bridge of consumer law.
Always late, lost of packages
No responsibility for their actions