- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
Great, you had what I wanted in my size. Good tracking of the package, as well as follow up.
Had my style of shoe & size.
Great shoes. Amazon has me spoiled on delivery. 8 or 9 days is too long for me
Avid hiker and nothing compares to Hoki. I’ve tried them all
It was very easy to order online and have the shoes delivered to the store for pickup.
Great selection of a variety of comfortable shoes.
Good foot support.
Quick response and what I asked for. Good quality and attractive.
They are prompt, efficient, and have good products.
Comfort, soft material, wide enough.
Shopped online, due to it being the Holidays sizes were limited.
Rewards member
Looking for any type of sock close to blue plus, this style was the only color available in the size I needed.
HAD A REWARD about to expire.
Previous vionic shoes
Very fast shipping. I'm very happy with my order. I can recommend this place to somebody else
Some body tell me about the good experience.
I placed my order and was given updates on the status until my shoes arrived.
Very Pleased!
I was able to find a great pair of Johnston and Murphy shoes below market price!
Quick delivery, great communication
Found exactly what I wanted and it arrived quickly.
The best online price.
Beautiful color, great quality, very comfortable! Love them!
They are so comfortable. I love them. This is my 3 pair.
Found the ones I liked in my size.
I love holkas
Clicked on the pictured product and size I wanted, but received a different color and pattern.
It had the specific shoes I wanted
I like the manufacturer brand and black and white polka dots are cool.
Too bad The black and white polka dot order got sent as all black shoes.
Found the product I wanted and checking out was straightforward and clear. Thanks
It had the specific shoes I wanted
I like the manufacturer brand and black and white polka dots are cool.
I found a good walking shoe in the price and quality I wanted on your website.
The store always has comfortable good quality shoes
I wanted a good walking shoe
There was ease of ordering and they gave you delivery notifications every step of the way.
Better price
Great price, great shoe and absolutely adorable style. I loved free shipping thank you so much
Great sale & free shipping
Quality footwear
I have to do a return I hope it's as easy a quick as the order process and delivery was.
No one got back with me as of yet to do an exchange
Seen it on google
I have used this many times from your store. Would not use any other product.
You have this product for sale
I purchased it in Germany. I know it works.
It was a very easy process and they delivered very quickly.
It has been a couple days and still haven’t heard back.
The only place that had the shoe I was looking for. It was out of stock everywhere else.
Gift for my daughter
Ordered this item and it arrived the next day! I was so pleased!
They had the item in stock and I would receive it when I needed it!
It was on my niece’s Christmas list!
Easy to navigate and I found the exact made in USA New Balance shoes I was looking for---in my size and color!
Had my shoes and close to my house so I can pick up the shoes at the store.
Made in USA New Balance are the most comfortable shoes for walking and casual wear. I've had several pairs of these exact shoes and I love them.
Their attention to detail and customer experience is awesome! Thank you!
The process was simple. Order came very fast. As promised. I love my new shoes.
Ordering was easy & delivery was quick. Will purchase again.
They had my size in stock.
These boots are super cute and comfy definitely recommend
They had these shoes in stock
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
