Fitment Industries

Easy process. I have used other online wheel/tire stores in the past and usually I'm waiting a month or longer easily. I did pay the $150 for faster shipping but wasn't expecting to get my wheels and tires in 7 days! Nicely packaged, they really care about getting them to you in one piece!

Fitment Industries has become so much more than just wheels, tires and suspension. However, even though they are growing super fast and have all sorts of projects, they still maintain the same quality of service on what started them out - wheels, tires and suspension. The ordering process was incredibly smooth. The selection itself is mind-boggling! They truly have created a one stop shopping experience to get all the info about what wheel and tire specs work for your platform, the selection of styles to the testimonies of actual consumers! It's clear to see that Fitment Industries takes care of their customers while simultaneously growing the car scene! As an ambassador, I couldn't be more proud of representing Fitment Industries! Now all I need is more money to buy more parts! Ha!

I called to order tires and rims for an 1985 Rx7, thinking nobody nowadays even remembers these cars. Andrew gave me different tire/rim options according to my wants, pointed out pit falls to avoid for perfect fitment. The whole process took about 3 weeks... a week was indecision on my part but once i settled for what i wanted and placed the order i had my rims in 2 weeks. Great service on there behalf! Rims showed up at my house all bundled in heavy foam and beefy plastic wrap with no damage... happy camper here on my end!

Ordered wheel and tire package with tpms and ceramic coating. After waiting over a month, and being notified that there was QC issue that caused the delay, I received a comically warped wheel. I know this wasn't done in shipping because there was about 15 ounces of weights added (and falling off) to try to balance the thing. They had to see this if they applied the ceramic coating I paid for. The other three appear ok and have a normal amount of balancing weights, but now I don't really trust if they been mounted correctly. I've reached out but haven't heard anything within the promised window and am worried I'm about to be another horror story trying to get this resolved.

Waited almost a month just to be told they forgot to put my order on the truck but they would get it right out to me. Waited another week and had to call back twice to then be told my order was lost and the tires I ordered were now back ordered and it would cost me more money to get a comparable tire. I had to tell them 3 times I didn't want the ceramic coating and cleaning kit for an extra $300 but when it can to finding out where my wheels were I had to call 3 times over 8 days. Shop elsewhere if you need your order in a timely manner in order to drive your car or if you expect a straight answer when you're having issues

I had a great experience starting with talking with Andrew Marchewka who helped me get the right tires for the wheels I wanted. Shipping was super fast after placing my order and everything came well packaged.

I learned a lot by watching all the free entertaining content on YouTube from Fitment Industries and the customer service is top notch. I wrote an email to ask about some coil overs since it is a big purchase for me. The response was quick and was even given a recommendation of a product that I missed on the web sight. I made a slightly bigger purchases than I was planning but i feel as though I will be getting what I paid for with confidence due to FI's customer service and knowledge of what they do. Great team, and I'm now a fanboy! Just waiting for my shipment now! Feel's like Christmas!

I ordered wheels and tires back on February 27th. Received text around March 3rd saying that I should expect a tracking number within the next "2-3 business days." Then about a week later "5-8 business days". Now I'm not receiving any updates and my order went from "being processed" to being "placed." So I took a step back in the process after they told me over the phone a week ago that I should expect a tracking number very soon and that my wheels were in the warehouse in Batavia waiting to be shipped. How?! How are they "confirming product availability" after they've already informed that they've received my items and are getting to work on them! Worst experience I've had ordering online! May as well tell the boys the wheels won't come until summer.

Ordered my wheels and tires, which came sooner than expected, and looked great. Installed them and they rode alright. I already was aware that they would not ride like factory since they were 20's with smaller sidewall tires. I decided to balance them and road force them. Balance was off with only 50 miles on them and the road force of the tires was all above 20 pounds of road force, this is what caused them to ride so bad. Not sure who singed off on these getting shipped out with that much rotation mass out of balance. Guess ill just have to wait it out till it's time to get some new tires.

If you have any issues with your order, fitment customer service will literally do ANYTHING to make things right! I am blown away by the care and attention that was put into providing me with a satisfying experience! It can't be overstated!

I am pleased so far with the service I have received from fitment industries over the phone with David. He answered all my questions regarding my interest in the noir elite n104 wheel, he took my vehicle information including modifications and inserted info for the precise fitment of the wheel on my car. He wrote a quote for me and after reviewing it I purchased with ease. Thank you David for all your knowledge and help. I can't wait to put these wheels on my car!

They quoted me 2 week delivery and they came a week early. Tires and tires were perfectly mounted and balanced with no scratches or anything on the wheels. Would definitely recommend this company to anyone who is trying to get rims fast and easily.

Ordered my wheels on May 5th 2020 and yes i completely understand about the Covid-19 pandemic which caused delays but my problem lies is after you shipped my wheels... your freight company lost them! They asked for 2 days to locate them, i gave them 3 and still nothing. I contacted you guys and all the rep basically did was look at the tracking online and read off the same information i already know. Spending close to $1300 on wheels and tires and seems not a care in the world is given. Maybe i can change my review if you guys can actually help locate my wheels!

Fitment Industries seems to not house a majority of their parts, I tried ordering multiple different pairs of coil over and they told me I'd be on a month hold each time and the price kept going up 100s of dollars to get me to get a set "that was in stock at the manufacturer"; however, they list everything as in stock on their site and tell you after the fact my payment started at $900 and ended at $1150 for some coil overs that would come in on time (which was 2 weeks later after emailing back and forth.) The main redeeming factor is they gave me $50 off or I would be ending with a $1200 bill. I mainly just paid because I was so deep in.

Unfortunate cause of events; inventory errors/updates, personnel responsible not doing their job. I was informed that the wheels I chose were no longer 'In Stock'. Had to make an additional payment due to items/wheels selected not being in stock due to manufacturer inconsistencies, and inventory update issues on both ends. Although the price of an alternate combination of wheels and tires were more than the initial combination, I was given a discount.

Just like my title says, the ordering process was easy. I like how everything is pretty self explanatory on the site and if you do need help that there is someone waiting to use their imagination to help you. Like whaaaa? Customer service is A1. Prices are definitely bang for your buck especially if you're looking for suspension! I debated on which and what I wanted. But I'm glad I went with my BCs. Can I get a AMEN! Can't wait for them to get installed!