- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Footwear etc. has a rating of 4.8 stars from 614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, free shipping, and fast delivery. Footwear etc. ranks 14th among Shoes sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
9,641 reviews
I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
This is my first purchase with Footwear etc. Look forward to receiving my shoes
Footwear offered the item that I need; black leather walking shoe.
Description of its comfort and its rating sold me.
This is my first purchase with Footwear etc. Look forward to receiving my shoes
Footwear offered the item that I need; black leather walking shoe.
Description of its comfort and its rating sold me.
Great service. Store was a great find since these shows are out of production.
I was looking for a specific shoe.
I needed a leather Hoka.
Had what I needed. The shoe did not fit as the size usually does.
Good experience both ordering, in delivery time, and in the actual product.
They had my size which is hard to find.
Have purchased this shoe before and wanted to be sure I had an extra pair.
No complications, good selections, easy to use, good prices,
Had the product I wanted
Exactly what I needed, happy with the shopping experience
Had the product I needed at a reasonable price
Podiatrist recommended
The shoes were too wide. Ordering through Footwear was great and the price was lowest I could find.
Loved it! Superb in every way! Definitely shopping Footwear Etc in the future!
Sale on Pink Uggs
All good and easy. Found you on the net. Good price, free shipping.
Best price.
Already have one.
Best price.
Already have one.
I when I asked online for it my earned discount was applied immediately
When I explained that I wasn’t able to access my discount, customer service found it and applied it to my purchase.
I always shop in the Footwear stores near me. This is my first try online
I'd seen it in a store but they didn't have my size. Im happy I found it online.
I wish I could have had access to my Footwear account to apply a discount toward my order.
I always shop in the Footwear stores near me. This is my first try online
I'd seen it in a store but they didn't have my size. Im happy I found it online.
So far, my first experience shopping with you is very good. Thank you.
I wanted a pair of Rieker shoes.
I love Rieker shoes.
Easy ordering and prompt delivery! Appreciate the quality of the product as well!
Received a Day earlier than predicted! This was a last minute Christmas gift.
Easy to find product and order. Also, glad size was available to purchase
Product availability
Easy to find what I was looking for and my size was available!
I received an ad in my inbox and thought to check for the type of shoes I was looking for
I got my product very soon and love my new shoes! Always happy to purchase shoes from you!
Thank you for making ordering so easy. The quality and speed of delivery were outstanding!
Have had great experiences with items I have ordered from you.
Great shopping site except needs to take customers back to exact place they left off to view item.
Shopped here before
The website is fine. It is hard to get the right fit without going into a physical store.
I am satisfied with the overall business plan.
I shop for comfort.
It is easy to order online. I do miss in store fitting and returns.
Previous experience and birthday discount.
Mephisto is my preferred brand.
New customer. I like that the heel is not high, that type of boot is hard to find.
Have same name boot
The order delivery process was quick and that is Superb!
Because i need to redeem my points
Because the products fits the redemption points i have. Plus, it's affordable, practical, and versatile and nice.
I would definitely order from this company again Thank you
Color and wide size
Already own one pair. Love the price and the quality.
Quality and price
I ordered the shoes and got them. I have no complaints.
They sold a pair of shoes that looked like they might work on a narrow foot.
The velcro straps
Gain trust and grow your business with customer reviews.
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy.
Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.)
Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we have the largest selection of MBT shoes and Vionic... and get new shipments in every week from Arcopedico, Taos, and Ziera... and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet!
So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Started in 1986 in Palo Alto, California. The company has grown to 11 stores throughout California and is still family owned and run! We launched our website way back in 1996 and have been shipping orders worldwide ever since. We have always prided ourselves on our award-winning customer service and selection of the best comfort fashion brands available.
