Forward2Me

Our shipments came in exactly as we wished with everything in perfect condition. After placing our order we expected to wait a while for everything to arrive but we did not have to wait long at all. Within only a couple weeks our forwarded product showed up.

This was my first time dealing with shipping internationally and it couldn't have been any smoother. Love the 30 day window where you can stockpile and consolidate multiple packages which ends up being a cheaper alternative then if I were to ship them individually. When it was finally time to pull the trigger and have my stuff shipped to the US, my package arrived in a timely manner. Overall had a great experience and would definitely recommend foward2me to anyone who's looking for an international shipping service.

This is a really great service, wish I would've signed up years go. I use this service to purchase sneakers that I can't get within the US. Don't understand why one pair of shoes would be put into the Combine and Repack process. I understand the intent to save the customer a few bucks on shipping, but please understand some customers value speed over cost savings. I have no desire for my package to go through this process and have to wait until 1,200 other packages are repacked before mine (this is based off of an update email I received for where my package was in line). It only happened on the first order I placed, since then, all other orders went straight to the Ship Now process.

Yes, shipping does seem to be a bit high, but what isn't expensive these days, especially shipping something internationally. All in all, it's a great service and when I do have a concern customer service is quick to respond.

This is a great place to use when you want things from Europe. They provide fast, efficient and accurate service without any hassle. They definitely pride themselves on quality customer service and always provide choice to the customer in terms of shipping sevices. I would definitely use them again and I highly recommend them since I have never been disappointed with the services they provide.

Fast option to buy UK products in Canada. Note you'll have to pay the 20% VAT if you use their personal shopper service. Would be great if they could setup the personal shopper service with a Guernsey billing address.

At first as my parcel containd 3 items it was over £400 to ship. After asking to be split this reduced it dramatically.
My advice is simple.
Don't consolidate your items as they become bulky and twice the price to ship.
Small and single is way cheaper.
Great service and information.
Recommended 100%

Poor experience - underquoted initially, charged me 4kg for an item much lighter. Opened my package, demanded an invoice (even though there was one inside). Never sent any photograph. Website didn't allow currency other than pounds, I emailed them asking about this, they ignored it. I was then overcharged GST due to currency conversion.

Complained to customer service, they gaslighted me about how they photograph each item and delayed the processing of my package offering to "investigate" if I pay them more money. I declined.
Complained again, was offer d a refund on the overcharge, I agreed then they ghosted me and I never heard from them again.

After you commit to this company's service they know they've got you over a barrell and

I have been using the service for the past year now sending multiple packages.
The ease and speed of communication from the team is the best aspect of forward2me that I find is most attractive compared to other services.

I was unaware of many things, but thanks to customer service, I reached out to a person named Aimee, a good person with good behavior and quick response. He resolved all inquiries within a day. I am very happy

She is lovely. I had a wonderful experience with Jane. She is amazing with excellent communication skills and quick problem solver... I hope in future I get to experience the same

Had issues with my package not being found after it being shipped to the warehouse. Kat from support was amazing on hearing my concerns and helping me finding the items. The support team was very responsive!

Everything went well and was communicated in a efficient way. A bit pricey though as I had more than double the cost of importing my 70 Pounts Order now:D

Update: This was a misstake of mine. I did not see the different shipping options that would have been cheaper.

I recently had a shipment where I received the wrong item. Thanks to a careful description by forward2me, and some thoughtful return to sender features, Forward2me made the return process painless, and forwarded the correct items as soon as they arrived. Much appreciated service.

I contacted them about the fact that they only have very expensive express shipping options available.
So they wrote me back that there are economy options available for the UK warehouse and I asked back how that helps me if I have a shipment waiting in the German warehouse.
After that I only got templated and way too general answers from them, not going anywhere close to a solution.
I won't be using them in the near future and can't recommend based on this experience.

Thank you to the customer service team for their constant assistance in solving all the problems we face, and special thanks to #JANE

First time I've used Forward2me, and I'm very impressed. I was at a loss to try and get an order from the UK to Aus, but the process was surprisingly simple, and able to be tracked all the way. When I had a query, it was quickly and efficiently responded to by Nica in support. Brilliant service, and would recommend.

I found an item from Ebay that didn't have the option of shipping to my country so I decided to try this forwarding service. They gave me a couple of addresses to chose from, I choose the one in the UK and I'm satisfied with the services there. The price was justified for the service I received.

Used Forward2Me to collect and send over 30 pieces of mail. Had them repack the items to reduce costs. Everything was carefully taken care of and shipping to me was prompt. Would highly recommend for anyone looking to forward parcels from UK to US.

Excellent service from Joyce. I had some questions and she show me that she has the right answers to my concerns. Many thanks.

Yet again, a very smooth experience and fantastic communication. After running in to abit of a complication one of the customer support staff was extremely helpful and patient with me and my questions. Package arrived fantastically packed to keep my glass ornament safe and sound. It's safe to say forward2me will be seeing a lot more of me in the future =].

I was so surprised when I received the shipment.

Initially, I was wondering about the high shipping cost but thought I was possibly underestimating the volume of the products to be shipped. This is due to forward2Me so far being very reliable and thoughtful in packing up parcels, which is the reason I didn't question it.

When I received the parcel, I was surprised, shocked and annoyed. The carton size was so big, my products didn't even fill up half of the cartons chosen. Additionally, the carton was filled up with those foam pallets, which are extremely bad for the environment.

Again, this is not a service I know from Forward2Me. The shipping cost would have most likely been half, if the person arranging the packing, would have done their job properly.

Even with the adjusted adress dhl si still not delivering Correctly. 2 packages was sent back will the exact address on the shipping label zone on the 2 went to forward2me and the other one que back to my eBay seller. As soon as the last Package arrive to your facility and I will delete my account with you.
I have found an other transit company for my delivery and so for they are doing good And nothing is complicated.

I tried asking the eBay seller to send my invoice so I could show you all the extra shipping fees ( 250$) but the seller don't want do get them for me.

I have used forward to me twice now from my purchases from the UK to the US and both times have been very smooth. My packages have not been damaged and both times I received my packages before the time frame they originally gave me and I am very grateful and amazed. I would definitely recommend this to anyone who is need of a great forwarding service!