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Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
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9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
Loved the shoes therefore a five star rating, however, I have very narrow feet and they were too wide so had to return.
Excellent.
Recent Order! Love this store! Great products for affordable prices! No matter the situation, they are always willing to help!
Love this running shoe. Wore it out. Got another from Footwear etc. Easy breezy. Arrived quickly. Great service.
Footwear, etc. is my go to shoe store quality shoes, reasonable sales prices hassle free returns. I give them five stars.
Quality footwear
I needed a good pair of walking shoes
First time customer hopefully everything is going to be ok. Too tight for my feet need x wide instead
Looking at customers ratings and prefer
Great shoes. I've bought dozens of them. Even in my climate controlled closet, the soles crumble within 3 years. NOT for long term use!
* Footwear etc. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Everything related to this purchase went well. The price was excellent and availability of style, size were especially noteworthy.
Price comparison and availability of unique stay & brand
Brand name and unique style
My sister and I frequently purchase footwear from your store, happy to see that online is just as easy. Thank you
Purchase a gift for my sister
She had this on her Xmas wish list.
My sister and I frequently purchase footwear from your store, and and happy to see that online is just as easy. Thank you
Purchase a gift for my sister
She had this on her Xmas wish list.
Had 'birthday dollars' that would not apply at checkout. Reported to customer service who applied them for me. Very pleased!
Looking for Taos shoes
Saw just what I wanted
Found just what I was looking for. Could not redeem points though. :(
Looking for Taos shoes
Saw just what I wanted
Great service. I love MBT shoes and just ordered my 4th pair from this wonderful store. Would highly recommend.
Best prices in town..
Best price available.
Great service. I love MBT shoes and just ordered my 4th pair from this wonderful store. Would highly recommend.
Best prices in town.
Best price available.
This is my second pair of Glycerin model Brooks shoes. I prefer this model because it fits so well, good looking
Like when they have my items on sale
Very clear directions and the nice email reminder to complete my purchase.
Quality, service, current styles and both men and women. Knowledgeable staff and patient.
Replacement of a pair
Great shopping but my Birthday reward did not reflect on my account. It was suppose to be good for 30 days. Birthday was june 29th
Birthday reward and points but did not reflect on checkout.
Thought it was cute but the shoes were not wide enough and too long
Great shopping but my Birthday reward did not reflect on my account. It was suppose to be good for 30 days. Birthday was june 29th
Birthday reward and points but did not reflect on checkout.
Great summer top. Light weight and loose fitting. Perfect top with jeans or capris. I wear a size 14 top and the L fits with plenty of room.
Prices are great. Delivery was on time and I got a $5 reward!
I’ve wanted to try a top by this designer and this one was just what I’ve been looking for.
Only 3stars til I receive the merchandise. I expected the sole to be more rounded. Otherwise - good shoe.
Where I found the shoes.
I wanted them.
Where I found the shoes.
I wanted them.
This is my first time using the Footwear site. Very easy to find what I wanted. Fast delivery. I very happy to have found Footwear my for FitFlops.
Because they had in stock what I wanted with fast delivery
I only wear FitFlops sandals because of high arch support and comfortable
Footwear etc. is the right place for Footwear store easy transaction their staff is friendly and vey helpful for finding your needs in footwear
Encinitas store Customer Service and online store is great and so is follow up. They carry quality shoes only.
Only the best
Accidentally walked in to store and loved the store.
Beautiful shoes
I order a size up but they were still not right. I orded medium width but they were more narrow that medium.
Website is easy to use and shipping was fast, even though it was a major holiday.
Recommended by a friend.
Recommended by a friend.
The pucture and description of item is goog but nothing compares to going to the shop and try the shoes
I'm a frequent customer, great shoes for my troubled feet
All good except returning to search, it often takes me to the beggining
Always get my shoes there
I ordered my shoes on a Tuesday, and they arrived at my door on Thursday!
HOKA shoes are the best. I worked for a podiatrist for 12 years, and I can tell you, after wearing them, they are the only shoes I will buy. Great for people with knee issues, bunions, ankle pain. They offer a varity of sizes and come in wide. The wide thick sole provides the best stability for me. I love them.
Satisfied
Need to exchange for a larger size!
Do I go to your local store or on line!
Please advise
I buy my boots from your company!
A gift for my husband!
NEW SYSTEM, TOOK TOO LONG TO REACTIVATE MY ACCOUNT. HAD TO CALL CUSTOMER SERVICE. OTHERWISE, AS ALWAYS, LOVE FOOTWEAR ETC.
ALWAYS FIND GOOD PRODUCTS THAT ARE WELL DESCRIBED, AND THEY HAVE GOOD SALES.
HUSBAND NEEDING GOOD SUPPORTIVE PRODUCTS.
I NEEDED TO USE MY REWARDS AND FOUND A PAIR ON SALE.
CASUAL AND COMFORT OF UGH
Glad I found a place to order them from home! They fit as good as all my other pairs!
Have worn them exclusively for many years.
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
