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Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
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9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
Very quick and easy website, found what I was looking for and ordered it in about 5 minutes! Product arrived exactly as it promised and I love it!
Availability of product
First time on internet, easy and timely. Shoe was too big and I easily did a return to a Footware etc. store.
The website was easy to navigate; the price was better than I've paid at other sites, and the shoes are perfect!
Because you had the shoes I wanted in my size.
I love Hoka One One shoes. They are extremely comfortable and offer me great stability.
Because you had the shoes I wanted in my size.
I love Hoka One One shoes. They are extremely comfortable and offer me great stability.
Easy to shop and purchase the product that I was looking for. Easy Check out and the slippers were delivered quickly.
Had the product, color and size I was looking for.
Great Quality, design and color.
My experience was great. I had no problem finding my size of shoe in the color that I was looking for.
I choose Footwear because you guys had my size
I choose it because I heard that this was a great shoe for walking
I did not use the return exchange/I returned the sandals that were too small. Then I noticed the correct size so I ordered them
Seem to have sizes you can't find anywhere else.
Really liked the style and almost kept the first ones; but they were a tad short.
First time I've used the return/exchange - so hopefully it works.
Want this particular sandal - they have it in correct size.
It was good.I don't know why I have to enter 50 words to sent my experience. That's all I have to say!
They had the shoes I wanted.
Because I liked them.
Easy and fast to order. I looked everywhere for these sandals and so happy that you had them and could send them to me. Thank you!
The only site that had the shoe and size I want
It's the most comfortable sandal I own and wanted it in a different color.
Very easy to order great prices and selection and fast shipping and delivery. Even followed up to make sure I got my order.
Had the shoes I like
Had product available
Have used before
Your store is a wonderful company. So easy to order, shipping is awesome and returns are so easy! I recommend you to everyone!
Excellent! Most of all, their products match their descriptions and are of excellent quality. I would not hesitate to recommend them to anyone.
I order to online Footwear website to easy way to buy shoes and fast shipping available to on this company. This shoes feeling very well to my foot.
Overall it was a great experience. The shoes are super comfortable and beautiful; the price was good and the delivery pretty fast.
Footwear has one of the very best selection of shoes available from the best makes, and especially European manufacturers.
Because the range of styles is so good.
People in the store are fantastic. I love that they know about the different types of shoes and help you put the shoes on and help with the fit.
Thanks for your great service and good customer service and great quality
I am satisfied with the purchases in your store
Overall pleased with purchase and delivery came on time and item as accepted. As described in the description and pictures on the website.
Had the selection and style of color preference that I was looking for.
Wanted a certain color and this site had the color that I was looking for.
Outstanding service, support, and quality merchandise! I have always received great service from here and quality products.
Ordering process was quick and easy, shipment and was fast, and I received exactly what I ordered. I am very satisfied.
Online search discovery.
It's what I'm looking for. Hopefully, it will fit.
Totally very good experience. On time delivery, new product with original box, very good service.
Also very good communication.
User friendly website. Great communication regarding status of order from processing of order to day of delivery.
Looking for a specific boot and Footwear had it.
Exactly what I was looking for. Standard pricing. Quick shipping.
My shoes were shipped immediately and received in good condition. I would not hesitate to order again.
I found them online.
I needed shoes to wear to a wedding that would be comfortable.
Easy check out. Easy order and delivery.
I buy at least two a year. This makes four makes pair this year.
Son in laws favorite. Good style and comfort.
Really good quality and reasonable prices, I was happy when my purchases have been arrived on time
Thanks!
Love the Sabrina's London flats. This is my 6th pair and they are great fit for anyone with foot issues.
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
