Filters Fast

Couldn't review this product and company higher. Very satisfied. Price was best I could find, free shipping, good product and overall great service... a 5-star review!

Always quality products at a great value. Fast shipping too. FiltersFast does it right. Will definitely use them again and let my friends in on the deal.

Delivery was unbelievably fast. Got 3 filters for less than the price of two at my local home improvement store. Will do business with FiltersFast again.

OK, so I installed a 3 inch Honeywell filter system and bought MERV 13 "filters fast generic" models. 3 inches wide, 20x25. I thought I was doing a good thing, protecting my HVAC and home. Well, my home is dustier than it was before I installed the 5 inch filter system. Now I read that companies will impact the MERV rating by increasing or decreasing the airflow speed during the MERV test. A filter that is a MERV 8 from one manufacturer can actually outperform a MERV 13 from another manufacturer. YES! FiltersFast is fudging their MERV numbers. The dust is my house is the evidence. DON"T BUY FROM THESE FAKES WHO MAKE A POOR GENERIC PRODUCT.

1. Website charges credit cards more than the amount shown on review prior to paying.
2. Website miscalculates sales tax based on zip code, at least for Alabama
3. Support takes several days to respond and are very combative.

I order two boxes of 6 24"x30" air filters with their Home Filter Club subscription discount. Advertisements on the site clearly state that using this promotion provides a 10% discount AND free shipping. The total amount displayed for confirmation before processing my card was then increased without warning AFTER approving the transaction at the lower amount. Also, the sales tax was incorrect for my county and state. I contacted customer service for a correction of the charge, who then responded 4 days insisting the increase in price was correct because their terms and conditions say that multiple "promotions" aren't compatible. First of all, their terms and conditions (in the very first paragraph no less) explicitly state that free shipping is a standard service with no mention of it being a promotion. Second, popup ads all over their site explicitly state that using the subscription service gives you both a 10% discount and free shipping. After further argument (and time wasted reviewing terms and conditions, sending screenshots of their own site to them etc.) they finally agreed to refund the overcharge. A week later, that refund has not been received and they are not responding to emails. Their site is full of errors, their customer service reps are combative and horribly uninformed and they do not honor their agreements. Horrible company.

I ordered on the 14th of June and still did not have my filters on the 13th of July. Was told they were not in the warehouse. No one bothered to call or email me. Order was cancelled. Poor service!

I watched a commercial about FilterFast claiming to be a cheaper option when buying filters. They even claim to be cheaper than box stores. However, I went down to my local big orange box store and bought a name brand filter in the "best" category off the rack that cost me $9.15 each by the case. FilterFast advertised the same sized (not brand) filter on their site for $9.49 by Merv or $20.16 for Filtrete brand. Now the fist option was close in price except for the fact the FiltersFast brand was a lower quality filter and states it does NOT filter "very fine dust" or "bacteria" and the brand I bought off the shelf from the box store does. Another key note is the more expensive brand on FiltersFast site also states it does NOT filter "very fine dust" or "bacteria" and it's twice the price. I really thought FiltersFast would be an easier option but based on quality and time it's easier for me to buy a case of filters once every 3 years then deal with new filters arriving in the mail every 3 months... especially since it would be an inferior brand of filters.

I ordered a Refriderator filter, it was sent to my daughter, in another State... She mailed it to me and its the wrong filter. I dont know how to return this

Did not signup for auto renewal for new filters but got it anyway. Customer service was $#*!. Shipping was a nightmare. It took more then a week for a two day air package.

My order was easy to fill and received in good shape and timely! I had many choices but the one I made was the correct one. I have ordered befor and most likely will continue.

Only complaint was it shipped FedEX, but had to go to the Post Office to pick it up? Otherwise great service, will probably order furnace filters from FiltersFast next time I need them!

Very difificult to find correct filter. Ordered wrong one. Would appreciate being able to talk with a person. Hope to get to correct site to send back for refund!

I ordered the filter I needed, part came in, no problem and it is the correct part/item and fit perfectly. I had no issues or problems with FilterFast- I think it took a week.

I received an email on 7/3/2018 saying that my filter had arrived. No filter, now I have no filter that I have paid for. Fix the problem

Bill Curran
*******@gmail.com
*******364

Product arrived in one piece, but the box was about to split open. There was not enough dunnage inside the box and the filters were moving around inside the box, and one corner was popped open.

Fast shipping, correct product. Good web page, easy to find what you need. I have bought filters from them for 20 years, and there has never been a flub.

Ordered the Merc8 heating filters. They arrived quickly and were packaged securely in a proper sized box. Very easy purchase experience. I highly recommend them to you.

I ordered a simple no brainer water filter on The 18th of June, 2019. They created a label that day. As of June 21st, it still hadn't shipped. I called Customer service and the rep was EXTREMELY Rude. I simply asked that my one little item,(apparently too much for them to handle), to arrive Monday, June 24. They would NOT even do that and tried to get me to believe that a carrier couldn't do that. We all know there are at least three ways to accomplish that. The Rep. Told me she needed to get another call. WOW! So, a refund will process today. I know I'll need to follow up and involve my CC issuer. MY OPINION, THERE IS NOTHING FAST ABOUT THIS PLACE EXCEPT GETTING YOU OFF THE PHONE. Skip this company and find your filters on AMAZON.

Order a filter over the phone. The girl wrote down the wrong address. Have no idea were she came up with the numbers. Was sent back. I called. They promised it will be resent back out. It already showed it was on the way back. Called four days later because I couldn't find a routine number. They said it has to go through some board. So it still wasn't being sent. Promised it would come to my house in two days. That way the 18th. Here it is the 25th. No filter. Said couldn't be shipped again. They send it threw some fly by night shipping. I get FedEx at my house all the time. Called to close my account and ask for a refund. They still had the wrong address after being promised it was corrected. This is four times I had to get this corrected. Now they say it's going to take three to seven days to get my money back. Now my ex wife tells me it's in her P. O. Box. Do not. I repeat. Do not use these people. Nothing but lies and incompetence. Cheaper and faster than Amazon. Guess they will have my business.

Ordered 6/12/18, emailed them twice before they shipped 7/3/18. The estimate on arrival was 7/9/18. Almost a month. Also they took money on the 12th time will tell if I get them on the 9th.

It is very nice to know that there is someone we can Count on to get these filters. Please send us an EMAIL around FEB. Or MARCH for our next order. We will ORDER AGAIN. THANKS.
*******@aol.com

I do have a question pertaining to the GE refrigerator filters I ordered. I see they were made in China, and I would like to be reassured they are as good as those produced by GE.

Two weeks to get filters out they say are in stock. Wont let u cancel an order because of it. Terrible customer service. Dont order from them