FedEx

Stay away from Fedex. We shipped an item worth $4500 from USA to Dubai and it was picked up from Arizona and tracked in Memphis. After that, there was no delivery and no update. We spoke to Fedex and they said the parcel is lost and can only provide compensation of $100. Obviously, the Fedex staff have realised the value of the product and thieved it. Either way, Fedex are to blame whether they really lost it or their staff pocketed it for the value.

I literally have never had them follow through correctly on delivering a package. Out of the handfull of times I have used them they have always been a joke. The package is either lost or extremely late. Every single time.

I take my packages to FedEx, they weigh and measure, gather all the information and give me a receipt with 1 price on it. Then they bill me more on my credit card later. Which happens more than half the time. I called FedEx and spoke to someone who would not transfer me to a manager. Called again, the next person said they were going to transfer me to a manager, instead I got that stupid automated menu. I called a 3rd time, they transferred me to a manager, I told her my issue, nothing but silence for a minute, then the survey started playing asking how my experience was.

Im not normally one to complain because things happen, but theres been multiple let downs lately. From leaving packages at the wrong house and when its at my house its set on the ground so my dog gets to them if Im not home. (Theres a table right by the door). At the moment Ive been waiting on a package for 7 days. Friday the 26th the package left Henderson CO and has been to various towns only to check today to see its returned to Henderson CO (today is the 30th). Hopefully it eventually makes its way to my home.

FedEx's automated menu mas it impossible to get to a person and is a tremendous waste of time. The options available never cover the topic I am calling for and it almost never gives you a representative even if you ask for it.
I purchased furniture at Wayfair which was going to be delivered by Fedex. I asked for it to be delivered on a certain date because I was not going to be at the home before then. I was told the order needed to be placed and hen call Fedex to change the delivery date. It took me an hour to do so, and had to ask for a supervisor. Guess what, it was delivered before that date and it was left in the rain. I called to hhave it picked up and kept on hold but I could not get through to anyone. How much worse can it get?

Rarely comes up the drive way. I always got to run to the post office, which is insanely annoying! Packages aren't taken care of! My package was left near the trash! Which is really close to the house, so shouldn't have been that hard to put it in a safe place at the house! My package was left near the trash and it could have gotten damaged from the weather! Bad service, highly disappointed!

I don't even know why they say it will be there in two days. It never comes in two days. Always having to wait around so you can sign for something. But wait they won't be there on that day! So now you have to be there on another day. Inconvenient. Unfortunately, some things I buy use FedEx, because I wouldn't use them. They suck!

My wife and I were expecting a very urgent and important package. Despite the fact that we stayed home all day waiting for the fedex delivery guy, the package never arrived. Later that day we saw "sorry we missed you" paper in the mailbox. We called fedex and asked to redeliver the next day. The same thing happened the next day, except that in addition to that the delivery guy even rang our apt. Number to buzz him in. We buzzed him in and were waiting for him to come up and once again he never showed up. Next thing we know, we see another "sorry we missed you" paper in our mailbox. The guy was too lazy to come up to the 2nd floor. This was extremely annoying and inefficient. Eventually we had to go to the fedex office in person to pick it up.
Our location: Bay Ridge, Brooklyn, USA

This company continues to tell me they have the wrong shipping address for my house, however on the stupid app and WEBSITE it shows that they have my proper address. FedEx is one of the laziest P.O.S delivery companies anymore. Its super sad that ups, dhl, ontrac, usps, and other INTERNATIONAL packages still arrive with absolutely NO problems. FedEx just needs to go out of business and save the world some troubles. Customer service needs to be fixed because all they do is say what you want to hear and then nothing ever $#*!ING happens. I hope this place fails in every aspect of its life anymore.

I have been waiting for a package since the 20th and have yet to receive my package! FedEx keeps giving me the run around on where my package is! I've called FedEx at least 6 times and every time the representative can't help resolve my issue they hang up the phone! First it was the package was not attempted to be delivered because of restrictions of location then it was it will be delivered Tuesday the 22nd didn't come now here it is Saturday the 26 and I still don't have my package. I drove to the location they said my package was and now they are saying the have no clue where my package is come on FedEx my sons whole day was ruined yesterday because he didn't have a gift to open for Christmas and I reassured him he would get his gift today because I myself was would pick the package up but FedEx cannot locate my package! I asked to speak to a supervisor they told me there was no one I could speak with! Do not send your packages through FedEx ground if you are in the Atlanta area

There delivery staff don't respect their schedule and are useless by making up excuses.
I had a delivery by 10:30am and the person left a note at the door at 08:30am without ringing or knocking at the door while everyone was home.

I ordered a part on Ebay and I was supposed to get it not later than 2/3/22. Today is 2/8/22 still have not received it yet. I got a message from Fedex that an attempt was made on 2/7/22 which was not true, I was in my office all day and my office opens up to street, so I called Fedex as usual a rude agent told me that no attempt was made yesterday and the message I received yester day was not valid and no attempts actually was made yesterday.! Keep asking her if she can tell me when am i supposed to receive my package she said she does not know and all i have to do to make a case and somebody will call me. My car is in the shop and the mechanic shop charging me $25 a day for storage fee since I was providing them my own part and they agree not to start charging me till the 2/3/22 (due date). I never ever had any good experiece with Fedex what so ever and the agents always rude.

Zero star! I shipped item internationally at FedEx, the item has never been shipped, I called FedEx to return it unfortunately they never returned it and now it's been almost 2 years. I contacted FedEx more than 30 times but they couldn't resolve the problem. FedEx has stole my item and has disorganized systems.

Fed Ex is the absolute WORST delivery "service" on the face of this Earth! I've yet to receive several orders but keep getting "out for delivery" emails. Worst order - Fed Ex in Austell, GA, 30 minutes from my house, rec'd my Omaha Steaks order on 12/2/21 but did not deliver until 12/18/21 even tho I rec'd almost daily emails that order was out for delivery. If I could give NO stars, I would! I've gotten to the point that if a company ships Fed Ex, I will not order from that company. Fed Ex has been like this long before this holiday season or the pandemic.

This company is a fraud! I ordered from a US company goods for USD 290.-, shipment by Bongo was 186 USD, which already is outrageous, bringing total authorized amount to 476 USD. However, Bongo charged 641 USD to my Credit Card! The original seller has now cancelled cooperation with Bongo, advising all buyers to dispute the charges with their credit card company. Keep away from Bongo!

We ordered overnight and 5 days later the package has not arrived. It was very important medicine and no one cared. We paid for overnight and we still do not have our package.

This is by far the worst delivery company I have ever dealt with. The employees can't answer a simple question. I called about a delivery and a woman told me me she couldn't give me any information because the address I gave her "was not correct." She obviously did not know what she was talking about. I tried to explain it's the only address I have and I called a few days ago about the same shipment and there was no issue with my address. She kept saying it was the wrong address. I finally hung up. Today I waited in my home all day long for a delivery, then I got an email that said the delivery was not done because I wasn't home! Fedex is the worst!

The label on my package is addressed to my home address. My 38lb package was left 3/4 of a mile at the top of the road on the mail box stand. Over night in the rain and snow. When I tracked the package all it said was delivered to my town. Not my physical address. I am elderly and decided to check the mail box stand and there I found the package torn, wet, and in very poor condition. I had to slide it into my car and transport it home. No thanks to the lazy FedEx delivery. This has happened to several others in our rural area. What a shame. STOP USING FEDEX!

Let me tell you a story about our local #FedEx. We had a package out for delivery and an independent contractor delivery driver delivered it to the house next door. This is not the first time but probably the 6th or 7th that the same drive has done this. So this time the neighbor did not bring it over or text me. I looked at our security camera footage to see the drive deliver did in fact deliver the package at 11:06 to the neighbors house on 06-23. To make a point of this lack of attention the drive has for the deliveries I called FedEx. 3 days later the local office called and told me the driver will not go get it and deliver it correctly but for me to call the vendor and get a replacement. So how is that for customer service? How is it the responsibility of the vender to replace an item when the shipping company refuses to correct the problem. Our business will be shipping with UPS or USPS from now on.

Their customer service is ridicules. You will not be able to resolve your problem via talking to some one at customer service and even after you talk to so called supervisor. Not able to understand what that person sitting and talking at customer service.

Everyone whos use FedEx, please do not use for International it's really bad service. We pay $110 for delivery from Amsterdam to Las Vegas. They said package going be arrive in 3days but its been 20days I have not received and called more then 50 time to customer service they don't know what's going on. Whatever happen to me I don't want to happen to anyone. Please don't use FedEx for international.

I am currently 9 months pregnant and I stepped out to take my dog out and when I got back I saw the driver was about to leave but he saw me approach my door. He then turned the truck off and delivered my stroller to my doorstep which I needed asap! Thank you so much for taking the time to come back to make the delivery it was greatly appreciated!

So after a previous review of my experience with FedEx my order arrived 12/24 the day before Christmas the package was sealed but appeared someone cut the package and resealed it and delivered and empty package long story short they stole my package. Sad part is this happens to often they lie and say they deliver packages and don't and my own experience the stole my item right out the box and handed a empty box to me which the moment I touched it you can clearly feel the box was empty. Employees l any be trusted they need cameras in warehouse and on trucks to monitor them. Image shows how they cut and package resealed smh FEDEX CEO apparently don't give a damn after reading all the bad reviews on social media and reg reviews someone needs to do better.