Filters Fast

As always I am well pleased with the service I receive from Filters Fast. The prices are very fair, the web site is easy to use and items are delivered in a timely manner.

Really like the quick service, prices and free shipping. We appreciated being informed when our product was backordered. Have had no problems with the ordering process.

This company has an excellent stock of filters, priced at slightly below what the mfr websites charge. I've had no problems with the service. Shipping is a tad pricey.

If I could give ZERO, NADA rating, I would be so FAST with that. But boy, they are quick to charge your card. Same day order, card charged, waited patiently for ten days after getting FIVE emails with stupid offers but NOTHING on status of shipment, come to find out, it was on backorder. How have they been in business since 2004?

Please IMMEDIATELY take me off the list that AUTOMATICALLY SENDS new filters! I have way too many now and will ORDER ON MY OWN! Please confirm you got this message and this action has been completed.

Pam Granda

I needed a unique sized air filter. Filtersfast manufactured them to my specifications and delivered the finished product in under a week.

I will be a customer for life!

Quick shipping, great prices, large selection - they have the whole package! Plus they email me to remind me that I need to reorder filters, and hey! Here's a coupon!

Website seems to have trouble, but maybe it's me. The filters I ordered were received in a
Timely manner and in good shape. The price was good. Robert Bruce

I have used FF for several years to supply brand-name heppa filters needed for medical reasons without complaint. In fact, I was very pleased with price (which was less than that for the same item from the manufacturer) & service. However, when I recently placed my usual order it took a week to arrive (granted it was during the East Coast blizzard last month & U. P.S. Was shut down for two days) but my home is within an easy half-day driving distance from FF's shipping warehouse and should not have taken that long. When the box arrived I found the wrong filters had been shipped. FF has a house brand filter with the same item number plus their identifier for half the cost of the brand name and that was what was sent, but the brand name price was charged. I have used the house brand filter once before and found it unsatisfactory due too poor fit in the machine, excessive noise and less capture rate. I called FF to notify them of the error and was promised immediate replacement with the brand name filter and a return label for no-cost shipping. The telephone operator was professional and as nice as could be. However, when the replacement box arrived, it contained a house brand filter again. The return label arrived by mail yesterday, almost two weeks after it was promised. Ff has still charged the brand name price for all of the filters sent. I have decided to use another supplier, even the manufacturer at a higher cost, than this company in the future. James Rogers

I bought a water filter from them for my under the sink water filter system. I change them once a year since we don't use it a lot. Within a few months, without ordering it, another filter comes from them. I DID NOT ORDER it and contacted them to return it. They tell me that I have to pay something like $10 for return shipping! I was screwed so said go ahead and send me the label. That's been well over a week and not a word from them. Whatever you do DO NOT GIVE THEM YOUR CREDIT CARD NUMBER.

Have a problem with your order? Be prepared to sit on hold of up to an hour. I am not joking, as this happened to me on 3 occasions. I was sent a defective filter, which took ONE MONTH to send me, despite them charging me the day I ordered it. Then when it arrived it was defective and I'm now stuck with it. THE WORST COMPANY ON THE INTERNET!

Fast and easy service. I ordered 3 and price was good. I am now on the automatic order set up plan. They will let me know when my next order will be sent.

Ordered filters and received confirmation email from this awful company. The email actually showed a picture of the filter with the correct sizes. Low and behold these were not the filters that I received. They graciously are letting me return them but of course as a horrible company they are not offering to cover the $19 shipping fee, EVEN THOUGH THIS IS COMPLETELY THEIR FAULT. DON'T BUY FROM THIS COMPANY.

Our refrigerator red light came on to change filters and I ordered one. It came in two days and fit perfectly. Finding the correct filter was easy -- just type and picture of type.

For several years now I have purchased from Filters Fast. Both furnace filters and water filters for my refrigerator. Both have top quality and good cost. Their customer service was very helpful with all my questions. THANK YOU FILTERS FAST!

I ordered three Honeywell HVAC filters through Filters Fast last November, at the time of my last filter change. When that time rolled around again, I opened my carton of filters, and found they were the wrong size. Filters fast would not accept a return after 30 days. DO NOT BUY FROM THIS OUTFIT!

Buyer beware! I ordered a humidifier on 12/24/18 and it showed it was in stock and available to ship in a day or two. I heard nothing from them and so called sales and was told it would be shipping on 1/4. Never heard anything so called and was told it was out of stock and would ship on 1/14. Saw or heard nothing so called and told it was expected in on 1/21. Heard or saw nothing so called and was told it was the 27th. Nothing, then told the 31st now well over a month since my card was charged. I was given so many stories as to why it wasn't shipped. My last call on 2/4 said it was now going to come in on the 11th and they would expedite shipping which they said they would do three times before and give me $10 off for my patience. I cancelled the order, place somewhere else 2/5 and it will be here on 2/6. Will never order anything from them again, not honest or trustworthy.

I ordered and paid for two spa filters. It took 42 days for delivery, even after they said they had expedited the delivery. This is just not acceptable.

This is the second time I was put on auto shipment when I did not want it. Very difficult process to get off auto shipment on their web site. Long wait on phone for customer service.

Poor staff... after you pay your order... they realy dont care what is happening to you. My order was for 9 filters for my humidificators, they didn't have it at all... it was not only back order... they didn't have it... so instead of telling me... advice me by email... they just let it go. Never tell me and let me wait. That's all. They cash my money good by!
So when I found out this morning trying to know when it will arrived, and going to fing where it was the tracking number... I just found out that... I will never received a filter. Cause they will never have no one.

I realy good company with good saler.

Thanks...

Maggie

Since this morning I try to reach a saler, a receptionnist... I dont know what they do... no body answer to the phone and the same for the email...

Good for me...
I pay with Paypal

Maggie

Sent a defective part. Will not issue a refund until I repackage and drive 23 miles to return the part. They know its cheaper for me just to pay.
Stay away!

I've been buying 4-inch MERV 11 filters from FiltersFast for more than 10 years and you can't beat the quality, price, and delivery. I always tell people about them.

I purchased 3 furnace filters, but they were not the size I had ordered. I ordered 20x20x4 inch and they are 19.5x19.5x3.5 and do NOT seal and the dirty air easily goes around the filters. I will never but flters from this company again.