I ordered this dress and am very happy with it. It's very true to the photos.
This is an update on the review posted below:
After I posted the review below, FloryDay offered me a full refund on condition I
Remove or edit the negative review. This was after over 40 messages back and forth, and god knows how many man hours emailing them and calling the courier company. This is interesting - previously they had offered me paltry amounts like 10 or 20%, discount vouchers etc. They had said they would refuse to take the package back off the courier etc. Clearly the only thing that matters to FloryDay is negative reviews not making customers happy. They blocked me from their online chat! I told them I would 'consider' deleting my review. Well, I considered it and came to the conclusion it would be morally reprehensible for me to do so. I do not want to collude in this terrible company's game. I truly believe that the majority of positive reviews on here and other sites are made up. They all address the issues that the negative reviews complain about (e.g. "the clothes were exactly as described" - you don't see that kind of thing about a legitimate website do you! It's a given. "I received my items very quickly", "Shipping charges were low" etc etc.) They are all written in a very similar style too. Anyway, I don't believe they are genuine reviews - have a read and make your own mind up. FloryDay has made me wary of any company that advertises on FB now. I would not EVER go near them again. Btw, I don't even know where my order is now. And FloryDay don't seem to care about getting it back so I think that tells you a lot about the quality of their clothes. So, my advice is this: Don't order from this company unless you want to waste a huge amount of time trying to return your order/get your money back - they may have refunded the cost of the order but have not offered me any recompense for the amount of time I have wasted. Or, if you're unfortunate enough to have ordered and are not happy with the service you're receiving, post a negative review. It seems that's the only thing they actually respond to.
I am actually loathe to have to give this company even one star - it actually deserves zero stars. After a complete debacle with the sending of the order over which i told them at least 5 times to cancel it, I am now in a fight with them about returning the order from the courier (I have refused to take delivery of it). I keep getting the same old completely useless message from them saying the package was shipped on such and such a date when it is clear from the tracking that it wasn't. I am on the verge of reporting them the the UAE's cyber crime unit to try to get their website blocked in the UAE. They are truly an awful company. I even got blocked from their Live Chat as i was clearly asking difficult questions! BTW, the phone number on their website is disconnected so you have no chance of getting them on the phone.
It was slow to arrive but my purchase was fine was good choice buy with you
Hi Adriana,
We appreciate you take the time to review our products. We enjoy reading reviews on shopping experiences with our website, especially when they are as positive as yours. We take these very seriously.
For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.
Best Regards,
Floryday
It is the first time i did order and i do not regret it
Just perfect... that special outfit for my nephew's wedding in Crete (in August... hot, hot, hot!)
The dress is beautiful and was so affordable!
The dress fit perfect
Hi Cora,
We appreciate your comments and feedback regarding our product. We strive for customer satisfaction and we are pleased to see we succeeded.
For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.
Best Regards,
Floryday
I bought some shoes and I loved them! I recommend the items and the website!
I ordered 5 of the flory day dresses for my daughter. They are very sweet.
Very happy with the service no problems what so ever
Sleeves a bit tight on dresses but good fit overall. Shoes very comfortable.
From far away i/we are very happy and look forward to more:-)
The dresses are of very good quality and they do not lose there color after washing.
From far away i/we are very happy and look forward to more:-)
Kupiłam sukienkę maksi i buty do niej dopasowane, obie rzeczy leżą ładnie, tylko najpierw trzeba się zmierzyć i wybrać odpowiedni rozmiar, wszystko pasuje! Nie czekałam długo na przesyłkę, jestem zadowolona ze skłepu.
Je recommanderais à Tous, J'ai acheté des robes, et d'autre article pour ma femme, la plupart d'entre eux sont beaux, qualité pas mal. Pour le services, c'est super, S'il y a un problème, il est résolu rapidement.
Foi uma experiência impressionante a compra com a FloryDay, roupas lindas que eu não pude acreditar quando vi o quão baratas eram. E não apenas elas tem produtos de altíssima qualidade mas também tem suporte ao cliente maravilhoso! Super recomendado, vocês estão de parabéns meninas, vou comprar mais vezes com certeza! Obrigada.
Simplesmente apaixonada pela variedade de roupas! Comprei 5 vestidos, todos de ótima qualidade! O atendimento no chat é excelente, fui atendida prontamente e não tive problemas para finalizar minhas compras! Os vestidos chegaram rápido! Amei!
Overview
Floryday has a rating of 3.4 stars from 1,047 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Floryday most frequently mention customer service, good quality and online shopping. Floryday ranks 1975th among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing.
Please take our deepest apologies for all the problems you encountered. We want you to know that you are very important to us and we truly appreciate your feedback. We understand your frustration when we did not meet your expectations. We will try our best to improve ourselves. Hope can serve you better next time.
For more problems, you may also send us emails to our feedback@floryday.com with the title "" sitejabber+ your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.