Forward2Me

I've shipped from multiple countries around the world and have purchased from many online stores in the UK, all of which were less than a third of the cost. When payment was due after being made to pay for repackaging (which was actually very good) the price went up over 20% which was already high. They also charged me for multiple items instead of one, after notifying them about this they said they would change that which the did back to single item but price remained the same.
I will never use them again and recommend you don't either

First time forwarding service user. The forwarding itself went smooth. The only downside is that the price turned out to be higher than the price of the item being sent. It's probably justified, but initial estimate page showed me couple of options twice as cheaper, which were unavailable during the order finalization.

Unfortunately, I spent a lot of time solving the delivery problem. Customer service agents should be more competent in matters concerning services. I received completely different information regarding the same issue. But in any case, after many days, we finally solved the problem. I am not sure that I will use this delivery service in the future. Unfortunately

I requested to combine packages and the site offered up a max postage price range for when that parcel would be ready to send. Instead when it was ready to send the actual postage quote was well above that range. I paid as I didn't want any issues but probably won't use this provider again.

The repacking was done well, the box was not oversized. Worked really well. The whole process was very fast.

The only critique is maybe offer some more breakdown information on the international addresses. Sometimes I am not sure if a piece of information is a county, district, prefecture. So far I've been able to get it right in businesses shipping forms, but it does cause some uncertainties.

I was unsure about the process of setting up the Japanese warehouse address for international shipping, but Joyce from Forward2Me was there to help. She swiftly handled everything, ensuring I was satisfied with the outcome. Her dedication to excellent service was evident throughout our conversation. Forward2Me, especially with Joyce's assistance, is a service I highly recommend!

I had to provide some information for my package that was requested by Honey. She was clear, timely and professional. She was easy to understand, and let me know that I was up to date with sending what I needed. Very low stress!

I wanted to take a moment to express my appreciation for the exceptional service I received from JOYCE. Her professionalism, prompt communication, and dedication in following up on my package until it was safely delivered to my home

Forward2Me is an excellent service for ordering parcels from the UK. The entire process went smoothly, the package arrived without any issues, and the customer service was top-notch. Special thanks to NICA for the professional support. Highly recommend!

Packaging takes more time when multiple items are loaded together. Shipping costs are expensive.
When multiple packages are loaded together, the accessories of each package get mixed up and cannot be sorted.

I was irritated and not very nice to Windy that was so patient and thoughtful and I am so thankful to her... difficult customers ate so annoying, but she was always professional and polite congratulations to have her. Thank you Windy...

Much thanks for Forward2me UK warehouse team (Best parcel forwarding service) and specifically "Windy",
First for giving us this opportunity to buy and to receive desired or needed items when it's impossible with sellers, and to be proactive when we run into issues.
"Windy" communicate at a higher level, smart and solved the problem in record time while there were many cases before me, with a reduced workforce on weekends.
Thanks to the Worldwide best parcel forwarding team, Big thanks for Windy.
All the best,
KAD your loyal customer.

Was quoted a reasonable price for shipping. After placing an order and already paying for items, the price of the forwarding went up 10x and was not offered any sort of compensation. This website / service is a complete scam do NOT use Forward2Me

I had the pleasure of dealing with Joyce from the Forward2me warehouse in Germany, and her service was exceptional. We communicated via WhatsApp regarding an issue with my delivery, and her helpfulness and friendly attitude made the problem basically solve itself. Joyce's attention to detail and dedication to customer satisfaction were truly impressive. Highly recommended!

I was very upset because I couldn't choose a courier to bring my order from England to Germany. Nica from Forward2me was so helpful and friendly and could fix the problem within two days.
Cannot thank her enough!

I found this company through a Google Search and after reading the other reviews I decided to take a chance on a simple package from Europe to be delivered to New York. Everything was smooth from start to finish and they did a great job in updating me.

The process worked ordering the item and it was delivered to my Forward2Me address in Germany.
I chose UPS as the courier as they said it would be delivered to my address in England in 3-5 working days. It actually took double that time. It seemed to spend a week in Poland.
I cannot hold Forward2Me responsible for the delay.

I wish the account verification was done at the beginning so I wouldn't have to wait for it. I was in urgent need of the materials for my company. But good thing they have a very good customer service who is always replying to my emails.

My second time using Forward2me and im more than happy with the service i received.
The service from the UK warehouse is great from staff working at the warehouse to Joyce and Jane at customer service who kept me updated and was quick to assist when i had any questions.
Thanks for quick and efficient service guys!

Cannot speak highly enough of forward2me. Is a fantastic company and customer service is always quick and reliable. NICA in UK is outstanding and always been helpful in answering questions.

Will keep using forward to me and have recommended to heaps of people

Plaudits to the brilliant JOYCE of UK Warehouse location who was relentless in her efforts to address complex issues relating to shipment protocols. Her effectiveness in resolving issues and preventing recurrence of problems only prove a proactive mindset on her part. Forward2Me is a well- oiled machine and Joyce's professionalism is an invaluable asset to boot.

Shipments from UK, Germany and now trying USA. Thanks to Nica now I can start using their new warehouse in the States. Looking forward to opening many new business opportunity with this new option available.

I had the pleasure of speaking with Jane, and I couldn't be happier with the assistance she provided. She answered all my questions thoroughly and made sure I felt comfortable with the information.
Jane's friendly and approachable demeanor made the process so much easier, and she was genuinely interested in making sure that all my questions were answered. I left the conversation feeling informed and valued. Thank you, Jane, for your exceptional service.