Filipoloreti

I have purchased a few of this companies watches over the years and even was an original supporter on Kickstarter. Products seemed fine if a little overpriced considering the quality of them. However they look nice and I was happy with them. Decided to treat my car mad godson of 14 to an Ascari Ferrari type watch. He was over the moon. It looks great and its one of his favourite things in the world! However just in under a year the paintwork on the outer ring has started to literally fall off! So I contacted Fillipo Loreti. Nothing. Just a series of automated responses saying thanks for your email. That was two months ago! Tried uploading a form of theirs but it required a Video and told me my video format was wrong. Have emailed customer support. Nothing. Their warrranty is meaningless and not worth the paper it is written on. Just a standard thanks for your email. Clearly they are happy to take your money but then ignore you when their products fail or fall apart. Incredibly dissappointed for my godson. Currently trying to find a decent and honest watchmaker who can help me.