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Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
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9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
These boots are super cute and comfy definitely recommend
They had these shoes in stock
Had to exchange them for a more comfortable pair.
The young lady working was very helpful
Best store for my footwear needs.
Carries the shoes I need
Excellent! Easy to use the site for purchase and checkout.
Best products and easy to use.
Always buy hokas for fit and comfortable.
Super easy to use and order! Can't wait to get my new shoes!
Great sale and good past experiences.
I looked everywhere for these NAOT sandals and no one had them in stock. So glad I found your site.
Best fit and most comfortable summer sandal I've ever worn.
I found my shoe and was able to purchase it, nothing flashing, simple and nice.
Availability of the shoe I was looking for
Very easy to find the shoe I was looking for. Easy checkout and quick delivery.
Discount / price
Perfect - picked the item, placed the order and now waiting for delivery. Went very well
Only shoe store I use
What I was looking for
Perfect - picked the item, placed the order and now waiting for delivery. Went very well
Only shoe store I use
What I was looking for
By chance was searching for a particular brand and size and your website provided it!
Based on my search this website provided what I was looking for.
New footwear for my achy ankles
Could not create an account. Screen did not continue, so purchase made as a guest.
Good reviews
Brand was recommended and the shoes were on sale!
Good reviews
Liked the shoes. Hope they fit.
Shipped quickly & had a fair price on a hard to find item. Very happy.
Only store online that had what I wanted in stock.
Comfort & style
Excellent customer service but overall items are overpriced.
Recommended by friend
Fast and great online experience, zero problems with the entire process from start to finish.
Found the shoe I had been looking for in my size for weeks. Arrived in 5 days in perfect condition.
Was able to speak with a person! Super customer service!
Had the show I was looking for!
Love the style
They are reasonable and they get the item to you when u need it.
Just looking for my size on line and I needed the shoes asap
Had a fallen arch and doctor prescribed them for me
Received sleepers, delivered to our pick-up area, no problems
Slippers too small, returned to Los Altos store, for larger size, which they had, gone on sale, so even cheaper, loved the discount, good service there
Been doing business for years
Looked comfortable
Bought many times before, no difficulty anticipated.
I love these sandals. When you can wear them all day the first time you put them on speaks volumes.
They had my size & same pricing
Love Dansko anything
I like this brand. Glad you had it. I would buy more.
Coupons did not work that I was given, but you had the shoe I was looking for and in stock
Had the show I wanted.
Same answer
Love you Footwear! Wish I lived closer by, and I would have come in to pick them up myself. I
Email from you telling me about a sale
Bought these same slippers from you in December and wanted a second pair
Prices are very reasonable compared to other online retailers and shipping is very fast.
The boots I wanted were 50% off.
Appearance and brand is durable
Great site with so many choices. Just what I wanted at an amazing price.
Selection and price
What I was looking for
Great service. Store was a great find since these shows are out of production.
I was looking for a specific shoe.
I needed a leather Hoka.
Prompt delivery would use site again. Easy to use website & love the shoes
So far so good. Can't wait to take my shoes on many trail adventures.
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
