Fidelity

Horrible interface but the main reason is their associates will flat out lie to you and management doesn't care. Absolute scumbags who deserve the ABSOLUTE WORST in life.

I had a fraudulent charge of $268 to me account in April. Reported in June. Fidelity agrees, but keeps telling me it will be done "tomorrow".

I started a Fidelity GO Managed IRA Account last year. In 8 months, they lost 11%.

Today I just spoke with Fidelity Advisor Nicholas,
He asked me, "how are doing today?"
I answered him, "Very BAD."
He responded, "GLAD to hear that." (what kind of Financial Advisor is that!)
Nicholas did not mention Fidelity's function in managing my account, he was just blaming the market. So I told him since Fidelity has no function in my account, then they should not get paid from me, I can do the same to just follow the market. He kept ignoring my current goal even though I repeated 3 times to him.

Then I spoke with Nicholas' supervisor Steven, Steven told me he lost money too and many people lost a lot more than I lost, it is normal because the market is going down. I told him the same that Fidelity does not need to be paid by me since they are not functioning anything but just following the market. Steven also told me that I need to go back to talk to advisors like Nicholas. I told Steven I did not want to talk to someone like Nicholas. Steven refused to acknowledge my current goal, I offered him to repeat it, he said he did not want me to repeat it. Therefore, I concluded that he pretended he did not hear my current goal, and he did not want me to repeat it, then he is not doing his job. I asked to speak to someone else, then Steven INSULTED ME, "YOU CAN CALL US BACK WHEN YOU CAN HAVE AN ADULT CONVERSATION. He hung me up.

I have tried for 3 days to speak to a human and failed after many hours. Time to remove all funds from fidelity

To Whom it may concern,

I have been experiencing a great deal of difficulty in getting my Pension Benefits from Fidelity. I have spent several hours on their website trying to enter data but I keep getting letters that I have not provided sufficient information. I have called their customer service at least 4-5 times and have been told that my Pension issues were resolved only to receive another notice that data is missing or incorrect. I started the process in January of 2022 in order to receive my Pension benefit on April 1,2022. After numerous calls to Fidelity to address the issue in February, I was assured on Feb, 4,2022 by their representative, Jonathan Rojas, that I had met all their needs and my Pension would begin on the appropriate date. On Feb, 28,2022, I received a letter from Fidelity dated Feb, 15,2020 that they still had not received the appropriate information. This was information that I had provided via phone call to Jonathan Rojas and provided on-line via Fidelity website. I contacted Fidelity again via website and phone call on Feb, 28,2022. Fidelity did review their files and did indicate I provided all the information needed. Fidelity indicated they would start a work order to investigate and that I should re-enter data on their website. I attempted to re-enter the data on their website but the website failed. I called customer service immediately. Customer service could not address the website failure but did promise to send out the paperwork via regular mail.

At this point I am concerned that my Pension benefit will not be given to me due to Fidelity issues. I have other Pensions that have not asked for this much information or have website process failures of this magnitude.

Is there a government agency that can help with Pension benefits being denied or delayed?

Added so-called wash sale price to my transactions without any good reasons and refused to own and correct the mistake.

They are so bad and rigorous they're after money they took my money away, nobody reply my complain on their admin