The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
You are nothing but a broker that just published my identity info to loan shark type lenders. They give you standard low rates but load up the cost of the loan to line their own pockets and sell the loan to the bank that you could do business directly with for less money. You keep selling my info over and over again and the phone never stops ringing.
I don't want to talk to anyone or to get calls from lenders. All I want is an "air-quote." Depending on who makes me the best cash out offer. I will then call their firm. Until then, do NOT reach out to me! I will only hang up. (And maybe let fly an expletive or two in the process)
I was erroneously fooled to visit your site lured here to take advantage of a Government mortgage program the reduces the monthly rate by $350. So I filled out the questionnaire but heard nothing about this program. Then I completed the form and was told there was problem getting me lenders information to me.
This is a horrible site!
I expected a rate (approximately) at the end of all the information I provide. Instead I received the same old referrals to lenders.
Not sure yet; barely began. However, I do not want phone calls! Sorry, but I gave you a number we had a long time ago for that reason. I will call you, if I want more info so please honor our wish to not be called. You may send snail mail to our address given or to the email given but, please do not flood the email address. I rarely check email, therefore snail mail has a much better chance of being read! Ty, Tuppy (an aka name)
You stole my $#*!ing email you blimey $#*!s i am calling George bush Sr. With my bijou board right now to fix this and sue y'all right into the grave with him i am very displeased and hope you step in a nail or a Lego whichever is more displeasing to you have a wonderful day best wishes -Bill Clinton
Wish you would provide TEXT ME option. I can't stand getting deluge of calls from strangers! It's like a "feeding frenzy" of callers hoping to obligate me into a deal. Send me an itroductory text and let me consider it and call you back if the numbers might work. Thanks!
The whole thing sucks. I hate computers. The ad says punch in some information and see if you qualify. What it should say is punch in all of your personal information and then start receiving 15 calls a day or more then sometime down the line you'll see if you possibly qualify. Also, I receive anywhere from 25 to 40 bogus advertising calls every day. So needless to say I screen all of my calls. Of all the calls I get each day maybe one possibly two leave a message. So if you get my answer machine I suggest you leave a message. Please do not call before 11 AM as I sleep late. My name is William although I answer to Red. Thank you.
Poor experience. You collect a lot of personal information and turn it over to third parties to which I never consented. The website implied it would provide me rates directly and not by third parties.
You advertised a government program to reduce monthly mortgage but set up a commerical refi. Typical bate and switch! I would like to give you zero stars! I get endless spam calls and emails from answering adds like yours who "promise" to protect my information. If it was up to me you would spend some hard time in a federal prison..
I didn't ask for q VA lender & Ovation is a credit repair - not what I asked for. I could have approached Ovation myself, of I trusted them. If you don't have lenders for people who think they have "fair" credit (mine is rated "fair" with some, "average" with others, why waste my time?
I am pleased with fetcharate so far.im pretty much homeless I have no running water and no electricity.my check from social security is only 423 dollars a month. I would love to have a home to take my 7 year old grandson too
This site has given me hope since my credit went in the toilet due to COVID-19. I am in the process of paying all of my creditors back. With the extra money that is what I will do. Thank You for your help!
I am 64 yrs old and became a widow 8 1/2 yrs ago.
I need help and found your company in the Web and I'm impressed of how professional and helpful you have been easily.
I hope you are able to help me.
Thanks!
The site stated that It would show if I was approved for this program or not. Now it seems it was just an advertisement to get my information and now my cell won't stop with all these companies calling that I did not solicit.
Don't know what to say. Is this really real? Jennie, what have you done. I always knew you where the most beautiful girl in the world... but this I never could see because you camouflaged with true wisdom.
This website is misleading. The information you request is for lenders you must talk to in order to get the estimated quote. I will not be calling any lenders and would really appreciate none of them calling me.
It's your software. It leads one to believe you will see a written response to your query but demands a telephone number to move forward. Then, when you move forward you're gonna get inundated with unwanted calls and no information online.
Does this include mobile homes? If not, why not? My home needs new windows, a new roof, a power saving hot water system, an up dated bathroom...etc. However, after checking with 6 or companies, mobile homes are ALWAYS EXCLUDED
Disappointed that i'm going to be contacted by lenders. Thought that this
Was just going to tell me how much I can save without personal contact. I do not like getting phone call after phone call with people trying to help me reinvest or refinance I like to have it in writing so that I can compare offers
You did not tell me if I qualify. That was misleading. I don't want a bunch of phone calls from lenders if I don't qualify. I currently have a 2.6% 30 year loan. If they can't be there then it is of no benefit for them to call me.