- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
Very easy to shop online, can search for items very easily with product description, availability and size
Because they had the right product I was looking for
Great shoes, had a small problem with password, but simple instructions were provided and problem was resolved.
Purchased pair of “frequent traveler” shoes 2-3 years prior. One of the most comfortable, durable, and frequently noticed shoes that I own.
Sale price was unexpected for such an excellent, high quality shoe.
Great shoes, had a small problem with password, but simple instructions were provided and problem was resolved.
Purchased pair of “frequent traveler” shoes 2-3 years prior. One of the most comfortable, durable, and frequently noticed shoes sale price that I own.
Sale price was unexpected for such an excellent, high quality shoe.
Communication and order tracking was great. Shipping was free which is great but it took a little longer than I would have wanted
You were the only place that had the size and color in stop that I wanted
I came looking for that specific shoe
Great customer service, my husband wanted to try a wide size, it was too wide for him so we had to return the shoes.
Excellent selections.
Fantastic customer service.
Highly recommended from friends and excellent quality
Remonte sandals are so comfortable. All the adjustments this sandal offers makes it a customized fit.
They had the style, color and had in my size.
I was looking for a specific wide New Balance sneaker for my daughter and found it easily on your site.
Your store carried the item I was looking for and the size I needed.
Easy to the point! It's great to have a footwear and supplies company for my feet! I've had a positive experience all around
The shape of the product for my particular foot
I was happy to actually receive this pair of shoes since a size 37 was nowhere to be found locally or on line!
Had what I wanted
Found in a local store but did not have my size
Had what I wanted
Found in a local store but did not have my size
This store is a God send... quality products... reasonable prices and good shipping prices... awesome sales
You had what no one else had! This is my favorite shoe. This was also my first time ordering from Footwear. Great job! Super fast delivery too
Particular shoe
Very comfortable, no issues with the shoes so far they seem very durable, getting them was so easy and did not have to drive and wait anywhere
I found what I wanted, in the size and had easy checkout process. I buy mostly on-line, as I'm an older senior. Good site, easy to navigate.
Have used the site before. Had good selection of Birkenstocks.
Found exactly the Sandal I wanted.
I found what I wanted, in the size and had easy checkout process...
Have used the site before. Had good selection of Birkenstocks...
Found exactly the Sandal I wanted...
Came early than expected! Although sole a little bit dirty, seemed like it was already tried and slipped on, but overall it was a great product.
They have variety of great brands
It suits my style and comfort
The sneakers themselves ran a bit small, but I love how they look. I don't like how I have to pay to get them shipped back for an exchange.
It stated free shipping and then charged me, so I had to cancel and repurchase because my reward caused me to fall below the requirement.
They explained what happened with the reward and shipping cost. They helped me cancel so I could reorder enough to make the shipping free.
To use my reward.
I needed blue supportive flip flops and needed higher black socks.
To use my reward.
I was very pleased with the prompt, thorough service I received and the shoe itself. I can think of nothing that could be improved.
The sale price was the cheapest for the particular shoe I wanted.
The shoe works excellently for my walking/running routines. It has thick cushioning and great arch support. This particular shoe was same one (in the current version) that I've purchased twice before.
My narrow feet are difficult to fit. This has style and is adjustable, which answers my needs for support, comfort and a good fit.
Just gave it a try at first. Now i ordered two more pair in different colors
Too wide for a B width foot. It even affected the length. But getting a couple sizes smaller might work in width, and probably not in length.
still pending the outcome ??????
Shoe style was unique, just not a good fit.
Liked the style and material of the shoe
Not sure yet, we will see after the return. I am not happy that I need 50 characters of this for this block
This was the first time I ordered shoes from Footwear Etc. It was extremely easy & shoes arrived on time. Would definitely use this site again.
Needed new walking shoes
Needed new walking shoes
This was a relatively easy shopping experience. Packaging was perfect, the product came new and untarnished, and most importantly, the boots fit!
I chose it based upon the price and the availability of the product I wanted. I was hesitant due to the return policy but decided to chance it anyway.
I wanted short boots with a zipper since I cannot get into my short boots due to a high arch.
I wanted to pick up my order at my local store to avoid shipping but that didn't seem to be an option
Great shoes and past experience
Looking to replace another older pair.
I wanted to pick up my order at my local store to avoid shipping but that didn't seem to be an option
Great shoes and past experience
Looking to replace another older pair.
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
