Fitment Industries

I hate this company,never,ever try order wheels and tires from this company, they start lying from day 1 to media i looking for azara wheels, the sails person told me yes we have in stocks told him ok i buy it,next morning he told me, sorry we don't have it but we can backorder ok i pays full amount money and start waiting, after 3 month waiting i call them back,tjey told me, great news we have your wheels, we need inspect, and send to you it fake a week, ok im start waiting again after 2 weeks i call them back, we sorry but you need go back and waits wait 5 month and nothing.customer service is terrible,finaly i cancelled my order, call to mr wheels company, this guys great, they delivered my wheels and tires in one month,again never try fitment industry.

Sent me $1000 worth of defective drag radials and refused to do anything about it. Notified them the day they were mounted and discovered they were defective. Provided documentation from the tire shop and pictures and they still refused. They have no quality control. Go somewhere else.

I ordered a set of 1" wheel spacers. After waiting a week to arrive on the slowest shipping possible, they sent a set that was chipped, looked like it had been dropped. Also wrong size. They sent 1.5". After a week of slow communication, not wanting to wait another 3 weeks to ship the wrong part back and then wait to ship the right part, they agreed to ship the correct part if I signed a contract and paid a dollar deposit in case, I did not ship the wrong part back they could charge me. Reluctantly signed, then they stated there was an inventory issue and multiple complaints from customers on the same issue. It would take time for them to confirm if they are actually stockiing the right part. I let them know I was not impressed and wanted a refund. Ordered else ware and showed up in 4 days. Don't waist your time with these guys. They may have a quality part but would not know. Customer service is not oriented towards please customers.

I had a great interaction with Patrick over the phone for the past couple of days trying to find the best fit, and pricing for my wheel and tire purchase. Patrick was extremely helpful and patient with me, as he helped me navigate through this purchase. As an avid car enthusiast, I was able to learn more about fitment and application of my car. Thanks again for your help, and you have made me a customer for life!

Fitment Industries is outstanding! Their extensive wheel and tire selection, expert advice, and top-notch customer service make them the go-to for anyone looking to upgrade their vehicle's aesthetics.

I have seriously been waiting forever to get my wheels and tires. First, they took my money and didn't even have access to the wheels I wanted. Now that I have selected a different set, it has taken nearly a month to even get them close to shipping. However, they have sat on a shipping dock for 5 days and haven't moved. I wish I had bought from someplace else. I could have ordered from the manufacture directly and gotten them a lot faster.

Emailed for help purchasing wheels & got a call almost instant. I spoke with (Anthony) & he walked me through step by step about fitment for my vehicle.
Awesome guy can't wait for the wheels to arrive.

I wanted a set of wheels for my wifes car but wasnt sure what size and offset would work, Joe from fitment industries was extremely helpful in making that choice. He even recommended what size tires to install on the rims and they offer free mounting and balancing. I would not hesitate to buy from them in the future.

Shipped my wheels but one wheel was missing a center cap. Had to call them to get another one. It was noted on the invoice BEFORE it shipped that it only had 3 center caps! Why would they even ship the order if it wasn't complete? The center cap shipped from the manufacturer and an order has been placed but has shipped yet. There idea is out of site, out of mind. When I called to see where the center cap was or if I could get tracking, it was simply put that its up to the manufacturer to ship it.

I had purchased to wrong caps for my '17 370Z wheels. Contacted Fitment and explained my mistake. They got me the correct caps, and sent me a return shipping label for the incorrect caps. I dealt with several different people, but mainly Brittany regarding the return process. Could not ask for a better experience. Thank you!
Rusty/jax fl

Correction. I had the wrong person's name in original review. Ms. Brittany, I apologize. You guys (and ladies) rock!

Couldn't decide if I wanted to stay with 19s that came on 2021 Accord or mover up to 20s. Spoke/worked with Jeremy for a few days and he was able to answer all of my fitment questions about rim/tire sizes and offsets. Decided to go with 20s and he recommended the best tires for and price for my application. Thanks for an enjoyable purchasing experience!

Customer service is ok but not ok at the same time. They are all about Customer service when placing and making a new order but when you have issues and need to talk to them that is when the runaround starts!
The biggest issue is the websites allowment of putting tires in your wheel and tire packages that are not the proper load rating. So you pay the price received what you bought they fit and then you realize you now drove on the under rated tires and are out of that money you paid for them! FYI when you buy wheel and tires from ANYONE be sure to make sure that the load rating of the tires are ok/safe for your car!

I literally get all of my Information from this company on YouTube. It could be camber kit, your suspensions, tire stretch, wheel fitment. They give out some really good advice. I would have ordered my wheels from them but, I don't believe they custom make rims

I have been wanting different wheels for my 2020 Sonic, My big concern was not getting the fitment right. I've made this mistake on another car. I contacted Fitment Industries after watching several YouTube videos and talked to Aaron Benson. Very helpful. Answered all my emails quickly and gave me advice on a more appropriate tire size for my car. What I thought I wanted would not have fit properly. It took a couple of emails and few questions then I made the purchase. I never felt rushed or pressured to buy. Thanks!

I bought a set of rims and tires, neither on back order, about 17 days ago now. They have sent no updates and tracking info, I have no idea where my 1600 dollars worth of stuff is and when I emailed for help they said it would ship 24-48 hours after they sent the email and then it would take another 24-48 hours to get a tracking number, that's terrible. What makes it worse, it's been about 4 days total after I got that email from their "support team" and still nothing, will not be spending money here again.

Big thank you to Aaron Benson for helping me choose the perfect pair of wheels for my vehicle. I was clueless on the wheel and tire measurements and Aaron walked me through everything step by step, making sure I understood the information. Since I have air suspension, and didn't want to change out my factory tires, I thought the process of finding the perfect wheel with a gloss white finish was going to be nearly impossible. Within 15 minutes I was able to identify the product I wanted, asked him if it would fit with no rubbing along the fenders or cause any complications with my suspension, and we were done! Will definitely shop with Fitment Industries for future projects to come.

Spoke with Patrick and when I tell you this guy was professional and just so personable. He really made the purchase extremely easy. Not being as well versed in tires as I should be, he was thorough, patient, and sent me numerous examples to choose from when I was trying to find the proper tire for my area (Louisiana). I found a great and durable option that was double the tread life of what I was going to buy and had better tread depth and other great ratings as well for not much more than what I was already going to spend. Honestly after speaking with him, I feel more confident in buying the proper tire in the future and am really happy about my purchase. No rush or pressure. Just all around great service. I hope you see this one Patrick because I am super grateful. A+ experience with fitment industries. Waiting on my wheels to arrive and will post pics of them on my car when they do!

I have to say that I was very skeptical after my lack of research for the company before submitting my order. There is a lot of bad reviews about the company. I have to say that I had no issues and actually exerienced great customer experience. To my surprise after inspection the wheels came nearly undamaged. They were neatly packed and very well padded between each wheel. In addition, the wheels experience the slightest big of scratching in the far back of the wheel (no one is gonna see that). The wheels came faster than expected and I ordered ESR CS 15 with Vercelli Stradda II and they came in a week and half. Unfortunately, their website doesn't upload the tracking shipment number in time and I had no idea. I kinda just came home to them. Their website is super friendly and really easy to use. Now all I gotta do is drop my car on coil overs.