Flyus

They refused to issue a refund for the tickets that my daughter had purchased for herself and her boyfriend to fly to Australia and that was subsequently cancelled by the respective airlines involved at the height of the pandemic in May 2020. They claimed that they had no control over the refund or what the airlines did or didn't do. They only refunded their fee, a whopping $31.90 whereas the tickets cost over $1300. I spent from May 2020 until May 2021 fighting with the credit card company to issue a full refund. The credit card company originally issued the refund in June 2020 but reversed the refund when Virgin Australia took issue with the refund even though they couldn't provide the flights in May 2020. Virgin offered to give vouchers for the flights that could be used for one year but the vouchers were only good inside Australia and not from the USA to New Zealand, which is where the ticket destination was from Washington, DC. The credit card company, Capital One, continued to assess my daughter's credit card late fees and sending derogatory comments to the credit bureaus from January 2021 until now. I found an attorney in February who was generous enough to handle the case at no charge and she resolved the case completely this week in my daughter's favor. The credit bureaus removed all derogatory information that Capital One had placed on my daughter's credit bureau statements and they reversed the charges and zeroed out my daughter's account. During this year's battle, my daughter's FICO went from the hight 700s to the low 600s because of this nonsense. Now her FICO scores are back where they were. I acknowledge the attorney's legal knowledge to bring this matter to closure. FLYUS did absolutely nothing to aid in resolving this matter, nor did the Dept of Transportation provide any assistance whatsoever.

No te devuelven el dinero y no siguen sus propias políticas.
Luego de rogarte el dinero no te responden.
Tienen Los peores vuelos y te muestran antes de pagar que los vuelos tienen maltas incluidas luego que pagas no es así.

Reservé un vuelo y luego de cobrar el dinero que dijeron que estaba lleno, me ofrecieron hacer reserva con otra aerolínea y que reembolsarian el vuelo anterior. Nunca me reembolsaron...

Desde hace tres semanas estoy intentando contactarlos y no contestan!
Flyus reporto mi comentario como malicioso, tuve que aportar los tiques de compra, los denuncie en la Consumer Financial Protection Burear, en Tampa, USA, número de denuncia **************.
Si son tan "profesionales" para reportarme por lo menos contesten, porque puede que perder el dinero pero voy a seguir haciendoles la vida imposible hasta que me atiendan.