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Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
Great ease of the check out process, very fast delivery, I will order again!
I like the fact that you are a family business and that you care about your customers
Very easy website and find what I am looking for!.
Like their products
Quick & efficient shopping experience! The shoes I ordered arrived within a week.
I chose Footwear etc because they offered the Ecco sandals I needed in size 41.
High quality, reliable, comfortable
Easy shopping, great selections, fast delivery. Thank you!
Shopped with Footwear before.
Have in another color and love these boots!
Have in another color and love these boots!
Great. Order came promptly and the shoes were not terribly expensive.
My sister suffered from Plantar Faciliies. When I deveoped the problem she recommended i try this brand. I did. I love these shoes. They look REALLY good and are very comfortable.
Good brand.
I called Customer Service and the person who answered was lovely.
Your company has the color and size of Ugg slippers that I have been wanting.
Need a new pair of Ugg slippers - mine are falling apart!
I called Customer Service and the person who answered was lovely.
Your company has the color and size of Ugg slippers that I have been wanting.
Need a new pair of Ugg slippers - mine are falling apart!
Everything was good, and arrived in a timely manner.
They had the pair of shoes in my size that i had been looking everywhere for.
I have been trying to find this pair everywhere.
This was an excellent experience. I would definitely shop here again.
Hiking and reviews
The website was very easy to use for my footwear needs.
Looking for a pair of Birkenstock shoes.
I chose the Birkenstock for my girlfriend for Christmas.
Quick & easy. Shoes came pretty fast, with tracking along the way.
Always has the brand I need.
I have an account, but online would not accept it. Had to start all over again as new.
Buy New Balance walking shoes
New balance is the only shoe that fits my feet
Easy to find what I wanted, and love the free shipping.
Broad selection of footwear and sizes.
Footwear, Etc. was on of the few retailers who had the size I needed.
Delivery was fast! Arrived on schedule. Love this store.
Have good product selection of comfortable, supportive, stylish footwear
Arch support
Simple to navigate and overall good experience so far.
Had the product I was looking for and the price was good
Comfortable, priced right, nice colors, cute styles.
The selection of casual styles; I've ordered before
Sandals were too big for me. Easy return to store.
Shop there sometimes
I love Birks
L'ordine è veloce, tutte le informazioni sul prodotto sono disponibili, faccio il secondo ordine in questo negozio online, ed entrambi gli acquisti sono soddisfacenti, la consegna è puntuale, entro il tempo stabilito. Grazie per il lavoro dell'azienda, siete dei professionisti, è un piacere lavorare con voi.
Es raro encontrar este tipo de servicio en otras tiendas online. Descripción detallada de los productos. Gran embalaje. Entrega rápida.
Encontré lo que necesitaba, y fue rápido mi compra me encanta esta tienda porque lo que venden son excelentes productos
Excellent site customer interface
A+ service as usual!
Long time customer both in-store and online.
Appreciate your commitment to donating a portion of your sales to local county and hospital COVID-19 relief funds
Replace a worn out pair of shoes
Long time customer
Appreciate your commitment to donating a portion of your sales to local county and hospital COVID-19 relief funds
Replace a worn out pair of shoes
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
