FedEx

I have had nothing but problems with FedEx for years. They deliver to the wrong address. They deliver boxes that are broken open. You can see sometimes they have tried to tape them up but other times the box has been open. One time they dropped the box in the middle of my front yard. That was after a complaint that I filed. I have filed many complaints with them over the last 10 years. They always say they will call within 3 days.

I order a lot on line and sometimes it is shipped FedEx. I have lived in the same home for eight years and not once has this company delivered to my home. It either goes to a neighbor or I never see it at all. I have contacted them more than five times and even sent pictures of my home to no avail. In the future if someone ships via FedEx I will cancel the order.

Fed ex driver said they tried to deliver my package at 6:44pm but returned back to fed ex warehouse because, Customer Not Available or Business Closed but I was home all day with the door wide open my dogs didn't even bark. And now because of light rain my package is delayed because of weather it's not even raining hard it's just been sprinkling. So I tired to call customer service to see if they can deliver it to fed ex store or delay my package after 4pm so i can be home to sign for it with no help from customer service. Hands down fed ex delivery is the worst I don't know how fed ex delivery stays in business. Do better smh

Fedex lost my parcel or the driver took it. They looked for it for 2 weeks, the suddenly sent a delivery notice that it was delivered 2 weeks prior. The proof was a pic of the invoice. I am hung paying for an item I didnt receive.

We've been receiving packages at our business location for over 20 years now, from UPS, USPS, DHL, Amazon & FEDEX. For the past 3-4 years, FEDEX has been by far the most unreliable and least timely. We recently ordered a shipment of wire, as we do every 3-4 months. Unfortunately our supplier ships via FEDEX as it's cheaper. For our 3rd wire shipment in a row, FEDEX failed to deliver on time - not even close. They claimed to attempt delivery 3 times last week. Once was at 4:20 last Thursday, when the driver claimed the business was closed. Our 3 cameras showed that our employees were outside the office from 3:40 - 4:50 cleaning and organizing work vehicles. No FEDEX truck showed up in our parking lot at all. For 15 years, we have also had delivery instructions to deliver inside our unlocked garage door if nobody answers the door. But they simply will not follow those instructions any longer, and I get a different reason every time I make another pointless call to their "customer service" line. In short, we will no longer allow shipments to our business via FEDEX. Period. We stopped using them to ship our products years ago. Our best experience with shipping, believe it or not, is the old USPS. But Amazon, UPS and DHL are all much, much better and more reliable than FEDEX too.

I recently used FedEx for an international shipment from Ukraine to North America, and unfortunately, my experience has left much to be desired. The initial transit from Ukraine took two days, which seemed promising. However, the real frustration began upon arrival in North America, as the delivery process has been unnecessarily prolonged.

The lack of transparency and communication regarding the delays has been particularly disappointing. The package's journey within North America seems to be taking much longer than anticipated, leaving me questioning the efficiency of FedEx's delivery network.

In a world where timely and reliable shipping is crucial, this experience has fallen short of my expectations. I hope FedEx can address these issues to provide a more satisfactory service to its customers in the future.

I got a printed bill of $45.00 or so at FedEx Office a couple of weeks ago. Then, after the customer received the package FedEx Executives Autorized $30 more on my credit card they use to bill my account $75.10. Now I am our $30 as much customer already paid the shipping to me. Then I'm talking to the FedEx Accounting Department and the friendly representative tells me I need to be versed in sizing packaged and wrights for rates. Well why in the world do I need to do their job? I have a printed slip when I dropped off the package of an exact completed rate and then billed approximately $30 more? Something is very wrong here. I gave FedEx a 3 rating as the care and delivery of the staff is excellent. Prefer over other shipping companies for safe delivery of our Art. Customer service is pretty good. Executives need to handle the way they conveniently add charges into already quoted and set prices. To me it's a scam to get more greedy dollars in.

FedEx is absolutely the worst shipping company there is. They deserve a major negative review. Tracking showed the package was delivered, my wife went to grab it but couldn't find it in the driveway or the yard. So she decided she would check the neighbours. Then she found the package down by the street. What kind of dummies drop the package off right beside the road. Not even close to the house. Makes me wonder if they do this on purpose, drop it off and get one of their buddies to walk by and steal it? I don't know, seems suspicious that it was left by the road.

Ever since the covid virus hit the Fed ex-service has been terrible. Some packages sit in their facilities for up to a week before moving on to the next site. Their tracking actually shows some items bouncing back and forth between sites in the same city. At least half say they have a problem with the shipping labels. I would never use them purposely, but I have no control of items bought on line. I feel sorry for those that got their Christmas packages late.

He'd a medical delivery coming from 2 hours away. Went to a sorting area 1 hour away and then was shipped to a destination 7 hrs in the opposite way. 2days later and still haven't received this vital medication for my son. This has happened so many times with the shipping company.

That's how people information get use and phones cars house and more because of these drivers. Not doing there job careful 1/18/2024 12pm today.there was a neighbor family member was at my door as well when I open it and they run into a Toyota Corolla silver 4 door. And was still setting there in the parking lot.

Package containing medical supplies showed delivered. I didn't get it. I was home-nothing came. Contacted FedEx. Kept saying it was delivered. Yep-not to my house. NO HELP. Told me to contact shipper. Two days later, neighbor came back from out of town with my package. Delivered to wrong address. Driver did not verify he was at correct address and dumped package on neighbor's front porch. There for two days. FedEx customer service non-existent. They will not admit they may a mistake. DONE. Advised shipper to use UPS going forward.

Ordered $600 AC unit with delivery scheduled for 7/25. Delivered late 7/27 with outer box destroyed. Started taking pictured before touching box to document process. After 30 pictures and the package finally opened, the side of the AC unit was caved in. Called FedEx customer service and was told I could not file a complaint or review of FedEx, that HomeDepot or the original shipper would have to be the one to do that. I as the consumer I have no ability to do so, and then they had the balls to ask me to complete a survey before hanging up.

My name is Michael barnum got msg package was delivered with pic( looks to b thrown in a snow bank)that's clearly not my house! Every package i file a claim then find my package 5 houses away! 1 time ordered $1800 tire and rims I requested signature required got msg delivered but not my house! I found them 4 towns away same street name as my street in a gentlemens lawn and he was as surprised as I was 12 miles from my house and nobody had to sign as i requested fedex is the absolute worst delivery company ever! There drivers have no pride in there work nevermind pride for the company they represent! I guess if FedEx would do a 3 strike and your fired deal it wouldn't happen so it's basically FedEx! Best bet had it delivered to FedEx pickup location but even there they r rude!

I orderd a phone on March 12 th only 2 updates saying the phone would be here March 18 th and it was in Jersey on march 15 th was the last update called they said a lady named Erica was investigating it she would call or tex me neaver git nothing or a email or a call call back March 23 rd they said they have no record of me calling or there's no investigation that they see after argueing with them wanted to talk to a supervisor cause I just talked to them Wednesday how you not have a record of that he said I am a supervisor they lost my phone no updates no call to let me no about anything I just had to call for a refund that's gonna take up to 10 days I would not recommend fedex they lose your packages and neaver tell you were how no explanation nothing very unperfessional

It's been over a week and my package that was shipped two weeks ago still is not here. I don't know why it takes so long at every stop it makes, but it's takes almost two days for it to process anywhere. If my package was shipped through UPS, it would already be here.

Ordered a new cell phone at the end of aug 2023 got lost in Memphis. Got everything squared up with shipper.Then today nov 30 I get the box delivered no phone in it, and box was tore up and you could see where someone opened it. I just want to know what kinda of moron would ship a empty box.

FedEx used to be a good delivery service their service has become unreliable and absolutely terrible
I really believe that FedEx drivers no longer have to read and write English I have left numerous directions on where to put packages and not once in a dozen deliveries has it been in the right place. They promise delivery dates and and do not meet them. When you call customer non-service you get someone who can barely speak the English language reading from a script. They cannot give you any reason for things being late or any better explanation than what you can find with a tracking number. When you ask to speak to a supervisor you were either abruptly disconnected or told I can't do that.

They never deliver items on time. Stuff I order is always lost in their unreliable system. Companies really should ship with UPS. I'm not ordering from companies that use fedex and other's should follow suit. Come on fedex step it up, when the post office is better at delivering packages than you- you have to admit you have a problem!

I like to buy online but unfortunately FedEx make the experience awful. I have to choose a place to go and pick up my package every time because they never deliver to my home. According to them they attempt many times and no one is at home? Even when I don't request any signature! And spent days waiting for them! Customer service are just polite but not helpful at all. They kept my package pending for weeks in their truck « it was a TV » when I picked it up from a store it was completely damaged, and actually I'm experiencing the same issue with another package. I wish that online stores will consider to send their shipment with reliable suppliers.

$200 for shipping. Box showed up nine days late. When contacting FedEx no compensation, and was told that I could not speak with a manager. There are other shippers cheaper and better quality business. Don't make the same mistake I did.

Worst delivery service ever. My package has been at the hub for three days and I still haven't received it. Tracking info says delivery by end of day for last 3 days...what a joke. Can never talk to a person when you call. I'd rate FedEx a big zero.

Sent a package 2 day and it just disappeared. Occasionally it would show a status in different states as "in transit. Check back tomorrow". Could never reach anyone live. FedEx made it pretty clear they did care. Finally shows up out of the blue 10 days late..