FiddlerShop

Fiddlershop is a hundred percent trustworthy company with great violins and great cellos, excellent service and an absolute hassle free purchasing experience. Period. We bought first a violin and later a cello from Fiddlershop then two pernambuco bows and several other items. Never has there been any problems, and whenever something came up they immediately resolved everything with no questions asked. Plus, every call to FiddlerShop was responded by a very knowledgeable and experienced person who absolutely knew what they were talking about giving great and unbiased advice. Additionally, they provide great learning resources in form of hours and hours of videos and blogs (including for items such as a tuning fork for $5.99!). Please feel free to ask us about our detailed experience.

I sent them a couple of inquiries to buy instruments internationally from Fiddlershop. Literally no response. It's the first time experience through my online shopping. I appreciate them for ignoring me before paying money. It's scary to think that all the ignorance happens after buying valuable instruments. It's possible they were just too busy to respond due to social networking or posting videos online. I understand that, as a business, working on social media is more beneficial than handling a single international customer.

During the last year I have purchased, strings, two carbon fiber bows, Holstein rosin and a gorgeous Scott Cao 850 violin. I've dealt with both Mike and his Dad, Pierre (Fiddler man). They are the most caring and conscientious marketers on line I have ever had the pleasure of dealing with. And the prices are more than just competitive they are great. They did the set up on my new violin and then Pierre did a quick video tape playing scales so I could hear it for my approval before shipping it to me and yes the shipping was free. This is a full service violin shop run by experts. Need something give them a call, I believe you will be impressed by the service and the price

Firstly,
My experience level is beginner. I purchased a fiddlerman concert model cello size 4/4.

This was hands down the best buying experience I have had. Excellent, patient, and professional, are just a few words that come to mind.
There was a secluded comfortable space to play and talk about the instrument as well as try different makes and models.
After I decided on my purchase the staff bought me to the back to teach me all of the different aspects of caring for and maintaining my new cello. It was amazing to watch craftsmen/women creating instruments all around me while learning about mine.
After purchasing from fiddlershop I couldn't imagine getting an instrument from a big box store or through amazon.

Cliff

I just want to thank Fiddlershop for the friendly service I received the other day. Even though they are still in the process of setting up in their new location, Pierre took a lot of time to help me choose a new chin rest, adjust my shoulder rest, and he helped me choose a new bow. Christina also helped me so much and explained everything so well. It really is a fantastic place to go if you are a stringed instrument player. They make you feel so comfortable. Also, as soon as I left, I received an email with a bowing practice exercise that has really helped. Thanks Fiddlershop for another wonderful experience.

I have played viola for years, so when my son came home telling me he was recommended to play a viola as well I was very excited, until I saw the rental form. My son scowled over the feel and sound of the instrument. My son, despite being 9 years old, has the ear of an old maestro. After a long time searching online, a friend recommended fiddlershop. I am so glad they did. I was able to purchase a viola better then what a beginners would be. The outfit is everything a young musician would need. If I wanted to nit pick, the only thing I could possibly complain about was the resin was broken. And fedex screwed up at every turn... but the viola was absolutely breathtaking. Arrived ready to play. It is honestly comparable to my much more expensive instrument. I do not doubt my son will eventually grow out of this instrument and I will not hesitate to purchase another from this company.

The customer support and service is outstanding from competitors in the industry! On top of that, they offer the best Instruments your money can buy! If you are in South Florida, it's definitely worth a detour to check out the store in Fort Lauderdale and try out some instruments!

I have bought Fiddleman strings, Fiddleman carbon bow, Holstein Rosen. All very good products! Much personal service given by Fiddleman himself on his violins. Great people to do business with! They now have a loyal customer in me! 5 stars!

Purchased here lots of stuff. From the violin to the bridge E string protectors and wolf-eliminator =), bows, mutes, violin case, chin-rests and shoulder-rests. That's actually not all, but the first what i can remember =) And planning to continue my shopping with fiddlershop.com (my teacher says that soon i'll need some upgrade), LOL! I live in Russia and still didn't find a better place to shop in! International shipping is available. The owner (Pierre Hollstein) answers any questions about purchase details =) Happy Shopping!

Have bought a few items from Fiddlershop. Mainly strings, a carbon fibre bow (which impressed my teacher s much she also converted to a carbon fibre bow, a hanging bracket, oh yes and a cap.
Considering international post was needed, as I live in the Uk, the items have arrived quickly, and the robust packaging has resulted items arriving in parcels in perfect condition, even with "postie's" best efforts to damage them.

For all your violin and viola needs. I purchased a tuner from Fiddlershop.com and was amazed! Fast shipping, GREAT CUSTOMER service and everything I need for my violin needs. Prices? Prices are some of the best on the web! Go ahead, try other sites. You'll be amazed at how great the prices are. Looking for something you not listed. Shoot them an email and watch as they do all the price shoppin for you.

I love my violin that I purchased through Fiddlershop. I bought one of their outfits. I can't believe how good the quality is for the price that I paid. It had everything that I needed to start playing. I will definitely use them again!

I have had two dealings with the Fiddler shop. Both times I came away very satisfied. I've dealt with Mike both times, very nice person, very helpful. I have recommended other friends and there have been no complaints.

I have made a few purchases from this site. The EXPERT ADVICE is better than you could hope. Things are shipped quickly and safely. For violin and fiddle supplies or instruments this is the place to buy! Pierre wants everyone to play fiddle so he takes ALOT of guess work out of purchases.

So far I have purchased 2 sets of strings a bow, fingerboard applique and one D string. When I broke a string I went straight to fiddlershop and a string was sent out imediately. I don't think you can find a better place and I have been to many other places.

Have purchased strings and violin music stand bracket from Fiddlershop. Had a manufacturers problem with a D'Addirio D string (pro-Arte) but after an email to Fiddlershop a new complete set was sent from D'Addario and landed within a week.
Fine with me considering I live in the UK.
I now have another order in process, for a Carbon Fibre now ( and Fiddlerman cap). Expecting delivery anytime now (order was placed a week last Friday) so will be able to give a further review once they arrive.
Will be interesting to see if the Bow survives international shipping. I had seen from other buyers of the Bow that the packing is very substantial if a little unorthodox.

So far I'd give Fiddlershop 100% and as an International Buyer by trade, with high expectations, that is not a score I give out easily

I order a couple of strings. They came fast. However, they gave me the wrong string. I emailed them about returning and the exchanging for the correct strings. No response.

Update: They did respond back to me and were very friendly. They even sent out the G string without me having to return the D string. I do feel bad for leaving the bad review earlier. Since everyone is shopping online currently with the whole Covid19 mess, I should have realized they were probably getting bombarded with emails. Again, they were great and friendly even though I wasn't as friendly.

I've purchased mdse several times from FiddlerShop.com with a high degree of satisfaction in the products and 100% satisfaction with the store and its mgmt. Fiddlerman tests and reviews most of the products on this site and a lot of the products have product test vids for you to see the mdse being used.

My experience is, Fiddlerman will make sure you are satisfied with your purchase/transaction regardless of the manufacturer.

I had a tough return, but Fiddlershop took care of me where most others would have let me down. Thankyou very much for living up to your satisfaction guarantee pledge. Great company!

So, I paid $45 US to have the violin shipped to Canada. Fiddleshop assured me that because it is considered educational, there would be no duty. There was no duty. There WERE $90 US in "handling fees" (thought I already paid that?) and taxes. Basically, I could have saved myself over $100US if I had just paid to take it as carryon.

What a fantastic crew with a wealth of knowledge!

I have probably asked Michael and Asa 50+ questions over the course of two weeks concerning picking out a new violin. Each response from them was highly timely, clearly directional, and insightful.
Ultimately, Michael helped me pick out a violin best suited for my needs and budget, and was honest and upfront about my previous choice (which would have been way more expensive than his recommendation - due to my wanting to purchase one violin and then change all the fittings).
This team reflects stellar customer service, patience, loads of talent and depths of wisdom. I am an avid online shopper and with fiddlershop I received once-in-a-life-time experience in working with these guys.
I want to thank you guys for taking the time (2 weeks back and forth with me!) and providing me with honest, and helpful insights to what I am looking for. I am very confident in my purchase, and highly recommend you guys to anyone who is in the stringed instrument market!

Everything you need to know about learning to play violin and much much more.
Free sheet-music, etudes, tutorials, very active forum discussions, learning games, and even a live shoutbox.

I ordered a Scott Cao violin outfit from Fiddlershop. I realized after ordering that they were sending the instrument to my upstate NY home. I was worried about it being left outside (it's cold here in November, so I emailed them immediately to ask if they could please send it to my work address, which they agreed to do. Not long after, their customer service contacted me to tell me that they had sold out of the violin I wanted, but lucky me, they would send me one of their own violins as an "upgrade." I was suspicious, but at first agreed. But then I thought twice about it and asked about the next Cao model up. The response was that they were out of that too and were preparing to send the fiddlerman violin out that day, and then he assured me that it was about the same as the next step up Cao that I was considering. I again reluctantly agreed, but honestly, I don't feel good about it. Now that this other violin is on the way, I noticed that they shipped it to my house (instead of my work as I requested). I'm reserving final judgment on all of this until I get the violin, but thus far I am not happy. Mistakes happen, and this isn't the worst customer service I have ever gotten, but it hasn't been a great experience, either.

***UDATE*** So, I'm updating this review. All of the things that I mentioned above are true, and I wrote that when I was VERY uneasy about trusting their opinions on a substitute instrument. However, since then, they have contacted me several times to try to ease my concerns (I didn't respond because I wanted to wait and see what the violin was like before making a final decision). The violin arrived today. It was well packaged and is a nice instrument for the price, in a nice case, with a decent carbon fiber bow (usually I'm not a fan of them, but this one is good). It also came with a good cake of rosin (usually the rosin that comes with the instruments are terrible), and I'm pretty sure it has a new set of strings on it as well. They made good on it, given the issues I had. They did still ship it to the wrong address... it was left by my back door. But other than that, I'm happy. So four stars (instead of the initial 3). I will definitely give them another chance if I have additional violin related needs. :)