FedEx

It's pretty bad when a company went from being prompt to let's bounce a package around to cities wrapped around you before actually delivering. Love how one day it says expected on then the day of delivery says pending will update in a bit.

I live in an apartment complex with a gate the driver pulled up saw the gate around my apartments then sped off, no attempt to deliver! The kicker is our drive thru gate is broken so it's wide open! Many of our walk in gates are broken too. Never again will I use FedEx!

We have been getting deliveries with 18 wheelers, yet Fed Ex can't find my address. I don't know whether they don't know how to read or follow instructions. I had to go to them several times to pick up my shipment. Many times the shipping box and item is mutilated. Just recently we had to refuse a shipment, we were told it will go back to the shipper. However, the item was taken out of the original box, stuffed into a oversized Fed Ex box and re-delivered. The shipper is waiting for the item and closed the ticket. Fed Ex now wants a authorization from the seller after the fact that it was refused. Seller can't do anything because of automated system and Fed Ex can't follow instructions and wants another label. How convenient!
The only one out of money is me and neither claims responsibility nor fault, especially Fed Ex. We all should go back to C. O. D. This way everybody is paying attention and is done right.
Never again.

Fed ex does not care about customer service. Your package will ride around on the truck all day and when it gets dark, the driver has to run and hide. This means that your tracking gets delayed. I ordered tires and they were on the truck for delivery Tuesday. Got dark and it was rescheduled. Back on the truck Wednesday. Finally show up at 4:12, but only has 3 tires. 4th back on the truck Thursday. Gets dark, delayed again. By the way, the tires were 30 miles from my house both times. I could have crawled to fed ex and pushed the tires back to my house in less than half the time it took them to deliver. I see amazon and UPS out late at night, but fed ex evidentially has a bed time. Don't know how they stay in business with a 1.5 star rating.

Worst international shipping service. My family send me 2 parcel back from india and this stupid fedex guys separate both the parcel in different state of usa and after 1 week I don't have any clue about my packages. They are charging so so so much and service is worst. I literally want to give a rating in negative numbers. Very awful service. There are food in my parcel which get bad after few days and this stupid brainless fedex team are miss-placing my parcel.

My 2 packages are going back and forth to Chicago, IL and New Berlin, WI for 3 weeks... Why? Tried to call fed ex, but the robot won't let me talk to a real person. Hangs up on me after I enter the tracking number saying it is being transported to the delivering post office for 3 weeks. Gave me 2 delivery dates then it ended up being changed to Pending 3 times.

My package was supposed to be delivered on 9/4. It is 9/5 and still no package. Now delivery date is unknown. After calling several times yesterday 9/4 I was assured that I would receive my package by end of day by several phone operators. Never have anything shipped FedEx if you can help it. Terrible service!

Went through a very frustrating automated call sirvice to get to a person who was barely understandable after 18 minutes. My pakage was delivered today to an address with a picture that is not my house also on the same day recived a package with a different address and name Fed X drivers don't know the difference between 9 and 11.

I would give FedEx zero stars if it would let me.
FedEx damaged my package. It was a Black Friday special from Walmart. Instead of taking responsibility for it, they sent the package back to Walmart who refunded the item and REFUSE to replace it or give me the same Black Friday price. FedEx staff were rude! Did nothing to fix the problem! Then, hung up on me several times. Walmart and FedEx don't care about their customers! They're ridiculous!

I would give zero star if I could. They delayed the deliveries not just once but every single time in the past 10 months. The hub in Austell, GA had been so bad that I cursed under my breath when I saw my online orders were handled by FedEx. All the online stores should quit using their services. This company is 100 times worse than USPS.

In the past I haven't had a problem but my current situation I am beyond upset. Sent a package that ended getting sent back because they didn't have good communication with the receiver and didn't have or care to get an interpreter to explain that he need to pay a fee. I spend around $200 and they refuse to give me a refund. I will never use FedEx ever again

Long done are the Tom Hanks days, the USPS puts fed ex to shame day in and day out. From the lousy app to the ridiculous shipping times, they are horrible. Abandon all hope ye who enter, this ship is sinking. Do not believe the captain as he bellows "all is well" from the bridge. They have already hit the icebergs! You actually have to try to be this bad!

Took 2 day from the U.S.A to Stansted England then 10 days to reach my home 200 miles away keep getting delivery days and times 3 in total stayed in waiting but no show due tomorrow 8/10/23 fingers crossed

Parcel allegedly delivered and signed for but by who, my guess would be the incompetent driver. Utterly useless delivery company. No parcel no joy in customer service. Why retailers use this diabolical company is mystifying. Must be the cheapness.

Hey, FedEx your voice automated line is NOT making my life easier. If I could've talked to a human rep sooner, we both would've gone our own days after a short call. Your automated system is so damn convoluted and it took me 20 minutes to navigate to see an option to talk to a human operator. Just WHY?

To complain about a FedEx tracking number that does not work, you need a working tracking number [?!] This would be comical if there was perhaps another way to figure out where my parcel is - but there isn't. Nobody to talk to either. Complete idiocy. Bewildering.

I sent a package FedEx Priority to Finland three weeks ago, paid over a $100. The package still has not been delivered. I called FedEx about a dozen times, and every time I get a foreigner who speaks little English and cannot provide any information. They also refuse to let me speak to supervisors claiming that supervisors are not available.

I had ordered a sweatshirt from $#*!'s sporting goods in Manhattan, Kansas. It was to be shipped by FedEx in 2 days. It was supposed to be delivered on the 30th and it is the 31st and I have not received it. This was a Christmas gift as we are doing our Christmas tomorrow. If they were not able to deliver in 2 days they should not advertise that it will be delivered in 2 days. I have told $#*!'s sporting goods about this and advise them to maybe find someone else to ship their items. As FedEx cannot be relied on. I will never use FedEx personally.

The airline company I flew with from Barcelona to Amsterdam lost my baggage (a Piano Keyboard worth 2000 euro). The airport found it and Fedex was supposed to deliver it to my address. They were supposed to come in two occasions and they never came. One day, at 00.00 am, a delivery guy from Fedex called me and asked if I could be home at in an hour (at 01.00 am!) so he could deliver the baggage. Otherwise, he threatened me that I would have to wait for months to get my belongings.

I agreed; he never came. However, he updated the status of my delivery in the system as "delivered".

I never got my Piano. It's been a month now. I've been battling with Fedex and they refuse to assume responsibilities. The case is in the Courts now.

Stay away from this company. Is crap.

Fed ex has a no gate code policy so they won't deliver packages sometimes but some drivers do deliver they are very inconsistent and lack the effort to make deliveries and when the drivers actually deliver the package the will throw it or slam it on the ground it's not just one driver it's all of them

Ordered 2 pair of shoes. Had them delivered to my job. A warehouse enclosed by a fence. Never received. Opened a case for missing which was denied. They said they delivered it, and they are allowed to deliver to door of RESIDENTIAL addresses. Even though I keep stressing its a business, and leaving it outside of the gate would be leaving it on the street, they insist they are allowed to do this. Never ordering anything with FedEx as delivery.

Tracking said I was supposed to have a package on Tuesday December 11th, the package never arrived and now tracking says unknown. Can't get customer service on the phone can't get customer service in an email can't get customer service on text. World's worst delivery company, I cringe every time I see my package is going to be delivered by FedEx. Their customer service phone number runs you around in circles and then tells you it can't help you and to call back when you have a better attitude. No wonder people get infuriated with this company

This will be the fourth time Fed-X has lost a package. It's almost a joke at the office now. So far our shipments have been split up with the wrong product going to the wrong people. Twice! Even after we tell them NOT TO SPLIT IT. They still do. I'm expecting a package. But the last update was two days ago. So, again they have no idea where my product is, and talking to Customer Service is like talking to a wall. "Well, it shows that it hasn't been updated in a few days so I don't know where the package is." Wow really, I read that before I called you. You would think that they would have access to some helpful information that I can't look up myself. So, here I wait... again.