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Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
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9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
It was easy and efficient. I got exactly what I ordered and it was delivered promptly.
You had the bl and wh 10.5 size I love Ghosts 13
Love these Brooks
Easy to navigate site and good prices on sale items.
Current black sandals fell apart. Needed to replace them quickly
Site easy to navigate and quickly showed available stock
Carry Naot brand
This brand fits my foot and are comfortable, so I don’t need to try on.
Excellent. The website works well, and I found the style and color I wanted.
I purchase all my shoes from the Palo Alto store or online.
I wanted brown version of this particular style. I have other colors.
Easy website to use, what I wanted was easy to find.
Bought previous pair there
The shoes I bought have been great so bought another pair
I searched the website and the Footwear etc had the color and size.
Shoes not available at other stores.
I love this UGG bootie.
I've never used this company before and happy with the service
I found the name of shoes what I needed only under Footwear company
I've know name of this comfortable shoes a few years and always try to buy it
Website is easy to use, excellent communication, fast shipping.
They had the make, model, and size of shoe I needed in their inventory, and free shipping.
Repeat buyer of a high quality New Balance shoe model
Excellent experience. Great communication gave me confidence.
Only place I could find this shoe in the size and color I wanted. I did not know of them prior. I will shop there again in the future.
It filled a gap in my shoe wardrobe.
Great quick experience. Nothing else to say. Nothing else to say
Had the item color and size I was looking for and made it easy with Amazon pay
Had the item color and size I was looking for
Great company with best prices and fastest shipping service as well
Better price and options
Straight forward ordering process. Received before post Thanksgiving rush.
Had my size in stock
Saw on Facebook and unique color
Quick & efficient shopping experience! The shoes I ordered arrived within a week.
I chose Footwear etc because they offered the Ecco sandals I needed in size 41.
High quality, reliable, comfortable
The website was very easy to use for my footwear needs.
Looking for a pair of Birkenstock shoes.
I chose the Birkenstock for my girlfriend for Christmas.
Easy. Thank you. Item was received in a timely manner.
In stock item
In stock item
Good service. Dislike the fact that I have to pay for return shipping.
Large selection of shoes
Wonderful buying experience, all the way around! Will purchase again!
My experience was very pleasant and satisfying.
Thank you!
Been wearing the shoe for years
Excellent customer service
Had to send back for a larger size
Very helpful and allowed me to return the new shoes for a larger size
10/10. Great shoe for a long day on your feet. Delivery was fast.
They contacted me because I had the wrong street name. I really appreciated that.
It was convenient that I could check out via Amazon :)
Really wanted those particular sandals
Easy experience, dependable quality products. Pickup location is close by
Good selection of quality products
These are very comfortable & light weight. Love the color!
Your store had a size 6 in the color I wanted.
I've heard good reviews on Hoka shoes...people comment that they are the most comfortable they've ever worn.
Always so helpful, lots of inventory to choose from, and arrived earlier than expected! Thank you!
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
