• Fixez

Fixez

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Overview

Fixez has a rating of 2.9 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fixez most frequently mention customer service, new screen, and return shipping problems. Fixez ranks 12th among Mobile Repair sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    21
  • Quality
    22
Positive reviews (last 12 months): 85.7%
Positive
6
Neutral
0
Negative
1
26
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How would you rate Fixez?
Top Positive Review

“Five starts!”

Adriana G.
11/14/23

Five stars aren't enough! This seller offers a superb selection of cellphone parts at competitive prices. I recently purchased a replacement part, and not only was the ordering process seamless, but the product arrived in perfect condition. Highly recommended

Top Critical Review

“BS Company, Avoid at All Costs”

John K.
10/2/24

Ordered a battery from them and though it was defective, I was only refunded half of the price I paid. I also had to pay for my own return label. This company shouldn't be considered legit.

Reviews (133)

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customer service (20)
Thumbnail of user finng22
Texas
1 review
0 helpful votes
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November 18th, 2023

High quality parts and efficient service, makes this cellphone part seller stand out. Highly recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user almind1
BA
1 review
0 helpful votes
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January 29th, 2018

I had great experience shopping on this site. The order was delivered in 4 days and I live in Bosnia. Recommendation to anyone

Thumbnail of user markf360
Florida
1 review
0 helpful votes
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August 11th, 2018

I could write a long elaborate review on this company's unprofessionalism and deliberately, falsely labeled products, but I'll make it short to save me and you the time.

I bought multiple things from them, but after I spend $80 on an "OEM iPhone 7 Plus screen + LCD" that was far from functional and OEM. The 3D Touch function did not work. This should NEVER be an issue with a screen that's labeled as not only "OEM" but also "100% tested". This in and for itself is a no-go, but on top of that the plastic hooks on top of the screen that are supposed to go into the iPhone frame did NOT fit, which is how I wasted the screen adhesive that I bought from them as well.

I paid for shipping to me and I paid for the return shipping and only the screen+lcd were refunded. Not the shipping nor the wasted adhesive. Very cheap company. I strongly advice you to do your research on OEM screens+lcds, because you're not going to find them here.

Something else you won't find here is professional customer service. I was kindly referred to the "Terms and Conditions" which basically state that the company will NOT refund any form of shipping for an item that, through NO fault of your own, did NOT work. I wasted over $8 USD for shipping both ways and much valuable time.

Do yourselves a favor, research an actually reliable supplier and pass up fixEZ.

UPDATE 8/17/18:
After a claim through the BBB, fixEZ admitted the mistake and refunded the shipping.

Tip for consumers:
Don't use fixEZ.

Thumbnail of user britef1
Brite F.
New Hampshire
1 review
1 helpful vote
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November 6th, 2019

The Honor 8 finger sensor, have a push switch built-in with tectile feel. What I received did not have that. It fit the phone well.

Thumbnail of user davidg1439
Belgium
1 review
0 helpful votes
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September 26th, 2019

This is by far the best quality and it's a fast delivery. Others might be a little cheaper but fixez is trustworthy.

Thumbnail of user anthonyb187
Michigan
1 review
0 helpful votes
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December 5th, 2017

Delivery was fast but luckily the loud speaker in my old mid frame still worked, because the one they sent didn't have a loud speaker.

Thumbnail of user robertm563
Indiana
1 review
0 helpful votes
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October 26th, 2017

Fixez is always very fast on shipping out my orders. Always same day as I placed the order. Im very happy with the parts.

Thumbnail of user erick458
New York
1 review
0 helpful votes
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November 22nd, 2017

Great service fast shipping ordered a galaxy note 8 rear glass in grey and already installed it on my note 8 great product also

Thumbnail of user robertom99
Arizona
1 review
0 helpful votes
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October 12th, 2019

Awsome delivery, superfast, good price and excellent inventory. I really like the quality of the products.

Thumbnail of user hienn10
Georgia
1 review
1 helpful vote
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October 24th, 2017

I ordered the screen to fix it by myself, Fixez packed it very well. It works properly after replacing.

Thumbnail of user marcl60
Washington
1 review
0 helpful votes
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December 12th, 2017

Easy to work with. No email confirmation sent. No tracking number sent. DoD not come with pry tool that was advertised. Great product.

Thumbnail of user johr
Philippines
1 review
1 helpful vote
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February 21st, 2019

The item was just what I expected and the shipment was fast. Now my Tablet is like new again. Will order again.

Thumbnail of user wallys6
Italy
1 review
0 helpful votes
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October 25th, 2017

Thank you very much for the replacement you sent me. I am also very pleased with the accessories Thanks a lot

Thumbnail of user viralu
New York
1 review
0 helpful votes
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December 4th, 2017

Order was shipped within minutes of placing the order.
Item was delivered in two days.
Quality of the screen is as good as OEM.
Highly recommended.

Thumbnail of user benjaminj26
Illinois
1 review
0 helpful votes
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February 28th, 2018

Why even offer screen replacement without the frame? I had to re order because I didn't realize it didn't come with the frame.

Thumbnail of user stevend113
Arkansas
1 review
0 helpful votes
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January 11th, 2018

I ordered an electronic circuit board. I got what I ordered, it worked and I received it a day earlier than expected. All was good.

Thumbnail of user trishau
Virginia
1 review
0 helpful votes
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October 25th, 2017

We ordered the replacement screen and retina screen. Both came as promised and our iPad is as good as new!

Thumbnail of user williamt153
Alabama
1 review
1 helpful vote
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October 23rd, 2017

This company is great to by from. The product I ordered fitted perfectly & was well packed for shipping.

Thumbnail of user jasonf97
Washington
1 review
0 helpful votes
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December 26th, 2017

Great product worked as supposed too. My son replaced it himself after watching you tube. I am pleased with the results

Thumbnail of user craigm124
Colorado
1 review
0 helpful votes
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December 16th, 2017

First attempt at screen replacement. Very good instructional video. No problem with the install. Looks and works great!

Thumbnail of user alvarop18
Washington
1 review
0 helpful votes
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December 7th, 2017

Got my package on time. Would recommend this site to a friend for future use. Part was neatly packaged and as expected.

Thumbnail of user andresd15
Florida
1 review
0 helpful votes
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November 20th, 2017

Fast shipping and delivery but the battery didn't come with an adhesive strip as promised. Everything else went well tho

Thumbnail of user jaredm62
Oregon
1 review
0 helpful votes
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May 28th, 2018

Ordered priority overnight shipping, and received standard, after which, their customer service just brushed me off.

Thumbnail of user willb144
Canada
1 review
0 helpful votes
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November 11th, 2019

Will definitely order again! Awesome love these guys everything was great I fixed my iPad and it now works perfectly

Thumbnail of user davids959
Pennsylvania
1 review
0 helpful votes
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February 14th, 2018

Another great product from you guys. You're my go to. Source for replacement parts. Thanks again as always!

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Find brand new smartphone and tablet replacement screens and parts at affordable prices. DIY repair resources including tools, videos, and teardown guides.

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